wonderful pool which was even open in oktober. great staff, great breakfast, top service!!

pet friendly but really not

have the wifi code inside the room

the breakfast buffet was great & eating dinner in the bar was a nice experience

reall6 good size rooms, comfortable bed and delicious breakfast.

were some technological challenges connecting to wifi or checking minibar prices, we got 'electronic license

good gym too

the room service was also nice

esp staff and room service, cleaning

there was a menu in the room which gave the impression that there is room service

spa and breakfast were amazing too and the staff were helpful

superb! everything was perfect. peaceful relaxing room with a spa bath tub was great.

a five star hotel i would have expected a swimming pool, there was only a spa where you can set and relax but

looked understaffed. spa room temp. was too hot.

suite with city view was superb incredible views huge space across two rooms lovely spa bath

spa and swimming pool not good

they don t have spa or kids club so children can spend time .

no spa facilities that we could see

no spa facilities at the hotel.

no spa and bar opening times

the bathroom was exceptionally nice and included both a shower, jacuzzi tub, and lots of counter space

our room was extremely comfortable with a massive bathroom with all facilities including a spa bath

wanting was catered for - from all the bathroom amenities, robes, slippers through to the honesty bar and

location, staff and breakfast were excellent.

breakfast, great location walking distance to all the main attractions and accessible by bus from

it was like being in a bar while we were laying in bed

room standards. a bar as advertised! tea coffee making in room

the hotel has its own snack bar where we had our breakfasts

too basic, missing a bar and other amenities.

think that a bar fridge would have been ideal

the pool / spa area is very old and in need of refurbishment.

staff were very friendly, clean room, spa was amazing. massages were great too.

the spa was a bit disappointing, was expecting maybe a jacuzzi or small indoor pool

we took advantage of the small spa pool and my sister in law had a great massage

we would have preferred to be able to use the spa facilities without having to book

had massages that we thought would be private, but there was someone else in the spa swimming around while we

had spa to ourselves and was beautiful

spa was very small should be included in hotel price not 25 euros extra each

no one told us the times of breakfast, wifi code, logistics of booking the spa etc

access to a pool and bar on the top floor overlooking the cathedral, then having a 1 hour private spa session

area and spa not matching over all evaluation

of all it s a very big hotel, actually it s like a resort ( gardens, spa , saunas, massage ) with spacious

using this hotel and it is currently having some work done to maintain the excellent standard spa breakfast is

there was no kids entertainment as stated in hotel website

, the reception staff are very nice and cooperative, very good swimming pools and secured for the kids ( adults

that the spa wasn't open later into the evening or earlier in the morning as it meant we couldn't use it

staff, great location, especially if you are only doing a day trip so you can see plaza espaNa

spa and pool was closed.

reception area and bar/cafe area, pool area is lovely, staff all very friendly, spa facilities excellent and

the room was a good deal larger than normal with spa bath and separate shower all in good condition