my room was impeccably clean, spacious, and thoughtfully designed, offering every modern convenience i could

the location of the spa is also horrendous

spa mix up, planned a surprise spa day for me and my mom who came to town

our son loved the pool area

this hotel, but felt like there was some nickel-and-diming, including paying extra to get better wifi connection

great gym/pool with lots of hotel parking

the bar close too early

the fireplace added a nice ambience to the lobby and bar area

price, availability, airport shuttle, on-site restaurant

great place to stay with family. kids were able to swim and staff was kind.

offered a pool, spa room and weight room but when we got there everything was closed off due to construction

here twice in last 3 months and the pool and spa are still closed for repairs

spa wasn t useable- water was beyond yellow and shallow

swimming pool closed. gym unventilated. breakfast limited.

laundry was a nice convenience

in addition, i was going to purchase a candy bar for a snack'$5

very friendly clean @ comfortable facilities airport shuttle quick ride room very nice large

the rooms were large enough for our family of six. the pool and gym were large and fun.

the convenience of having a free shuttle to take you to and from the airport was great

shuttle pickup and drop off worked smoothly

location, shuttle service to airport manager randi and front desk agent carmen excellent work and costumer

as gym and laundry are open, the guy at the front desk said laundry was closed do to covid

great breakfast

pool or gym or any amenities

shuttle that picked us up from the airport arrived promptly

spa tub was great

spa tub is in the corner you cant watch tv

the spa tub

both the indoor spa & sauna were open to guests

the room was big and the spa bath was nice!

look, it isn't a resort spa hotel, it doesn't try to be, it's a very well executed, cheap-ish and cheerful

wifi in the room was spotty

the parking lot was small and not a lot of room. other than that nothing else to complain about.

the facilities were good ( free laundry, breakfast included in room rate, small gym

lots of trouble with wifi dropping out on my ipad

they have washing machines and a small gym

parking is not that great as the parking lot is small and not easy for larger vehicles to get into

did not get breakfast because we had to leave too early

ice machine is upstairs and also fitness and laundry

made us wait and then used foul language in front of my kids

from the moment we pulled up, the service was amazing, we enjoyed great spa services, good food in one of the

food, service and amazing gym and spa facility

and there is so many activities we can do at the hotel: tennis, swimming, spa etc,

it's close to downtown bellevue, has amazing amenities (pool, basketball court, full gym, tennis courts, etc,

also, the pool was pretty small and was super crowded, so hard to find a spot in the sun