location, staff, pool, room, all amazing!

at the bar made my friends and i's stay at the nylo top tier

wifi connection is very poor

my clothes were stolen from laundry room

under construction, no gym, sauna inoperable. several small issues

nice outdoor pool. friendly staff.

ants crawling on the kitchen wall

best experience was the pool area

half-filled (for optimism) shampoo bottle for 3 nights no room service bathtub was not clean pool not functional

kitchen

it was beautiful, breakfast was great and the lady at the front desk was spectacular.

great breakfast

location was awesome, but the pool was not open during second half of stay, but still nice it to sit out

they had an onsite small bar area where you could also order some food

good wifi connection. bed and sofa was comfortable.

very nice pool & fitness room

the breakfast was awesome

the restaurant and bar was closed on sunday

everything from the front desk to room service was great i really enjoyed my stay i will be back

breakfast was a bit awkward with long walls with everything spread out and hard to find

pool area is very basic however fitness facility was above avg.

no room service and starbucks was closed. no free wifi in room

restaurant or bar open til late in day pool is small but decent - has loud buzzing/whistling sounds at pool off

excellent exercise and pool facilities

room service was the worst ever, they bring it to you in a bag and microwave bowl

also across the street from the mall several places to eat and take the kids

no room service on sundays

for breakfast for what i've never needed a ticket for breakfast for any hotel stayed 4 days had room service 1

indoor pool

our room (310) did have leaky faucets in the kitchen area and bathtub.

the pool was large and the spa was enjoyable i wanted to stay and extra day.

said 24 hour room service

no free parking or wifi

good amenities, although i didn't try the pool

awesome gym and indoor pool, great

not a dislike, only a suggestion: invest on updating your bar and restaurant.

coffee in room, breakfast buffet, kind staff

the bed was very comfortable. great location. quiet room. wonderful room service.

i had to pay for breakfast but your online booking says breakfast included

no one will help you u have to beg them to clean your room and for sheets and towels i and my kids and fiancé

the spa was dirty

the spa was closed for some reason. the desk staff was very unsociable.

good wifi, microwave,

wifi worked brilliantly

breakfast & pool if i m ever around allen texas again i ll definitely be staying with quality inn thank you