kids loved the pool

very nice and quiet location. good breakfast.

we fished off the dock, went on a boat/fishing day they arranged and ate dinner/breakfast on our balcony

clean room, good location, customer service was very friendly, tasty breakfast

the dominican breakfast is delicious , you will love it here

gym and spa facilities

i booked a room with spa tub and didn t get what i booked!

they also have a gym and the spa indoors and a fantastic pool on the outside

kids loved the pool and were virtually living in it for the two weeks of our stay

overnight food room service was unavailable

looking forward to trying the spa service next

i enjoyed the spa and the room layout. the staff were very kind. the food was good as well

sauna and spa closed due to coronavirus :(

wish the spa was open but its understandable under the current climate

excellent experience at the spa room treated by mrs

spa was so so water pressure in the showers

pool and the peruvian/japanese restaurant downstairs were the highlights of this place

bar service in the evening was slow and they don t pay attention to the customers the waiters

could have been higher quality, too noisy no bath robe limited room service options restaurants closed too early

staff, location, spa, pool bar area

elevador don't go to parking directly

hotel only gave me 1 bottle of water for my entire stay, everything else in the mini bar inside the room must

gym was pretty basic

made for one person when was not despite showing that the reservation i had said 2 adults and 2 kids, we pay

location was good nice rooms very nice pool area

spa was closed on the day i wanted a massage.

loved my exeprience, the hotel, the personal and its spa was the best because of jennifer, definitely will come

time the staff can offer more help with uber eat, and if they the can provide more service athe spa ( manicure

booked the establishment primarily for a relaxing spa day, which, to my disappointment, was closed during my

the lovely staff for starters, the spacious room with great views, the incredible pool area and the amazing

lady in the spa did not speak any english at all

can't beat this location in santo domingo & free parking facility. our children loved the pool.

from the front desk team (both day and night), to the bar staff on the evening and night shifts, to the restaurant

the room service isn t as espected

the room service food was great, affordable, and fast

also a majority of the things they advertise as available the spa etc are closed

enjoyed the spa services

is beautiful, boasting numerous facilities- i particularly enjoyed the pool area and the spa

where the gym spa pool are

the gym is a bit too small and the machines are rusty.

a fully equipped gym that my family enjoys using to keep their workout on and the beautiful zui spa where they

they also have a wonderful spa that includes a sauna/jacuzzi/steamroom and exercise area

it had all of my requirements. good leisure facilities and lovely outdoor pool.

what can i say, everyone at the hotel, including the casino are very attentive, and they always try to make

breakfast buffet and restaurant are modern and food is great

false charges and misleading costs about spa and restaurant lunches

it's like coming home. the staff remembers you. the breakfast is great. perfect location.

enjoyed the bar in the evening

do not allow kids at the jacuzzi in the pool area

breakfast buffet and pool are great!

spa was closed

breakfast was good, spa was great

wifi signal throughout the property was

breakfast was excellent, valet parking on site

the welcome mat extends all over, everyone is friendly, from the front desk all the way to room service, cleaners

the staff in the parking area are very nice

there is a good, very polite cook at breakfast making omelets to order and the breakfast is a good deal

wifi in the room - i have to go to the office to use wifi

selection on the breakfast

like the pool, but they close it too early

very good chef on the kitchen daniel at the desk is the best courteous employee here and the spa i will travel

spa pool restaurant staff

great breakfast. great staff. rosa in the spa was amazing.

gym and spa needs attention

from a hotel operated taxi service to an included breakfast that was fit for a king, it was hands down the best

the wifi was spotty. the lighting in the room was dim and breakfast is not included.

wifi had many issues during my stay

wifi is slow

gym was tiny with limited options but for the price the place was great.

they were faster with room service also