beautiful hotel with beautiful pool. central location with very friendly stall

wifi and aircon worked well

got probably unlucky, but the wifi did not work until the last day of my stay and this was the reason for me to

us arrange a taxi service from santa marta to the facility for a good price and they adapted the breakfast to

it was also very loud for my taste due to kids in the pool and the music

spa could improve, location, design, dimension, too tight for 2 beds, needs a place where to sit to

the breakfast was rather (too) simple

more rustic than we thought, would be nice if breakfast was included for the price

kitchen that stopped serving food at 8 when out walking tour organised by the hotel finished at 830

also, there are only vegetarian or vegan food options for breakfast, lunch and dinner

the gym and spa are good, too

thankfully my other half speaks spanish (argentine) but they sometimes struggled to understand his accent

the suite was spacious and great facilities

the staff at the reception, restaurant and bar don t speak english

they charge you for shampoo/soap no genius acknowledgement room service menu is too basic the wifi is useless

staff were very helpful especially as i do not speak spanish

the spa is great

the pool, the turkish bath and the spa are excellent

was a reenergising stop in our trip because of: great facilities nice pool well equipped gym spa spacious and

maybe the spa needs a sauna

spa was also nice and with relaxing massage at a reasonable price

the spa was cheap and dont expect the upscale treatment

irotama lago hotel is perfect for families with kids (main pool with slide, kids club but must be accompanied

had a great time with the kids; it's very family-friendly

they made our stay a completely unforgettable experience to all, from kids to adults

is really cute and we love the pool

liked a lot the sauna and facilities. staff is very friendly. -i loved the candles around pool

breakfast- cold and bland eggs

the pool upstairs was a bit shabby.

breakfast, desk attention.

desk -spa staff -no air conditioning in gym - did not like the food -everyone just seemed angry and

though there is wifi, the speed it is not the best, so having meetings with camera can be slow

perfect for a couple with a few kids

seafood, beautifull facilities, kind staff, really close to the beach, delicious breakfast

the sky bar is great and you can see one of the greatest sunsets

property is nice, the beach is clean, the swimming pool is very nice, surrounded by beautiful palm trees and

a lot of things to do for kids the rooms are clean and comfortable

only one pool for kids

only one pool for kids

just a bit twisty the way from the building to the main swimming pool

get in contact with before your arrival so i couldnt set up any arrangements or book any of the spa treatments

activities for kids, nice pools and very large three room apartment with balcony all around that allows for a

views, hot tub/ pool. romantic

the pool is huge and lovely

hotel complex is huge, it has a bungalow area plus 5 towers each with a pool with view to the sea, the restaurants

it was located on the 3rd floor right be a gorgeous pool but extremely loud

when on vacation no one wants to deal with maintenance issues or incorrect pricing the laundry is not practical

some things for cleaning the kitchen should be left for the guests

as a consequence, none of the facilities of the building were working: neither the pool, nor the saunas

system they have for the pool towels is a bit complicated

the beauty room and the spa still not operational, the food could be better

hotel is not fully operative: no minibar in the room, instable wifi, limmited food alternatives, more in fast

room service phone line was seldom answered

room service es una mentira, nunca funciono la linea, y ya cuando alguien atendio, no habia

no cribs available, no baby highchairs for dinning, no fridge in rooms, no kids zone

suggset to improve the spa place

there s a spa that comes to you

love it, great breakfast clean facilities and an awesome pool beach are for all ages

pool, private beach, room, accommodations, food, restaurant, customer service.

* for kids the swimming pool doesn't have chlorine so no red eyes what so ever, its only 0,50m deep and

staff at the beach bar were at times slow to take my order as they congregate round the bar and don t notice

beach front and restaurant, room service, the security is perfect

to arrive to a facility and beeing asked more money just on the fiest 2 minutes to fed up your kids…

only thing i didn t like was that the parking lot was separated from the main building so you had to walk like

the facilities are beautiful and they have a great variety of options for breakfast

sound of the fire alarm. does not have a pool as the picture said

pool was nice

the restaurant is cheap and the pool was

breakfast could be better.

location happy employees excellent attention by milton front desk bad: water of swimming pool to cold freezing

we stayed two nights and liked it so much we extended our stay to 7 days also, there s a second pool area on

location and pool

the breakfast star at 7:30 a.m.

beautiful clean spacious room, one block from beach. good breakfast

the included breakfast was nothing but a disaster, as it was pretty tiny and half of the menu was not available