restoran and pool are closed

hotel states in its listing that it is pet friendly

really good service, and a gym.

restaurant is only open until 11:30 in the morning room service is available but is more

its time for them to open the pool and restaurant. the food wasn t good

the pool is cold the spa has no employies

the wifi was a bit slow

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

very nice hotel, nice staff, easy parking

pool and gym good juices for breakfast

the hotel could do an effort to upgrade their room service food menu

lots of traffic noise. breakfast a bit limited in choice.

breakfast started rather late

the breakfast is far from standard

i liked the thin pillows. early breakfast,

breakfast and dinner in the restaurant was very good

the restaurant lacks any atmosphere while the bar is nothing more than a refrigerator and a couple of tables

be nice, because for a relax time is boring asking for ice to the room service or go down to the bar to buy it

breakfast is nothing special, it needs some maintenance although nothing is falling apart

the breakfast tacos are amazing. the staff was very helpful and friendly.

when you order room service, the server, ubaldo, brings the portable credit card terminal and charges you in

wifi didn't work and was a hassle

the hotel said pet friendly, what they don t tell you until you get there is that you have to pay for your

i love that the hotel has a spa section upon request (which i of course used)

is really mediocre, i booked the jacuzzi and when i went to the spa area no one was there, i had to call reception

i used the spa and the hot tub twice, and had a great night's sleep

the breakfast

staff was super great, something really important they have breakfast until 12 pm, everything was great

breakfast was delicious and at a very good price.

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

however, the service at the reception, room service, wi-fi, restaurant, they are all amazing employees

early check in may be 2 pm? late check out 4 pm?

breakfast was excellent!!

breakfast was not very good. coffee was horrible. undrinkable

large rooms, new bathroom, good breakfast, wifi is good, quiet rooms, clean, friendly staff.

we love the pool the location works great for us when we visit family in the area

swimming pool

me with every question; the restaurant staff, who were very accommodating and helpful; to the room service who

and i hear has the best spa in mexico i m sure

is a bit far away from all the attractions and access to spa and pool has to be paid

the spa was not as fancy as expected and it needs some maintenance.

rooms are tip top and the spa is awesome

see that the coffee in the room is included as an amenity too and the use of the wet area of the spa is free of

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

we like people work here but breakfast is not good enough. location is good and hotel is clean.

wifi was terrible, as in i couldn't even log into my gmail

for the price i would have expected a better breakfast and i only had 1 channel on the tv

proximity to centro santa fe. size of room and tv. free parking. shower.

wifi is good if you are relatively close to where the wireless location must be, but the truth is,

wifi sucked

privacy, mexican style bathrooms and over all view of the city with a gym.

the location of the hotel is the best the hotel parking has plenty of room

wish their wifi were much stronger and better distributed across the buildings

the toilet in my bathroom leaked and the spa never got hot water after the massage

the front know they did not have the power to fix it, or do something about it, we had to tell spa people

spa is better than the ones in usa, hotel has a theater, service is fast

they sent us to a lounge near by the spa and it was full of food (tomatoes, onions, bread,etc) on the floor

had a great gym a little bit dark but very well equipped, spa services were great

a little noisy, the spa few availability, few information about entertainment near around the hotel ( tourism

room service personal

friendly staff, great room service and very clean rooms

wifi

gym is full operational the machines work

spa temperature should be hotter. seemed like 98f degrees. prefer 102f.

room service was very good .food was ok .staff was helpful.

comfortable, clean, spacious modern, nice minimal kitchen, dining room that seats six so you can have dinner

comfortable leaving , wi-fi was great speed also , everyday clean up and bed and towels change, room service is

wonderful!!! great accommodation, breakfast, wonderful staff.