it could be a cleaner and they could allow to use the pool of the other hotel

good, clean, economical hotel. quiet at night and beds were comfortable. good wifi in room.

no fridge. sketchy wifi. no coffee maker

wifi was literally, none existent

nice pool area, but didn't use because it was packed with kids

was told by the hotel staff that the spa was closed due too covid

like the service at the spa

no laundry and only 1 ice machine

location, pool, nice lobby , friendly bar staff and front desk people solved any questions

there's also a restaurant/ bar across the street that plays loud music very late which was somewhat disprove

the gym and the spa are excellent !!! very good service and facilities.

spa access

hassle with room service

the gym and the spa are excellent !!! very good service and facilities.

it is an amazing property, central, great pool, views and friendly staff

dining room service was excellent

noisy location where our room was - right across from children's pool and play area.

snack bars, pools, location, price

breakfast was good.

you are referring to the wifi it wasn t good it kept me logging off and i had a very hard time logging in and

of all, the pools, it is very embarrassing when they come and tell you, we are not suppose be there

service in pool bar was horrible. hard to get their attention.

food options are very limited, especially in the pool area

service in pool bar was horrible. hard to get their attention.

spa is definitely a must, totally worth it

a little hard to communicate or get updates since all is in spanish - but we knew this would probably be the

beautiful peaceful pool area with spa music

the spa there was the amenity that we enjoyed the most

and gave us a perfect ocean view room they also welcomed us with warm cookies not only for the kids but for the

they actually use a crow bar to open room

internet was rally bad not even conection on wifi they wanted to charge me an

nice pool area with bar

pool and on the beach. allow pets!!!! the number one reason we booked!

had a few years on it, but just small maintenance issues, broken gym equipment, pool deck chairs were a bit aged

the spa offers must have massages abs facials

great massage from the hotel spa service

spa price are good

spa was not available- any of the services

price is high and quality of room is not satisfied have a bad smell of spa oil.

day did not have hot water, wifi not good, no smart tv's

the pool was nice but it was pretty cold

it had a fully equipped kitchen, spacious dining room with nice dining room table and chairs, and a good size

wifi kept having issues and the tv wouldn't work without the wifi but the staff took care of it

the pool was very dirty

the staff was very attentive and helpful! they have a spa with a wonderful masseuse!

the pool is wonderful

great location only 7 min away from malecon, clean room, amazing pool and excellent staff.

another think i didn't like was in the restaurant and bar can't pay in cash, you had to pay with card

the pool was clean and warm. the buffet at the hotel was great.

spa is first class

is a bit misleading when you look at pictures of gym and spa online

the spa if you are a member is very nice

very good, spa was great!

the spa was amazing