room service or food options if you check in late

shuttle services to jfk airport.

convenient shuttle, decent breakfast, friendly staff, clean rooms and comfortable beds

that the bar had good food selection

travelling with lot of hand luggage and kids, the experience could have not been better

free wifi

everything is self-service and not recommended for travelers with kids

had to wait over an hour for our food,they did bring us a salad in the meantime as the kitchen was so slow

shuttle service, near by airport, clean

worst wifi i have ever experienced

the restaurant bar in the lobby was very good, the bourbon glazed steak was on of the best i have ever had

very nice with kids in winter time

the pool was closed due to covid but that's ok... very quiet

we had kids and request small bed i had to call them five times & dirty

breakfast was ok. food was ok the gym was very warm. couldn t adjust the ac

property was nice best part was the spa treatment.

the spa was also very nice

hotel & spa has become my home away from home

the spa was so relaxing

(drinks were amazing) we are looking forward to visiting again and using the spa services

pool and spa very nice

the pool was great and the spa facilities were very nice a good location with accessible transportation

i couldn t use tennis court or pool and wish to be able to sit outside at night.

noisy air-co. photos of a swimming pool which is not actually open, and so is misleading.

comfortable room, great location. shout out to the shuttle driver too!

free frozen breakfast late check out location

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

the very first-morning room service came and we advise we don't need anyone

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by