we also used the spa services at the pollard resort

the heated swimming pool was a popular spot and was very clean with no smell of chlorine

is a very good place with a kitchen staff available for cook

poor wifi

#1 was poor wifi and #2 is the paper thin walls it s almost as your living with the ppl next door

the pool, jacuzzi, and sauna were a little spa for me

rooms were newly renovated and modern. pool, spa and sauna were all clean and working well.

the spa area was very clean, and the water in the hut tub was nice and hot

the parking lot is large, it has a pool, it's pet-friendly, and the staff is friendly.

great breakfast, clean room, friendly staff

were there for a couple of nights and their indoor heated pool and spa kept us entertained when we were rained

the indoor pool and spa were very clean a pleasant

enjoyed the spa and outdoor sitting for sunbathing and reading

clean and spacious room. decent breakfast. spa and jacuzzi were perfect after a day of skiing.

room was very clean. the breakfast was very good. pet friendly.

the outdoor pool/ spa was great

great pool and spa area

outdoor heated pool and spa are so warm they are open year round

hot tub and pool

kids love the outdoor heated pool

i like the spa room it was very nice and clean

wasn't open and spa wasn't open

loved the spa facility

parking lot lines need a little refresher

they do have a pool and laundry which we did not avail ourselves to

had difficulty with the indoor le feu fireplace and ended up getting covered in soot instead of enjoying the

parking is the best

the kitchen was well-appointed and the induction cooktop was very easy to use and clean

weren t working properly, also felt the extra charges like biofuel for the beautiful indoor fireplace and

comfortable, there were candles for around the bath, an espresso and coffee maker, toiletries, spa robes, lovely

), a bar area and then a dining room

this unit is above the kitchen and exhaust vents

in view of the quality of the breakfast, we really felt that we had missed out

a peaceful night of sleep, we walked back over to the main inn and had a delicious, complimentary breakfast -

pool and spa were lovely. bathtub was awesome!

the hotel looks very beautiful. biggest room i ever had. the spa is nice.

the property is very clean. the spa and pool facilities are excellent !

made up goodie bags for all the kids

pepole and for sure didn t compromise on my bill all reg other facilities like pool restaurants gym etc are

this is in a great location to the mountains and pet friendly

breakfast was great

they worked with me and allowed me an early check in, so i could attend an afternoon family wedding

was great, the staff was very friendly, the pet friendly room was very clean, and there was a nice area for pet

room was clean and large. laundry was great and cheap. beds were comfortable

the pool was clean and the property was well-kept

wifi was problematic.

pool was sparkling and there is a well-maintained playground

needs better light in kitchen.

we liked reading books by the pool

was convenient, location has amazing mountain views, outdoor heated pool in -17 wind chill, spa (but book

the spa is nice but i was extremely annoyed to find a surcharge added to bills that didn t go

the amenities and people in the spa were extraordinary

the spa is everything

was no restaurant or bar in the hotel, it was closed for the season

building with astonishing overall design everywhere, starting from the hall and rooms, plenty of space to get

spa was wonderful

we utilized the spa which was beautiful, the grounds were stunning, and all the restaurants/bars were top notch

lots of history and beautiful spanish rennaissance architecture

food, drinks and the spa and heated pool.

the setup spa tub in room

even though we are in a pandemic and couldn t get room service i was ok it that

the room had a smart tv with most of the services and the place offers a pretty speedy wifi that will satisfy

kept in v fine condition - amenities (balcony, 24-hour warming room etc) - passes to fine local gym

my own garbage there should be a small discount on their pricing if there's not going to be room service i don

the hotel also has a pickle-ball room, a breakfast cafe, a bar/restaurant and a laundry - this latter being

kitchenette was amazing

bed; free valet parking; complimentary breakfast

my kids and i thoroughly enjoyed our conversations with her

full kitchen in the room was very useful,

if you want spa items be sure to include it in booking

those are not offered on online booking places so next time i will schedule through hotel to get spa and food

a cute little store to grab your morning coffee and space to sit outside and take in the beautiful views

food is good, drinks were good, spa was lovely

spa farm animals staff golf course golf staff activities center mountain view s phenomenal-clean