excellent service, the pool area has nothing missing

cafe and pool bar had excellent food day and night

were fantastic and the kids really enjoyed them

missing a kitchen sink.

really liked the room amenities, the bed, the location, the laundry room, the pool, the staff, the shady lanai

even in the spa area the toilet paper was worse than sand paper

very nice pools. spa was great.

the spa was incredible.

spa was on point, and i had so much fun paddle boarding and even saw turtles

instant coffee instead of a coffee maker, service in ka ana kitchen was a bit slow

the spa treatment (mandara spa- external from hotel) was expensive for what i got

serenity adult pool spa game room great location

awesome cabanas. spa services were great. very clean premises.

the spa was pricey, but worth it

a great mix of lively in the kids pool to calm at the serenity pool

spa pool/slide grounds

the spa was one of the best i

spa and massage services were very good

a notice that the big slide was down! should of offered spa treatment

spa grande exceeded my expectations

full kitchen was a plus

the resort is a good walk away from the beach with no shuttle service to bring us to the main resort

pool

service, ocean view apartment had gorgeous deck with beautiful ocean views, lovely pool

the pool and amenities were beautiful and always clean

the personal of the spa was also very gentle with me

i really like the daily activities the spa is great

the only good things: the spa (amazing actually) and the breakfast buffet

must mention how great the spa was and their staff

the support staff in the spa were insensitive and disrespectful

service, restaurants, spa super

the restaurant food was expensive along with spa services.

spa facilities are separate however we only went to the spa for couples massage so didn t bother

didn't love the actual spa facility

gym, beach, and spa were wonderful

pool with cascades - swan garden - gym with peloton bikes - japengo restaurant - spa - luau - washing machines

also, signage to the spa was lacking and i ended up walking around in circles and was 20 minutes late for appt

hyatt resort and spa had beautiful views everywhere

pretty place, great staff, great spa treatments

excellent pool area and location

lot of kids activities for all ages and the many pools makes it fun for all to pool hop within the same

wish they played some form of music at the pool radio, live ect

extra large and comfortable with two full large bathrooms and on main floor right footsteps from pool

property, friendly service in hotel/residence and pool/cabana/beach areas

the pool was under construction so that was a bummer

the pool area was so much fun and the stars were all super friendly and helpful

their spa is amazing with great service

especially liked the hot water spa in the afternoon and evenings in the adult pool area

spa like shower next to whalers village resort property intuitive staff

i did utilize the spa two different days and would rate it 3/5 stars

sheraton up the beach, with signing privilidges as well there are water sports, whale watching, spa services,

we were able to walk everywhere with the kids

room overlooked the water slide, so it was a never ending stream of screaming kids waiting in line and sliding

pool and beach stay open late, but the pool house for towels and rentals closes at 6:00pm

proximity to eateries. easy access to beach. pool area.

pool area has plenty of seating

the kitchen in the room, the ability to use pool at westin south villas, and the fairly close walk to airport

got a fine room with a kitchen and a nice courtyard (and partial ocean) view in ka'anapali resort at the last

good pool area and nice restaurants on the property

the shuttle service to shopping areas was a nice bonus

the kitchen in the room, the ability to use pool at westin south villas, and the fairly close walk to

the pool was a little cloudy but it was a great temp and the staff was very nice

pool area was overrun by kids and large floating rafts that were allowed into the pool areas

not like that there isn t an adult only pool

kids swam while we sat and had drinks

the villa s kitchen was fully equipped

the pool and spa were really nice made the stay here worth it

the outdoor hot spa was great

amazing location, wonderful pools and on site spa were well worth it.

pool are was fantastic with a waterfall the kids could swim under

rooms are nice and having a kitchen is very helpful especially with kids so you can prepare

staff was extremely diligent in keeping the common amenities clean: pool was cleaned daily and the grills were

it does not have access to the beach, but it has a pool