later checkout, clean spacious rooms, nice pool and hot tub with soothing music

did room service and not only was the food delicious, but the staff was incredibly sweet and

my grand kids enjoyed the indoor pool

clean room enough space we stayed on weekend and they had movie shows for kids

restaurant and bar on site, gym and pool

instead we had to transport kids and luggages to the nearby hyatt to park and ride to airport

convenience provided in the room , such as coffee, ability to use mini kitchen and the spacious room

inside the room everything was clean and there was a mini kitchen without a stove

pool and breakfast

terrible wifi- basically nonexistent. rooms barely came with amenities.

gorgeous room, great spa facilities, and amazing on site restaurant

absolutely nothing! hopefully, the spa will have some services in the future?

the hotel offers neat pool and spa facilities

the room itself has high ceilings, spacious, clean, and we had a room with a gorgeous view of the sears/willis

the spa and steam room were also a highlight, and the pool was beautiful

there should be a hot tub/spa instead of two saunas

well maintained hotel. professional and cordial staff. well designed gym.

we did a carryout at the arc bar and the food was pretty good

having the view of the city/water. early & late check out.

it was close to the convention center. there were many amenities to enjoy, like free wifi.

no inside pool. no breakfast. no vending machines.

beautiful apartment! clean and lots of sunlight!! pet friendly & the views are outstanding!!

no indoor pool but it s worth the stay still .

there was also no hairdryer in the room, but i think the full kitchen & personal laundry made up for that

it's super-spiffy, with lots of amenities (pool, gym, mail room, etc), and the studio apartment is terrifically

i didn't have time to use the gym or spa but the room was so nice and the bathroom was excellent

also the spa was

work out ,visit the spa or just hang out in the pool having your favorite cocktails

the spa staff was also amazing

i wish the spa was open a little earlier and later in the day as i really wanted to take advantage of the spa

i loved having access to a nice pool and spa area, and everything downtown was walkable

spa is fantastic

pool and spa was closed, but it was understandable due to covid. hoping it opens soon!

i was expecting there to be a spa but it was just a sauna and steam room in the locker rooms

itself is a very beautiful hotel and the spa the pool the room itself was beautiful and the

the steam room was not available during the week or if you do not have spa services

super nice, extremely clean! amazing restaurant and spa inside! our spa day was amazing

pool and hot tub

overall probably the best hotel experience we have had in chicago (kids loved the

the kids enjoyed the pool

didn't like that our room wasn't well stocked with a trash can in the bathroom, laundry bags, more towels, tea

the gym looked very nice

hot tub and pool over-chlorinated. it was hard to breathe in there and our eyes were burning.

this visit, the hotel was packed and i found the waitstaff in both the lobby bar and kitty o'sheas to be slow

i arranged late check out for 2-3 cuz i had 2 kids doing tri

over what the hotel has to offer like oh, you can pay extra for a buffet or this or that we have spa services

spa and gym opening hours with sufficient equipment

location, cleanliness, breakfast

had an amazing experience: room with a view, sauna, huge pool, and incredible location, and wonderful staff

bar hours were limited and the buffet was way too expensive

everything the pool, hot tub, and the room

couch and carpet didn't look clean

the gym or pool wasn t open yet.

the pool was heated which was awesome and my daughter loved the play room

the gym is very complete

it features lovely, comfortable rooms and a truly spectacular spa complete with a pool, jacuzzi, sauna, and

traveled to the hotel with a pet

i can only imagine if i had kids with me

the lobby wowed my kids the same way it wowed me the first time i saw it when i was a kid

so beautiful great location big rooms great gym

cherry room for breakfast not great so we started eating out for breakfast

wifi was slow. pandemic makes everything difficult.

great at accommodating my late check out time, friendly staff, great food and wonderful lobby.

breakfast service in the room was good and on time

breakfast was not available in the library as stated by the front desk at checkin

clean room amazing pool tv that works! tj at the reception was amazing

it's a great hotel ( clean and allowed late check out given marriot rewards etc)with a location central to

wifi sign-in was confusing and what should have been free/included appeared to be a charge, so we

they are pet friendly

pool area was suitable for kids

ordered 2 scrambled eggs, sausage, wheat toast via room service

staff did not explain hotel amenities (wifi, gym, restaurants, etc.)

nice river terrace bar and in-house sushi restaurant

modern and updated rooms with great city and river views, very nice and helpful employees, good gym, and a

no complimentry internet no mini bar no robes and slippers