the spa and steam room were also a highlight, and the pool was beautiful

the hotel offers neat pool and spa facilities

the room itself has high ceilings, spacious, clean, and we had a room with a gorgeous view of the sears/willis

spa and gym were great

absolutely nothing! hopefully, the spa will have some services in the future?

it's super-spiffy, with lots of amenities (pool, gym, mail room, etc), and the studio apartment is terrifically

it's super-spiffy, with lots of amenities (pool, gym, mail room, etc), and the studio apartment is terrifically

our stay at this brand new, luxury apartments with excellent amenities (gym, pool, jacuzzi/steam room), convenient

our stay at this brand new, luxury apartments with excellent amenities (gym, pool, jacuzzi/steam room), convenient

no inside pool. no breakfast. no vending machines.

spa and gym opening hours with sufficient equipment

over what the hotel has to offer like oh, you can pay extra for a buffet or this or that we have spa services

the pool was a bit cold, being winter would have been nice to be warm water

there was no complimentary breakfast

pool was cold

kitchen with appliances to cook

the facility allows dogs which is fine but our room did smell like it pet urine covered up with febreze

check-in staff and very large/sleek room for the stay with balcony with a great kitchen, balcony, living room

had to wash my face in the kitchen sink

amenities especially pool and outdoor seating area

super nice, extremely clean! amazing restaurant and spa inside! our spa day was amazing

the steam room was not available during the week or if you do not have spa services

cleanliness, bathroom with big tub, workout room, pool and especially the yummy room service available til

waiter in the bar area wouldn t let us sit down with the drinks we had just ordered at the bar

overall probably the best hotel experience we have had in chicago (kids loved the

i was expecting there to be a spa but it was just a sauna and steam room in the locker rooms

pool and spa was closed, but it was understandable due to covid. hoping it opens soon!

i chose buckingham hotel because of the provided breakfast and the pictures of the fitness/spa and pool

spa is fantastic

itself is a very beautiful hotel and the spa the pool the room itself was beautiful and the

extra service charge for room service, on top of tax and tip, was a little much

no complimentry internet no mini bar no robes and slippers

nice river terrace bar and in-house sushi restaurant

very nice hotel bar with great drinks

ran out of food at 5 pm and at breakfast time there were kids screaming and running around a room about 20

wifi not free

charge extra for wifi?? seriously??

the roof bar was probably our favorite place, it does get busy but that didn't bother us at all

wifi only for their members

loved the pool and gym

it features lovely, comfortable rooms and a truly spectacular spa complete with a pool, jacuzzi, sauna, and

even though room was close to elevators, noise from them was minimal gym and pools very well equiped and locker

no room service, but all due to covid

lack of free wifi, considering the cost of the room

traveled to the hotel with a pet

having the spa options inside the hotel was a plus as we loved our spa treatment and the dry and wet saunas

the service is impeccable! the spa is luxurious, and the pavilion for afternoon tea is stellar!

the fitness room and spa were next level and incredible experiences

excellent spa and pool facilities

the spa is certainly the most fabulous in chicago

the staff was so nice and i got a room upgrade and a late check out for free

great wifi, social experiences, and staff who can answer and help you with anything you need

rooftop bar with dj, gym, restaurant, coffee shop, etc

if anything, the wifi was a little bit slow, but that was fine.

also, my kids weren’t comfortable with the smell of weed during our stay, i believe that there should be

it was pet-friendly which was great for us, but it is a tricky place to have a dog if they are not used to

breakfast was not available in the library as stated by the front desk at checkin

cherry room for breakfast not great so we started eating out for breakfast

nice rooms decorated accordingly (decor reminds you of a gym, the bath robes - of the boxing robe, etc)

the view from our room was nice (millenium park view) and the ambience of the lobby and the fireplaces was very

the decor is very clean and modern and fresh yet many easy chairs in lobby and spa area give a homey feel of

everything! from the room to the spa and the food at terrace 16. everything was 5 stars!

room ws very very spacious

the pool/spa were exceptional

the spa and gym are some of the nicest you can get at a hotel

the spa is now for private events and no longer open to the guests.

also a shame that the spa is only available for large groups with pre-booking now

didn t use laundry or fitness centre

vibe with the rooms & hotel especially with kids, the staff were great and helped with all the questions we had

the couch bed was really bad. too uncomfortable for kids to sleep on.

she did not clean our room after our first night there, because she thought our laundry bag hung on the doorknob

large rolling table covered in leftover room service that was in hallway at 10pm, was still there the next

was fantastic for the attractions we wanted to visit, although kids complained about too much walking

staff and facilities was great had everything on site for our family even a pool and great gym stayed here for

great gym facility

dining area was closed off, the spa was closed,the bar was closed

workout facilities and luxury spa on site

no spa on the weekends

spa was very nice. location was really good too.

everything but the spa was extremely pleasant. the services were great.

great location - sports facilities and spa amazing - rooms spacious with fantastic views

coffee and wine bar in this tower, along with spa and communal social spaces

water bottles, laundry detergent, and housekeeping never came to take our garbage and recycling during our 4

the view, the room, the amenities, location, game room, pool and everything

location was great. nice gym

think the listing made the pool/spa out to be a little nicer than what it was

the pool and spa facilities were amazing

the pool was beautiful

movie night was a huge hit for my kids

and they allowed a late check out since i was waiting on audition for my daughter at depaul

michelle calderon helped me book a day spa for my visit and was the absolute best

lack of spa and concierge services for travelers.

i had 4 kids with me and they were exhausted, hungry and upset

it would’ve made the experience better with kids

my kids loved it