nice breakfast, gym and spa facilities were lovely

sauna, spa and gym were closed by 4pm (before we arrived and it had been one of the main draws to the

hotel would benefit from spa facilities and the full english breakfast was missing did not change our excellent

ie spa and swimming pool shut at 4

used the pool each morning we stayed and had good service in the bar

everything, comfort, cleanliness, impeccable staff and service, the spa and facilities

lovely spa can recommend without question

hotel is gorgeous, spa is always spotless and food/drinks always of an exceptional standard

spa bar could have had more choice/ better stock or drinks and snacks as was quite limited

spa pool isn t anything super special

to check / alter my booking, it was not very clear if i was contacting the sports centre, a spa or a hotel -

specifically chose the accommodation for the spa facility, only to find out it was closed

location, parking.

staff said it was the kitchen supplies being delivered

the parking was awful

spacious, friendly staff, beautifully decorated, comfy beds, very clean, it was my partners

amazing spa

staff couldn't be more accommodating, whether it was sorting a parking space at arrival or prolonging the

room was excellent love the bath in the bedroom the spa facilities was awesome the treatments we had was on a

there are no spa or pool facilities

were lovely, centre of the town was perfect, and the spa and gym downstairs was up the a great

the spa and pool lovely

spa changing rooms likewise

the swimming pool and spa were really clean and the right temperature

spacious room, friendly and helpful staff and a great selection at breakfast

and the spa is fantastic

clean and comfortable. spa on site, and lovely restaurant/bar. staff was very helpful.

very comfortable room, piano bar, restaurant and spa facilities

the spa itself is comfortable, although 55mins full body rejuvenating massage feels a bit short to me

spa reception was busy on saturday afternoon as to be expected

sure you book any additional spa treatments you would look before you arrive as no availability when we

spa facilities

food gym and spa facilities and nice breakfast

location spa facilities

dressing gown i was given had torn loop and of poor quality, some oiks outside by spa smoking..

spa treatment was in perfect very relaxing weekend staff was polite and

room was clean as was the spa area

fact that me and my wife went there for the spa night and couldn t use it because it had been shut down

was a bit cold as the heater wasn't working, but the rest of the spa facilities were excellent

the spa facilities with outdoor pool

service very late at night, attention to detail by cleaning the room even when staying 2 nights, spa was fantastic

it was perfect from the tasty breakfast to the comfy beds, friendly staff and the spa treatments

thought when i booked it there was a jacuzzi in the spa are but there wasn t

the location the serenity spa staff are such a welcoming bunch of people and annie is by far their best masseuse

my wife is disabled and they were kind enough to make a space for bus to park at the front

clean, spacious, modern good air con spa pool very nice

spa run down disappointment choose hotel because of spa wasn't nice walking through gym first young

decor and spa facilities

changing rooms in spa could have been bigger, and a swim suit dryer machine useful

late check out and friendly staff

spa facilities, bedroom and staff were amazing

spa was lovely staff were friendly hotel was very clean room was spacious free parking just a

pool and spa facilities were amazing and great to be able to take the baby into

great pool and spa area

spa facilities were

lovely clean spa area

d say the spa area was small with only a hot tub outside and a sauna

hoping for a jacuzzi and some more spa extras but limited facilities available.

spa was quite small, with only one jacuzzi pool and a sauna, though there were plenty of treatment

about building work being done but understand that the spa will be finished soon so no doubt worth waiting

this was a birthday weekend and holly at the spa and anna / sam at the dining room really made it an unforgettable

great spa and other facilities

the spa was a huge disappointment

it was a special big birthday and we booked spa treatments and dinner

service (a lot of extra's services provided when asked) great breakfast great swimming pool & spa maybe even

the gym/spa facilities and breakfast

our children loved the pool, the walled aquarium and spa bath in the room

bed was very comfortable, we had a great time just relaxing in the spa and chilling in our

spa bath 5* the pool lovely

lovely comfortable bed. friendly, helpful staff. wonderful spa facilities. relaxing environment.

would be nice to have a spa and perhaps to light up the pathways a bit better at night outside

was so relaxing, deck chairs by the river, swimming pool and spa area excellent

the grounds are stunning in spring and the spa facilities like sauna and steam room are all free to

the spa was very nice

good pool and spa and loved the outdoor terrace

everything, great room with view, staff, gym and spa facilities. coppa club was fantastic!

wish i'd had time to use the spa

spa facilities

hotel room was really light -so many are poorly lit spa products are lovely. staff very friendly

can't say there is anything i don't like. really do wish it still had a spa though!