booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

the spa was a little bit outdated.

spa wasn t open

fountains flowing outside and in side . pool warmer .spa jets all working

it was friendly and very comfortable, with a spa onsite which we did not have time to use

i had a problem at wifi from the one of the corner room and they changed the room immediately

gym room disappointing for such hotel

facilities at the gym are not working very well and they close after 21h even that no staff is needed

on a lovely alameda for strolling next to the historic granados bar (frequented by famed writer garcia lorca)

excellent breakfast and nice bar for food or drinks

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

the room, the spa, the alfresco - all wonderful

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

nice spa service

spa and facilities

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

sauna and spa were under renovation. area has quite a few pickpocketers.

the spa facilities could be better but the staff were great and the breakfast was excellent too

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

shame that the spa costs extra...

spa and massage was excellent

location excellent staff excellent spa fabulous

the rooms are lovely, spacious and so comfortable

complementary spa facilities

they have a spa and massage center in the same building

the spa needs more improvement

our room was great, especially the spa bath on the terrace

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

spa and facilities closed. the room was too obscure

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

staff without exception from reception to valet parking to room service were of very high levels of professionalism

the bar was fantastic with the best sangria we had in all of our spanish travel

wifi not good

great hotel! the spa is amazing! must book in advance but so worth it

extra fee for use of spa room size a bit small.

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

the spa hotel is quiet and situated in a nice area

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

victoria was delightful managing the banos area and all the staff in the spa were great

you should also try the spa , which is a gem

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour

very nice staff, good location, spa in the same building.

also the spa was nice after walking all day and the massages we got were really nice

spa facilities

the spa was very nice, we enjoyed massages as well

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

the spa was open and i was invited to use this

the spa facilities were great as was the massage i had from mireya

comfortable bed an bedding . early check-in and late check out

wifi does not work well, when i was booking it said they have bathtub but there was only shower

not located in the attractive center but still ok, accessible by walk. has wifi.

we had to go back later for better explanation around wifi password and other things

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

spa is a so-so but i can suggest the hammam spa just a few minute walk down to the center from the

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

the room was spacious and clean

could have had some more spa services (could have used a massage after a full day visit)

the suana/spa is a little bit disappointed since is too small and nothing especial.

no regular pool use. must pay 19 for one hour of spa use.

pool was small & crowded. spa was extra charge.

the rooms are spacious and the beds very comfortable

spa you have to pay 19 per person

we were a bit upset that the spa was closed for renovations over the weekend we stayed.