the spa covid protocol was very frustrating, and the night manager was very rude

i also like that you had to make appointments to use the pool and fitness

the room was perfect size and the gym is available 24/7.

) and wifi (had to figure that out myself

pool was to cold to swim in ud83dude14 my kids wouldn't even go in all the way just played on the stairs a

the hotel was a spa/pool and the pool was closed which is fine, but the spa was empty/no water so we couldn't

frustrated that the spa didn't work & took over 3 days (or more) to get working

the family above us who had kids running around and we could not sleep until after midnight

extra blankets and pillows and everything you would need in the kitchen

friendly staff. great customer service. i asked for late check out and got till 2pm.