jacuzzi and pool are not working yet, although it is working in other hotels (only sauna available now)

the gym is available 24 hours

they stop our access to the wifi one before our check out

room was clean and in proper order although you couldn't get any channel on the tv at all and wifi is not strong

renovations and sharing parking lot with other business.

we really enjoyed the spa it was a nice area to relax and disconnect

was a cute little hotel with a beautiful spa (sauna inside and large hotubs outside) with lots of seating

wished that the spa area was open until 11pm instead of 10pm but that would be it

i like spa and it s close to promenade

restaurant served delicious meals and sauna/spa were relaxing

wished that the spa area was open until 11pm instead of 10pm but that would be it

i like spa and it’s close to promenade

i like spa and sauna

location, spa and overall look

spa experience was outstanding! personnel very friendly and helpful!

the breakfast variety was a bit small and repetitive. the spa is not great.

enjoyed the mini kitchen and the very comfortable bed

the breakfast was up to expectations as well

great wifi everywhere

our room was beside the laundry room and it was a bit noisy.

everything was great! the staff was amazing! the spa was very satisfying.

we enjoyed the spa and the outdoor pool and the view was just stunning

temperature of the pool and the spa was not warm enough

we used the pool/hot tub both indoors and out, ate at arome, and played a bit at the casino

reserved for lane swimming instead of having all space in the two pools dedicated to screaming kids

we liked everything, free casino shuttle was a plus and the spa was amazing very nice pool area.

was nice , they have a spa bath for a fair price and they let me check in at 12 instead of 4 that s amazing

the spa was closed off, was not warned

very comfortable bed - large room, very clean - cozy with a fireplace and a leather sofa - large spa bath + they

liked the spacious room, the big spa bathtub

the gym was awesome too

gym and sauna were top notch. im 6'5

location, quality of the room, gym, pool, quality of food

gym, pool, dining all top level

we enjoyed the heated pool

very comfortable, clean room, great pool and gym on site

complimentary breakfast...

premium charges for better wifi was also an eye

there was no continental breakfast. for the price, breakfast should be included.

location and breakfast

not your fault (covid) but disappointed that the spa and gym were closed.

its just a pet peeve to have to pay for parking when you stay at a hotel.

no laundry mat for the guest to do it for longer stays.

the room service was good and fast

great location. amazing room. good gym. smart choice.

we like to enjoy a hot bath- both me and the girls, we had brought products to do a spa day- we were unable to

quite pricy breakfast, bar and restaurant.

my kids loved the indoor pool which was built in 1912

wifi is free if you ask front desk for password

art deco swimming pool was very cool. gym was well equipped and spacious.

- the spa treatments offered seemed too expensive to consider

sunday brunch was just your regular breakfast brunch. nothing special.

room was not ready by 2 pm and i was told to wait at the reception with my 2 kids

loved the pool facilities

liked queen beds instead of doubles and was disappointed to find out after we got there that the pool and gym

having washing machine and dryer were handy, and a functional kitchen

great gym and pool table

you could live there, it has it all - kitchen, washer/dryer, dishwasher, microwave, coffee maker, stove/oven

spacious and the kitchen was very well stocked with utensils

given for sofa bed was not soft enough for kids, requested comforter but was not available

hot tub / spa not operational

we went to ottawa to enjoy the nordik spa in chelsea which was a pleasant 20 minute drive

the spa and pool are okey, not great

spa area was not up to the mark. shower by the pool was broken.

whole package, the hotel is central the beds very comfortably the swimming pool was amazing for the grandson's

pool was lovely temperature and bonus to have the spa which was nice and warm

hot/spa tub had an odour...the smell reminded us of clr.

loved the spa tub

functional wifi cost $10 per day; luckily i could tether my phone

bar does not keep up with the theme of the hotel

dining service, both in the restaurants and for room service

bed was very comfortable, the room was clean and well arranged but above all, the seamless wifi connection

staff were amazing, they gave our kids freezies at check in due to it being so hot and set our 2 rooms up to be

terrible atmosphere in the bar and restaurant

breakfeast room service.

no continental breakfast because of functions and the spa wasn t available which is fine but price should

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

have laundry room in the basement, $1

enjoyed having the kitchen with the room

location to trails is good. staff friendly. early check in was good.

the pool and spa :)

the pool and spa were great to spend time in during the heatwave

location, spa room, small kitchen

there was only hot water in the bathroom sink (both knobs) and i personally think the pool and spa closes too

the pool spa and the park for the kids

my friends and i stayed in ottawa because it was close to le nordik spa in chelsea, quebec

good location, great place to travel with kids. there are two play rooms and nice pool.

pool is very clean as well

cozy room, beautiful view, fast room service

my kids loved the pool! :)

it was very convenient to have the restaurant and bar on site

lots of pool booking available

could not get fried eggs on the breakfast buffet but the quality and selection is good.

loved the pool

huge room, friendly staff, free parking, good location, great value for money

it was like walking into a spa each time we went into our room

room service was nice and organized

got a gym and swimming pool, aside from being central

fantastic pool and gym area. room was clean and had a nice view.

the pool was a key reason for picking this hotel for our kids

the room was clean, quiet, and comfortable, and the free parking was a nice bonus

plastic glasses room service doesn't answer the phone

room was next to the laundry and other facilities which were extremely noisy all night long

breakfast buffet wasn't as hot especially the coffee, it tasted awful and lukewarm

i did nt go breakfast, i bring my own food.

use of the spa at a reduced fare

suite very spacious

i liked how convenient it was with the spa connected.

the spa and the room

spa was quite greatlarge i loved my

got room service the first night for dinner, do not recommend, gross and super overpriced

excessive noise from the laundry room and the laundry pick up,other then that everything else

restaurant/pool refrigerator in the room we were impressed wished the bed was bigger (why have double beds/

in suite kitchen was a great addition particularly for the family

excellent location, free parking, good room, and comfortable bed.

a little motel with spa and gym is nice for the price. will return for sure

spa bath jets need cleaning

the spa is nothing to speak of

the location is great and the staff at reception were amazing. the breakfast was very nice.

would have liked to see a drink machine accessible with the ice machine as i had to go to the bar to get some

been coming to the spa since i was 16 and the amazing booking lady angie who has been my booking agent for years

pros: updated, spacious, and clean room

spa like atmosphere clean comfortable bed and pillows great views of fall colours on the gatineau

very clean. spacious. great restaurant, spa and gym too. loved it.

free destination charger for teslas, pet friendly and best of all, staff had nothing but smiles

king bed was spacious and comfortable

kids thought pool too small ;)

excellent parking

we loved the free parking and closeness to the canadian tire centre.

had a pool that we did not use and an ok gym