friendly staff, clean rooms, love the pool and hot tub & great breakfast.

breakfast and wifi

parking was being taken up by visitors to the trade show that was going on and this was unfair to

and they share a parking lot with the dow centre so we could walk to the theatre show we had tickets to

the breakfast was ok

having front access room, good bed and kitchenette is all we needed

very well kept,clean motel with small kitchen facilities including dishes and utensils, stove top and kitchen

pet friendly room was

was a good idea to have a kitchenette for the price, but only one of the burners worked and i had to kinda beg

the kitchen was a nice bonus. the bed was comfy. the shower was good.

breakfast was nice and hot-food was warm and lots of selection

kitchenette had no table, dishes needed to be cleaned prior to use., bed was hard.

the breakfast. there were lots of choices and the food was hot. i also liked the hours.

fully equipped, gym, sauna, great breakfast

24/7 or room service till late

spa timer broken to start jets

spa bath was amazing

very good breakfast that was included. the parking lot was well light for arrival at night.

parking is limited.

the parking lot was a little icy and the lack of ceiling lights in the room.

parking with lot of space

room service, you need to go downstairs yourself to order food; there s nothing around the hotel,

free breakfast would be great with room rental 2water bottles in room daily would be nice

we had a king room it had a sliding door to separate living/ kitchen area from the bedroom which was really

no utensils in the room, even thoughbthey have nice kitchenette

there was a sharp pipe sticking out the stairs into the spa so anyone could cut their feet on it and another

parking and early check in with luggage before event at roger s place was excellent!!

was able to get early check in and great location

facilities - i loved the gym and

needed to connect wifi every time as i go to lobby and came back to room

beds are cozy, coffee in the room was great, spa supplies provided in bathroom.

the bed was very comfortable and we enjoyed the pool and spa facilities

the spa and pool area are fantastic lots of amenities

spa was nice although dated and staff was lovely

use of the spa is included

the gym was new and good equipment

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

no bar in the hotel where you could watch sports and eat dinner. i was forced to go to the pub.

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

one night kids kept use up to midnight

i loved the coffee bar every morning at the reception. the staff was friendly. good location.

gym/pool

no room service

used it twice but the free weights are missing some, none of the universal gym attachments were there

it was easy getting in and out of the parking lot

location, spa and pool, varying hot breakfast

room with the spa tub is the best in the city for the value

bed was so comfortable and the spa tub was exactly what we wanted

hot tub/spa was good

location, pool& hottub, staff was very helpful and friendly!

spa bath was nice

loved the spa tub!!! so cool! huge room and super clean. wonderful stay!

good clean double spa room

older building, very tidy, upgrade to spa suite was great!

laundry detergent used was strong and caused reaction and itching of skin

location, bed was super comfy, some kitchen amenities in the room like plates and cutlery which is nice

wifi didn t work. some outlets didn t work.

dinner from the bar left a lot to be desired.

fast check in and out, spacious hallways, a/c , plenty of parking, good pricing, friendly staff 10/10

s simple but has great room amenities desk/workstation, more extensive kitchen amenities like a kettle

i was disappointed the jacuzzi spa is no longer there

door closed very quick and sensors are not detecting kids lobby has only 2 single

i stayed with my kids one night i have to book a different hotel for the rest of the trip

also very helpful to have laundry there because we definitely needed it lol

for money, huge bedroom, adequate continental breakfast with hard boiled egg, a small gym and laundry is a plus

breakfast was available for an extra charge, check-in and check-out were easy, and the front desk

you have a small enough vehicle to fit in the underground parking, it is an absolute nightmare if not downright

breakfast buffet could be better for what you pay

the gym is great, although with the pool, is isolated in the basement.

i can not even imagine if we would have had our kids with us at his was so

the pool and the spa were awesome!

nothing - pool was hard to find based on signs

washroom floor, no kleenex, no knives, no popcorn supplied in room, low towel supply, no dish or laundry soap,

love the in suite laundry, lots of room for family of four, close to mall

the hotel had some good facilities like the pool and gym. the staff was amazing.

wifi was weak, keurig machine broken and was told a replacement would be sent up but wasn't

would enjoy a pool & sauna. but not necessary.

nice bar and food available as well as the best buffet included

parking on the backside at night can be a challenge getting bags up to the room since they lock the

we like this hotel it's clean and pet friendly

gym, spa restaurant room facilities

the staff were fabulous. room was comfortable. food was delicious. parking was was great.

the pool is a little bit small

hard to find parking space if you get to hotel late.

gym, spa restaurant room facilities