com and paid for a superior king room with spa bath and fireplace but when we arrived we were given a regular

had a king suite with a spa bath

suite and the jacuzzi tub and fireplace made it extra special

there is no room service but there is a starbucks in the lobby that serves full breakfasts and the usual snacks

room was huge, beds comfortable, wifi excellent, staff friendly

is a temporary gym, poorly set up in a conference room, with poor covid protocols (no wipes for cleaning the

friendly staff, nice pool, lovely lobby

kids screaming and playing hockey outside of our room and running up and down the hallway

there are kids running around when it's weekend days and nights.

room and gym (could use updates) bathroom shower corners were visibly dirty

the bed was very comfortable and the bedding was spa like

the pool is good, but they have taken out the spa (covered over with cement) and the sauna did not seem to work

pool & spa were great

the bar attendant was a very pleasant young lady

mini golf and bowling are priced out of any reasonable person buying

because of covid there were no spa pool

the advertised spa was out of order and the sign was not new

no spa available

advertised on site, gym included and spa also the breakfast was supposed to be included

breakfast should include a cup of tea or coffee with it

pool and spa were under construction- was not able to use

once we got our keys we went to our room on the 4th floor, there were bags of garbage and laundry all down the

happy with our stay at sunbridge hotel kitchener, very spacious, clean room with comfy bed, heated tiles in

have had to stay in kitchener multiple times due to work

were pet friendly, so very kind to our dog