no spa include but the advertising said it was including the swimming pool times not realistic

right at the chipichape makes it the place to go shopping or have a spa day

i like everything...the breakfast buffet was great, pool area great, rooms and room design great

ice cubes should not be part of a room service charge

room is made of dark wood natural stone and glass, bathroom is large and comfortable as the bed, wifi is good

area was ok wasn t too bad but like i said at the beginning, the breakfast could do a little bit better, but

wifi sucked walls were thin you can hear everyone in the hallway sometimes in other rooms

they can improve wifi signal and supply the minibar

breakfast bar host various fresh fruit along with fresh squeeze juice

the wi-fi is horrible in this room, no signal and drops all the time, when i arrived there was no wifi until

breakfast was good

breakfast was included, first day we ordered room service with all the buffets and it was delivered to our room

the wifi was interrupted constantly

breakfast was great and the service was also great and friendly

wifi was ok, about 2mbps, rooftop was a nice view, security was always around outside which made

the breakfast is great

location. staff. nice breakfast.

breakfast, and location

there is no elevator to the terrace where the breakfast is served

breakfast included and very affordable mini-bar prices

the breakfast was not fantastic as others have reported

old bedsheets, dirty towels, everyday same breakfast, too noisy etc , except friendly

staff, cleanliness, breakfast, parking, beds

bad staff bad breakfast

great breakfast, nice little gym

breakfast has nothing to do with what is said and showed in booking website

the breakfast was very good as

no swimming pool at all. it s five minutes away. it s a little bit cheating.

very nice people, very attentive. wifi works well.

wifi could ve been faster

wifi was terrible, my last couple of nights i hardly had any wifi, also one of the day the lift was

hotel food was superb, we ate dinner and breakfast

an onsite 4-star restaurant of excellent standard, meaning room service food is impeccable, way above typical

find in cali, new stylish hip hotel with amazing balcony views and great breakfast

pool was not ready at the time they said. but it was ok.

breakfast was frozen fruits and ham the eating area does not look clean and suitable for

breakfast wasn't good.

i enjoyed the breakfast environment, open to the air with good views from above of the nearby sports stadium

wifi wasn't working but in the ground floor

the breakfast need more variety

breakfast was delicious, with a great variety and authentic local flavors

the breakfast is fantastic

is some english in the hotel - the staff make an effort but ordering things like room service is difficult with

the room service quality is over the top

amazing stay, great staff, great location, great breakfast, will come back! loved it!

was lacking, no rooftop bar, spa was cold, no bar at all on premises (except canned beer), neither microwave

for example, when i ask if that was a laundry service available anywhere they simply said no and did not attempt

the location and breakfast!

the water coming out of the sink faucet must have been connected to the kiddie pool because like the kiddie

bed is a bit overused and the i had to ask to have a kitchenette that can be used

there is a pool for kids (50 cm deep ) and using the jacuzzi was a really disgusting experience , it was really

the pool was dirty, they need to leave the pump running.

great breakfast, helpful staff, good amenities, very quiet

kids enjoyed the pool

location is nice, and the flamingo which is on the roof is a great restaurant / salsa bar

was most of the times non-existent, the spa had problems with electricity

small gym.

breakfast is awesome

breakfast was served without salt or napkins (always needed to ask - not a problem but shows where

wifi was most of the times non-existent, the spa had problems with electricity

the wifi worked well

the room service when almost we missed breakfast

the breakfast was good

we ordered eggs for breakfast took more than 30 minutes left got tire of waiting they never

the wifi in the room was patchy

hotel was clean and breakfast good

great beds, nice pool, good breakfast, nice people.

wish the breakfast time was until 10 am :) the wifi was also quite weak but everything else was great

very nice breakfast by the pool

wifi okay

and spa are very nice but right in the middle of the restaurant which makes them uncomfortable to use

also i received many phone calls with offers from the spa when i asked that i don t want any calls when i

the location and breakfast were excellent

we asked if we could iron something for the evening and were told that the laundry was closed no other options

i also liked the buffet breakfast especially the fresh fruit

the spa area (nice hamman, sauna was not warm enough)

had booked an appointment for a couples massage packet at the spa--i ended up cancelling it because the jacuzzi

not much availability at the spa and the hair salon

has a good spa with amazing massages which my wife and i had to have

the on-site spa offered a variety of services

they offered spa services, but in reality, they didn t know any information about it

i always need a spa and massage to relax when i go on vacation

do not have a spa although one is advertised

were six adults, all family

the wifi goes out sometimes. nothing crazy.

i liked they have pool, gym, spa if i m not mistaken

used the pool and spa and exercise weight equipment and it was good however just needs some tlc and things like

tub spa was nice, rooms were very spacious, prices were great.

swimming pool very big, comfortable rooms good breakfast very clean

the pool, exercise facilities, steam room and sauna.

i booked through booking i put spa tub, breakfast in the filter, this hotel showed up on my choices, i clicked

kept going out; the staff does not clean the room or make the beds or give fresh towels; the spa hot tub in the

the breakfast could have been better and also the wifi

many thanks to andrea and jason at reception, jenny and christina breakfast team

was modern and clean, staff was professional and diligent, and the breakfast was delicious

for this price category, a traveler can expect a very clean, cheerful, and safe place with a good breakfast

it is clean and the outside terrace is nice to have breakfast

some favorites: pao pizza bakery cafe -- laid back cafe for wifi, coffee and food amelia -- incredibly inviting

there is a simple rooftop with 24 hr access they offer fast laundry service at a reasonable price

there are different wifi networks to join, but sometimes they would alternatively go down or become slow when