the swimming pool and the spa installations are really complete

decent spa facilities

was denied use of the amenities and pool because i had my kid with me

wi-fi in room and spotty elsewhere; pool not heated; incidental charges - such as bringing a bucket of ice to

can be fairy busy on the weekends, so you might need to remind the staff for room service orders but a lovely

the gym is wonderful. architecture is stunning.

redtorant buffet price wasto high and the bar price is to high

the food at least for breakfast was good, lunch and dinner was another story, also the bar was about of mixers

the gardens, gym, pool and restaurants

the gym has the

facilities were tranquil but exciting for the kids and very relaxing and peaceful with calming spa music played

comfortable place to stay,we booked 2 nights ,also we bought thermal spa and hotel gave for us discounts ,we

people ruined our vacation also the web site implies that you have use of the santa teresita spa pools

spa services

the spa massage of cristina and ingrid where the best, allso astrid was the best of our state she help

the breakfast, spa and sauna

the pool and the spa were in renovation

the parking was convenient but you do have to validate it at the desk and then the machine each time

the pool sauna central location

full kitchen, washer dryer, super cold a/c

no breakfast service before 7:00 am

our kids enjoyed the revolving restaurant:)

the room keys didn t work in the gym and pool areas.

the swimming pool was not available.

there is literally nothing on the building, only a tiny pool without bar o staff

unfortunately, the spa with whirpool and sauna was not available

steam room and sauna were out of service in the spa

facilites looks older the employes at spa were rude, they told me i need an aponiment to use the steam room but

i found out that they have a spa in the 2nd floor because i walked by but the room doesn't have information on

the location and the spa and the view

clean room with a small kitchen to cook

kitchen lacked some of the basics like tea towel and cleaning products

off local breakfast was amazing

no tortillas with the typical chapin breakfast.ud83dude43

enjoy having a kitchen to cook in and a washer to clean my clothes

the underground parking space: too narrow!

information in booking and in the hotel, room service (food) is low quality, the pool is shared with other

basice laung and lobi no pool

we arrived early (due to another unchanged flight), the clarion staff stored our luggage, gave us breakfast

eager to help, nice decor in the restaurant good breakfast with not so good food alacarte, good room

due to covid, the spa and restaurants weren t full functioning so we couldn t use those amenities

loved the spa that s always a nice addition

location, good facilities for business meetings and conferences, the spa is exceptional with highly trained

from the staff that goes out of their way to provide everything we needed, to the relaxing spa massages, the

are pleased with our stay cleanliness , friendly staff, great location, wonderful breakfast lovely

good hotel, specious rooms, comfortable beds, great gym, spa and pool, as well as tennis court

gym and spa area

breakfast was great everything was good

pool, hot tub, wet sauna, gym equipment beautifully decorated

amazing breakfast buffet available,

room is clean, spacious and comfortable

it took about a month and several emails to get information about the spa and the menu/ reservation for the

spa is limited hours 10am till 4pm and sundays closed so if your visiting for business can t make

the beds were heavenly and i really enjoyed the pillows that spanned the width of the bed

four restaurants to choose from, a well-equipped gym, a great pool and a lovely spa facility with separate

liked everything, except no room service after 7 pm, amd restaurant closes ar 10 pm, and i arrived 10:45pm from

great pool and gym

we used the laundry service and the laundry was nicely done, but i thought it was very overpriced for guatemala

requested a wine bottle opener and glasses from room service and i was requested to come down to the restaurant

the hotel has a secure parking garage

only one parking spa and the elevators are wey to small

shower gel, especially as nowhere in the shower to put the soap without it falling down small gym seemed ok,

weren t any glasses or silverware in the kitchen which seems odd since there is a full

excellent staff.. spacious rooms. balconies. kitchen in larger room. location.

rooms are run down and old. needs urgent refurnishing. the gym is tiny tiny.

the gym, the service.

free parking lot is great

6) the gym was below expectation and ceiling was broken and not fixed

accessibility is a major plus, the parking security, and the classy hilton feel to it was preserved, and the

was very clean, easy to find, the parking was convenient, the staff was excellent

location is not the best. not gym or spa due to holidays.

the spa and gym are terrible

the pool was closed, many other hotels have opened their pools now. the spa and sauna were open

big and comfortable bed. there are gym and swimming pool

good food, nice pool, great staff.

wifi was frequently going out. very noisy during this holiday week. breakfast was not included.

wifi was a bit weak in my room; functional but only in certain areas of the room

beside the bed, they were on the other side of the room, but the main problem was that the wifi

the laundry service was pricey, but i needed a few garments washed and they did a good job, same-day

wifi was at times spotty - but that s typical for anywhere south of the border.

beautiful hotel! so many nice features. the pool/spa is amazing

staff, the location, the high-end facilities are clean, the rooms are spacious, the buffet breakfast was always

great proximity to the airport. the spa and pool facilities are superb.

spa lockers not avaliable for hotel guests, only for members, this is very disappointing

we went to the spa with our robes from our room and were made to take themes fed and put in robes from the spa