nice staff, nice place, but expensive and spa is not included in the price.

thought there could be a little more regarding the spa facilities available and guidance as to where it was

spa could be included

though you can drive up the hill a bit and it is free) and we were told 30 each to use the spa downstairs

needed to prebook the spa and space is limited and was not available during our stay.

swimming pool was very cold (minor quibble)

breakfast expensive but bar & restaurant reasonable prices

we arrived very late in the night but they managed to order a room service to feed the hungry late night

very flaky wifi - we ended up using data which is free for us but for anyone relying on this, say for

wifi never worked in my room and staff and mgt response was poor

good value for money in cuenca. nice bar that serves lovely lunch and dinner beside the hotel.

extremely quiet - could barely hear anything from outside or from the corridor

on sunday evening nice restaurants nearby and the hotel restaurant (room service) were closed

and it s good there s a gym

bar was at room temperature