freezing cold room. no heat. spa is super sketchy with poor lighting

spa was nice

liked that there was a fitness room and spa available

need bigger towels in the spa room.

they provided preety good facilites like spa , gym , hot tub also in the morning we got free breakfast and

the staff was great. the bed was very comfy. and the spa tube was great

a clothing bar above safe for jackets or a coat rack added to the end of the hallway opposite the safe

gym and pool are very very basic, poor even

workout facility, convenient location, lots of parking....even got a free upgrade:)

the unit was behind a desk and having so many obstacle including a kitchenette hallway and door in the way it

room it wasn t very deluxe in that it was rundown and just another cheapo hotel room with a spa tub

i liked that it had a spa and restaurant in the building.

enjoyed the spa tub and nice walk-in shower

nice restaurant /bar and good pool and spa bath

the spa massage was awesome and the front desk staff are all great

spa hot tub outside overlooking river was great

loved the quaint location, the in-room spa bath, and steam shower

river with outdoor chairs and table, has kitchen, has own codes for rooms and bathroom, has fireplace, has

was able to fix my own breakfast in the mornings, and i found the sugarfree yoghurt in the small kitchen downstairs

parking for anyone in a regular size truck was not very good

friendly staff; very clean; spacious; breakfast is average; close to university of calgary; didn't use it but

nice design inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry

wasn t great nothing to look at besides parking lot but didn t stay their to look out the window so really

pool was closed due to unforseen maintenance but understandable

the kids were very let down about this and it was the main reason we booked here

beds, super comfy spa and pool robes, friendly staff, and they even left us a generous, cute anniversary gift

the spa pool was also really nice and its in a good location near the train station and a short walk to

swimming pool was too cold. spa was hot.

the pool/spa was lovely

the room and spa facilities. the restaurant moxies and the staff were excellent

were too thick for kids, staff helped to find a thinner one, but they mostly have only those

no hot tub or swimming pool

very comfortable and spacious room. bonus breakfast included.

there was no pool but that s ok.

hotel is comfortable it include the breakfast is in the center of the city the only thing is that no include

kitchenette facilities in the suites wet very minimal and the fridge was filled with expensive

excellent service, great location, wonderful pool and gym facilities

pool/ hot tub / gym facilities were great and the poolopens up to a nice outdoor patio

the location of this hotel was really nice & i loved that there was no pet fee.

rooms were separated by a door between the bedroom and kitchen/

in room spa services great room service great pool and jacuzzi

find the breakfast room - thought essence was a spa area

safety box not working carten didn't close well no free wifi no free bottled water there were renovated rooms

) even though we were a couple room service only left one bottle of water and although not hugely important with

bed was very comfortable, pool was beautiful and had a great view, great location

location, friendly staff, beautiful room with super comfortable bed, very nice spa and pool/hot tub

pool is beautiful, a little on the cool side but in a spa setting with the soothing music, it was very relaxing

spa change room was way too small and not well attended to

we didn't get to try the spa as we only had one night

lavender body quench massage at rnr wellness spa was heavenly; shout out to doreen

the stillwater spa attached to the hotel

spa facilities, amenities close

loved the convenience of the location staff was great and you must check out still water spa

nothing perhaps, except the price of spa services.

the hotel features an excellent pool spa area complete with with steam room and the regency club is well

that the pool was out of action the first stay: and the spa was out of action the second stay.

the biggest disappointment was the spa and pool area

hotel had an amazing location, great views, lovely spa and workout facilities and comfy beds

shame that the pool and spa were closed for routine maintenance during our stay.

swimming pool cold water

the following morning we got a late check out and took advantage of the spa upstairs for a massage

they had a bottle of wine for her and small gift from the spa for her bday

we loved the spa experience and the accommodation was just perfect

the spa and gym floor generally very confusing to navigate and easy to get lost

the only thing we didn't use was the underground parking as it was $45/day and the spa because we ran out of

a spa would have been nice but it is not necessary.

it was so bad that i had to miss 2 meetings and a spa appointment to get it sorted

my kids like the access of their snacks 24 hours my kids like your pool they enjoyed

the elevators really did not have much on the dinner or breakfast menu especially if you had kids and was really

isn t a designated area near by for pets

staff was most courteous and helpful, room was clean and spacious, there was a brochure for spa service available

first night to get over jet lag in very comfy bed after swim in nice relaxing pool and spa to

even able to upgrade our room and give us connecting rooms as we were staying as a family with 3 kids

good room service food menu and a coffee machine delivered at 4am with a smile after an early jetlag

room service arrived quickly and the food was excellent

spa bath, cleanliness

the gym with a separate small pool and hot tub for a more relaxed spa experience with dry saunas with

the spa bath was gross, brown chunky stuff came out of the jets.

a lot of time in it but was clean 7th floor room was excellent, the air tub was perfect after a spa day moe was

the king size spa rooms are always the best. lots of parking.

spa jets weren t working.?

we were told that hotel no longer had spa tubs but were still advertised as having them on booking

comfortable bed, keurig, 24 hour laundry on every floor, noon checkout (most places only go to 11)

information on how to get to the train for the calgary stampede and where to get the airport shuttle from the

pool was dirty which in turn about 7 kids in our party had either burning rashes and my niece face was like a

the spa was under maintenance for several days

staff were friendly and polite. kids enjoyed the swimming pool. easy to get to

pool was nice and big kids also had fun with the ping pong table

are pretty thin, so you can hear people taking showers or crying kids, or tvs in other rooms

they said only pets in double room

i was given late checkout and shuttle facility

pet fee is quite high! double cost for pets than most places!

i really enjoyed the pool and the gym

nice pool and gym

free late checkout and airport shuttle. good swimming pool and gym.

were super helpful and made sure to find a time slot for our family at the pool to enjoy to ourselves

the website also says free parking however there was no

the pool was cold and quite busy, would have enjoyed a hot tub

room cleaning services are only provided, every 3rd day. with small kids it gets messy enough.

friendly staff on a reception. good parking lot. good gym.

pool and spa was nice good

easy location for the airport. moxies bar and grill was good- great service and food!

kids playing toys in the pool and jumping into the water.

directions to the pool . it seemed to be hidden

trip was so quick - kinda noisy, kids running in the halls

staff was fantastic. pool, spa and gym were really nice.

cracks in grout in the spa tub, wires hanging out of tv, greasy tile floors, kitchen with no

love the updated glass shower, black granite countertops and the small little kitchen area complete with the

i love the bar in the room

easy access and good parking

room, pool, gymnas and resto

early check in was available

room, pool, gymnas and resto

breakfast and room service

great shuttle service. bar sink and good coffee. a little suite type room with couch b

other hotels provide a wristband to show verification rather than needing to show it in the spa and evert

was clean, especially the pool area, the staff are more than happy to assist you in whatever you would

excellent room service

pet fee was steep. the tv guide was hard to navigate: difficult to tell what channels were

the kids loved the water park.

spa was closed with out notice

room service and wanted to put it onto my bill but the hotel computer system was down and room

the room service food was fabulous and the staff was very friendly

a little noisy being near the gym and pool.

friendly and helpful staff.clean and fashionable surroundings. pool and sauna were great.

enjoyed the use of the pool and spa and walked a few minutes down the road for dinner

spa tub was small, like a regular bathtub not a jacuzzi tub

easy check in. great spa bath.

amazing, the rooms are comfortable and clean, the free breakfast is excellent, having a pool and spa this time

the room was pretty spacious, comfy and clean, the swimming pool spa was incredibly relaxing and the tube is

value, friendly staff and there s a spa and water slide with a heated pool

kids had fun at the swimming pool

the kitchen staff even came around to check how we were doing

they didn't provide us room service.

there's a self service laundry for a small fee

i really enjoyed the restaurant and the spa on site is

the spa on site and the restaurant were fantastic

the pool was nice and the spa on site is

clean ,quite the bar and breakfast

access to pool, jacuzzi, wifi, plenty of free parking

delicious spa shower , fridge , microwave etc

free parking and wifi

breakfast was great

restaurant patio for breakie and watching kids swim was perfect

swimming pool closed ? used the hot tub instead

pool and spa was oos

heated pool and spa with complimentary bathrobes and towels

outdoor pool and hot tub, attached pub was great

are comfortable and quite large, excellent food menu, tons of options good quality food and cheap room service

the buffet breaksfast was great, beds very comfortable and they had a gym!

great hotel. excellent pool/spa area. close to major malls and shops

the difference between pet friendly room and normal rooms.

i didn't like how many kids were in the pool.

i didn't like how many kids were in the pool.

car parking free

the pool and spa were not clean. the spa had no jets.

parking at the facility is a little tricky because of the restaurants close by but other then that

accomodating staff, early check in

more pots and pans in the kitchen and better quality television

my wife was thrilled to learn that they have laundry facilities on-site, with coin-operated machines