beautiful rooms, outdoor spaces, restaurants, spa & indoor pool

no do it yourself laundry

the gym and common areas

the gym is open only from 06:00-22:00 wish it was open 24/7

the mini bar coul;d have been a bit more reasonably priced

for a hotel that big, it should have a bigger gym

room service is good

there was no breakfast! no amenities! no room service, no housekeeping, none!

room service was excellent. i loved the burger!!

staff, clean room fast and simple to use room service

spa was terrific. room service very good. staff throughout the hotel were outstanding.

the spa facility and staff were terrific.

the spa was incredible!

also we used the spa services which were convenient

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever

the spa and pool were stunning

bathroom not cleaned before arrival. property offered a breakfast credit as compensation

breakfast was pre-fab

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

charges for handling amazon package!!! fire alarm scared kids…

room service for dinner was quickly delivered and reasonably priced

location, lobby, pet policy, staff, especially bell staff and valets.

early check in

kids 16 yo were not allowed to fitness room even with parents supervision

the health spa was wonderful

no spa available

location was excellent overlooking the park and close to the spa and pool

our room had a great view of the park and the pool / gym were great

location, room, bed, staff, room service, restaurant, food, and housekeeping were all amazing

we were disappointed that this property did not have a pool or spa facilities.

charge for spa / fitness access disappointing breakfast it is not a dedicated building, the hotel only

only room service

the bar was not open

room service hours were unacceptable and may cause us to not stay at ritz any longer.

the spa that on level 6.

is very well located, the rooms are spacious and comfortable, clean, location is just perfect, room service

away from the 6th floor because that is the floor used to access gym

no any plastic for dirty clothes ?instead people s wanna bring /drop off laundry go outside

pool for the kids, nice rooms, and a place to eat and even a small bar area

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

we really enjoyed the bar and pool

we really enjoyed the bar and pool

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

bar was beautiful

the room was well appointed and the restaurants and spa were superb

the pool spa area and the dinner at the bond with my family

i loved everything! the only thing missing are spa services!

elevator directions to cafe or spa which are not in same part of repurposed old bank building as the guest rooms

food at the hotel is excellent and the spa services are great

spa was excellent

and then there was the spa

adult daughter and i got away for a 'staycation' to take advantage of the spa and it was absolutely wonderful

room service for breakfast was good

the internet and wifi service was horrible, but that seemed consistent all around the city.