pool area requires some urgent maintenance to bring it to the standard of the rest of the hotel

the staff was extremely friendly. from check-in to room service

wifi worked pretty good

wifi was strong and its coverage was reachable to almost every spot in the hotel

good location, close to restaurants, good staff and free parking

parking lot quality ,too many potholes

dryer did not work in laundry

it may sound petty, but we said it to our friends over and over again

the wifi was very poor

had a bunch of young kids that were up a lot and banging doors, the pool was relatively small, the room was

there was no bar fridge in room 622 and there was no in room safe but for one night it wasn't such an issue

only thing i can say is the pool was not clean

staff super kind, pool awesome nad really clean and feels like home :)

have been coming back since 2022 every year breakfast excellent, we love seeing anna , she gives exceptional

also guest laundry was out of service which was a big reason we booked here over other places

pool, gym and spa area very nice

staff were excellent, rooms lovely and clean, spa facilities great. parking great.

in pristine white, functional air conditioning, free high speed internet, a really beautiful pool/spa facility

the room, personal, restaurant. pool and spa were excellent.

the spa and pool are very good for relaxation

very accessible and close to oakville go. restaurant / bar is always good.

breakfast and location was fantastic

we enjoyed the warm pool.

pool was very small and out in the open. possibly good for kids

location was very easy to get to, with plenty of parking.

the spa tub was a great touch and had plenty of towels

pool was lovely and warm and we had it all to ourselves

parking lot security could be better. perhaps add security cameras.

staff, polite and nice behavior, good customer service and support, good breakfast good parking

free parking, indoor swimming pool

spa and pool were wonderful, the jets in the spa were very powerful, very relaxing

i questioned them about the spa not working and they said it would be fixed, they told me the manager was on

would have been great if the room had a spa tub

- toilet handle was broken, the tiles in the shower has mold, the towels have hairs on them, the spa and sauna

i didn't get to visit the gym but the pool looked clean

loved that the property had parking, a gym, sauna and pool

only thing is that we had a room in the first floor, and you could hear everything from the parking lot

pool was heated facilities were all very clean

room was neat - the fridge, microwave were a good surprise - pool was big and heated - gym was basic but good

wifi didn't work as well. wifi signal was in and out.

and spacious, lovely spa like bathroom , nicely deco room with view of the garden

the property is in a very quiet and idyllic location, near a green space with running/walking trails

the spa doesnt open on sundays which for a spa hotel doesn't make sense to me

absolutely loved my stay at the glenerin inn and spa

every area from front desk to the spa to restarant and the staff is excellent

concerned about wifi connectability - slow and inconsistent

people all very helpful, breakfast staff exceptional.

my room was directly by kitchen exhaust. i was not given a room change when i requested

very clean, friendly staff, breakfast was amazing! kids loved the pool

hotel is excellent, the reception staff, housekeeping and room service teams were excellent

comfort, cable,wifi, walk in shower.

on the 2nd day, we asked the room service to add new towels to the room while we were out

thanks for ruining the stay for our kids during one of the rare occasions a middle-class family like ours could

my pregnant wife and two kids were not able to take a shower before bed

theres free parking , a pool and a gym

did not use pool but appeared spotless as well with good water quality

wonderful bed. helpful staff. clean, clean, clean. decent breakfast

breakfast was excellent

pool was clean and heated

we couldn t use the pool but it s because of covid

spa was non-functional parking hard to get due to nearby event hall.

the kids enjoyed the amenities, swimming pool and fitness room.

two tvs, comfortable beds, lots of space in the rooms, very clean. the kids loved how

location plenty parking great room very spacious with large jacuzzi thoroughly enjoyed the

the wifi had inappropriate logins that appeared before the guest login

salon/spa was closed for holidays

bar staff very friendly and bar open until midnight was a huge plus for tired travelers ;) good

charge for kids to have breakfast even if it is included as on booking.com

i didn't see a pool? maybe they did have one.

the gym was nice but small and busy

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

to covid pandemic, restaurant was closed, spa was closed and min market was really bare of essentials

good size room with spa tub.

tub was leaking through the light fixture from the hotel room above - so we couldn t use the spa tub our last

room tv did not have wifi, the manteinance guy came, he couldn t fixed it, i gave a tip

had indoor pool and spa and sauna. big rooms and good parking. beds were nice.

we loved the pool and spa area, felt clean and well-maintained

surrounding restaurants and spa on same grounds

nice rooms , has pool and spa . 8km from airport

location free parking pool hot tub restaurant on site room size cleanliness

shuttle service to the airport

the pool was closed but that was in avoidable as they are improving the hotel.

the property was well kept and parking lot was well lit.

late night shuttle service can be slow. need to call the property earlier to schedule it.

was fresh paint in the pool area, no signs or anything my kids got paint all over their skin, i ask for an extra

large pool & spa facilities that are 24/7

we used the gym which had just

the pool was a refreshing place to end or start or whatever part of a busy day

lovely staff, decent gym, good wifi, room was clean and comfortable

very clean and love the floors in the reception the bar in the lobby was convenient