the pool area wasn t kept up very well

one tiny bar of soap to wash our hands and no face clothes

didn't know there were breakfast there.

not have breakfast

stay was great but the rooftop bar was way too small for nye and no dance floor

the shops the spa is

us the room until 8 pm pretty much, when we went to the room we saw a bunch of sheets outside, spa was closed,

they only have a pool and a spa that you pay for facials

there was no room service

coffee from room service came in paper cups

the hotel pool and spa were a big hit with the kids and adults!

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

location perfect staff friendly. pool spa nice touch.

location perfect staff friendly. pool spa nice touch.

the wifi isn't that good but wifi even at home is poor, but definitely would come back to hotel and

the airport shuttle was also very convenient

the room service was quite delayed.

kids were running down the halls at night

wife and i and our two kids visit buffalo quite often

would have like to be informed that the pool and spa were open

used the gym once

great workout room, pool and hot tub!

bar was good, too

were uptight and miserable and rude with kids and parents from a hockey tournament

the hotel is beautiful and the spa is amazing

we had a king room with spa tub, very nice hot water, was clean and jets worked great

i stated it is a bit dated, i didnt love that the whole room was carpeted, especially around the spa tub but no

i like the bed and the spa tub in the room

the parking lot was easy to get in and out