the outside courtyard area was lovely for a sunny day and the spa including pool, jacuzzi etc was great

will definitely do the spa next time though

spa could do with a few more loungers and chairs.

definitely one for the ladies with a spa experience you won't forget

we used the spa facilities too which was a really great way to end the day

the best uk spa hotel i have stated in so far

everything, the room, the spa and the food exceptional

cozy, stylish hotel, with excellent spa facilities, in a beautiful location

the spa facilities were fantastic too

the spa was fantastic and importantly very relaxing - there is a long pool to swim in, a warm outside

loved the garden with different spots to use, lovely neighborhood, and really loved that the spa was included

hotel has everything you need its own car park , spa , swimming pool , food is excellent , staff are all helpful

if we were pushed to find something it would be the size of the spa

staff were wonderful, the food was fantastic, the spa staff were super helpful and accommodating

i visited the spa for a massage, which was amazing, then enjoyed a cocktail in the bar afterwards

also having the spa facility opposite

use of the spa across the road

the spa wasn t actually at the hotel and i had to pay separately for treatments

charming room, very friendly staff, good breakfast and very conveniently over the road from the spa we visited

location, staff, spa use, nice room

spa and pool dated.

a little disappointed that the swimming pool and spa had been demolished

the spa with the pool that used to be a feature is now closed, however they didn't advertise it

the only fault would of loved a gym and spa area

it might have been our mistake but we didn t realise that spa was closed for renovation.

throughout the hotel and was clean and relaxing vibes having the spa facilities made it a better

as a spa hotel, but no free access to pool & basic facilities - you expect to pay for treatments - &

drinks in the bar were slightly pricey, and we decided not to visit the spa for a quick swim as it would have

spa was very nice, dinner was great. younger staff were very attentive and professional

the room was spacious and immaculate with every amenity and comfort

friendly helpful hosts, clean rooms, comfortable beds, gym and pool.

located on each floor is a small communal kitchen with microwaves and a seperate laundry room freely with

access to small kitchen and laundry room in building

on site gym, pool for a small additional cost, a bar and canteen

laundry room, fridge freezer and water dispenser available on

the woman at the spa was especially lovely :)) facilities looked amazing though we didn t get a chance to

spacious room and bathroom great food, cosy and comfortable reception rooms, one with a log fire

the bath in the room was lovely too and we had all the amenities we needed and space we needed

we would have loved an outdoor spa/hot tub

complimentary spa garden session did not make up for this inconvenience

the spa was so peaceful and it was a pleasant surprise to have access to that

spa wonderful too

spa to relax

the spa was delightful and the staff couldn t have done enough for you

spacious room and beautifully decorated dining and leisure areas

didn t eat here or use the spa , but absolutely loved everything

the spa was excellent too

shower excellent, spa pool, gardens and sitting areas. staff superb

the spa and pool friendly and functional - no fuss breakfast lovely bed and room exceptional view and

the spa and swimming pool are lovely, and the pool is large

the hotel description was misleading as the spa facilities were in a leisure centre which you had to walk

the spa was a gym facility quite a way away and was full of a fitness class and the sauna was broken

the gym and spa which you advertise isn't on site,what a con

spa is not on site it is just use of a nearby gym (5 - 7 minutes walk

we didn't realise the spa was not on site.

service could have been better and information could have been shared about accessing the spa facilities when

we had access to the pool and spa at its sister hotel across the road, which was spotless

changing rooms and shower facilities in the spa needed extra attention

amazing the rest of the breakfast was bland, when we booked we weren t made aware there were spa facilities

a shame no longer spa facilities

the spa treatments were available at an additional cost, but they were definitely worth it- i really

lovely hotel and spa property had everything we needed to be comfortable and relaxed while in stratford

the spa facility was excellent

use of spa was

we later found out the gowns were supplied to people having a spa day so we could have just been told that not

the only negative was the spa area

the attitude of the spa attendant!

spa closed early on bank holiday

spa . staffing

excellent facilities. pool spa all included.

was so much more than expected perfectly cooked pool and spa was fabulous friendly staff beautiful location

great spa and pool area, morning breakfast was superb

spa facilities were very good

rooms were great, staff very accommodating, pool and spa area clean and not too big

location, room and facilities excellent. spa and pool clean and good. bar meal also good.