spa was fabulous as was the free champagne on check un

spa and pool

extra spa charges

pool is amazing and the food in the restaurant was amazing

hostess turned the outdoor fire pit by the bar off at 5:30 when we were enjoying our drinks with other hotel

no room service during our 4 night stay

comfort and pool whirlpool

easy walk to everything i needed. friendly staff, clean spacious room, ample parking.

stephanie at the evening bar was awesome as was the front desk

free parking

spa water has a very strong fragrance added to it

rooms facing the lake rooms with full kitchen bar bq - 4 of them for your use lobby with books, board games,

the bed is right there in the kitchen but for the price we can’t complain

pool was closed

the kitchen had everything i needed

friendly and helpful staff ------- great room with super spa tub

the spa was out of this world every one of your staff truly cares very personable

the room was clean and updated, the spa was phenomenal, and the food was amazing

a king luxury however at checkin they gave us a free upgrade and our new room had a fabulous spa

the spa was first class

i loved the spa tub in our room

as we would expect for the italian style we enjoy while there, and have huge bathrooms with large spa tubs

loved it! the hotel, staff and conference rooms were great. the spa was amazing!

photos running on screens throughout the casino floors, the rooms were like being a queen and the spa was

wish the pool is a little warmer

spa and jacuzzi not working but listed on web site

and the lobby spa water was

i found it very easy to take take a wrong turn when looking for the guest laundry

nice lobby area, nice bar very friendly, nice restaurant and didn't have to go anywhere else

as nice or nicer than some of the resort casino rooms

everything else. the spa tub was amazing

spa (hot tub) was closed the whole time but the pool was open

the spa was either dirty or the cement needs to be updated

pool there is no spa jakuz

indoor pool was cold, the spa was still out of order 6 months later from our first stay in june

liked the indoor pool n spa with a nice fireplace n bbq grill outside plus breakfast us great from 6 to 10 am

the kids enjoyed the pool, while we were glad we could get some laundry done

good wifi, nice pool and quiet

no covered parking motorcycle when rains

property is near the freeway, rooms are clean, bathrooms were well equipped, the pool was sensational, the

and spa closes early and buffet was close and left really dissatisfied i was really looking forward to

littel difficult to keep and appontment i had because it took 40 minutis to get my car from valet parking

everything you can do and fat tuesdays and the pool was nice

the putting golf balls into the water was a fun attraction and we met nice

free airport shuttle, even at 5 in the morning. easy check in and check out.

the spa on friday was open only until 9:30 and saturday until 8:30

did not come until asked at 4pm restaurant closed for event - not told no pool/spa no valet between 12midnight

sauna and spa area was an after thought and not the focus of the hotel

my early check in request was not granted

is one of the only hotels in downtown reno that is pet-friendly

free wifi

memory foam bed...loved the kitchenette ...loved the shower...nice view...very clean

gym had all the equipment you could need, always clean, neat and fully operational

just the pool closes at nine so does the spa ( with kids are not allowed in & which includes no gym for them)

pool bar was closed the entire time. pool area is not very attractive. but cleanp

newly remodel rooms were amazing. spa suite was huge and beautiful.

self check in and option for spa suite, and other options.

we only stayed 1 night so didn t have time to check out the spa or pool

room was beautiful, clean, huge spa tub not far from the bed, very comfy king bed

also, until i checked out, nobody informed me a laundry service was included in the price