very clean ,very quiet, lots of parking, great breakfast, great staff

the room was very clean and the continental breakfast was great

the breakfast. there were lots of choices and the food was hot. i also liked the hours.

better breakfast hours

no room service after hours

the hotel is very pet friendly but the staff knew nothing about local kennels or pet sitters

pet friendly room was

there is no charge listed anywhere on your information and it says pet friendly , that is not a pet friendly

the kitchen was a nice bonus. the bed was comfy. the shower was good.

very well kept,clean motel with small kitchen facilities including dishes and utensils, stove top and kitchen

family had a great time in the pool

friendly staff, hot tub, pool and restaurant facilities.

breakfast had a good variety to choose from

the hotel was at a convenient location to my competition, free parking, i felt secure in and out of the building

and they share a parking lot with the dow centre so we could walk to the theatre show we had tickets to

spa timer broken to start jets

spa bath was amazing

very good breakfast that was included. the parking lot was well light for arrival at night.

parking is limited.

the parking lot was a little icy and the lack of ceiling lights in the room.

excellent option for a pet friendly hotel

they have a laundry room for guest use

pet friendly

loved the gym and steam room

glad for a restaurant on site and able to get a work out in the gym

there was a sharp pipe sticking out the stairs into the spa so anyone could cut their feet on it and another

weak wifi signal

parking and early check in with luggage before event at roger s place was excellent!!

close to casino

great location room service was quick bed was very comfy hotel had a good clean feeling

one night kids kept use up to midnight

were expecting a pool for our kids

front desk was happy to accomodate with a late check out and advice re parking and amenities

one night kids kept use up to midnight

no bar in the hotel where you could watch sports and eat dinner. i was forced to go to the pub.

the spa and pool area are fantastic lots of amenities

nice, fancy, clean and very beautiful. spa and sauna was excellent. excellent food!!

lounge and staff were great. spa was very comfortable.

spa was nice although dated and staff was lovely

beds are cozy, coffee in the room was great, spa supplies provided in bathroom.

room with the spa tub is the best in the city for the value

hot tub/spa was good

bed was so comfortable and the spa tub was exactly what we wanted

location, spa and pool, varying hot breakfast

the kids enjoyed the pool

spa bath was nice

good clean double spa room

loved the spa tub!!! so cool! huge room and super clean. wonderful stay!

older building, very tidy, upgrade to spa suite was great!

breakfast was good, nice variety

parking with lot of space

no utensils in the room, even thoughbthey have nice kitchenette

tucked in the industrial area so less likely to have transients snooping through the parking lot looking to

we had a king room it had a sliding door to separate living/ kitchen area from the bedroom which was really

should at least have a coffee bar in the lobby until restaurant is complete

the tv was not clear it was noisy on my floor kids next room

24 hour pool/ fitness/ steam room

front desk, housekeeping and room service staff were smiley and friendly, except a few at the front desk did

there is no laundry. needs also renovation

pool was closed

the pool and the spa were awesome!

living room and kitchen with bars stools on the island

garbage can for kitchen was same size as bathroom

couldn't get room service due to restaurant being too busy.

the hotel had some good facilities like the pool and gym. the staff was amazing.

the location and pet friendly

with my hubby and 2 grandkids

gym facilities excellent for a hotel

wifi very slow esp if your room is at the 3rd flr. very weak

ordered room service, which is on the hotel description in every elevator, and dinner would be brought to

gym, spa restaurant room facilities

pool makes my kids had irritated skin and eyes.

especially after working out in the gym made it unpleasant

eating at the restaurant downstairs and have a couple drinks, but there were kids running everywhere, some wet

was bland, took a day for dishes to be removed from room service

i was disappointed the jacuzzi spa is no longer there

he was so friendly and let me have a late check out

also very helpful to have laundry there because we definitely needed it lol

i stayed with my kids one night i have to book a different hotel for the rest of the trip

decent wifi, free breakfast, free parking, friendly staff, kitchenette in room

pool under the parking garage was out of the way

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

excellent property for the price, full size gym and a nice sauna. throughly enjoyed my stay

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

the gym is great, although with the pool, is isolated in the basement.

dinner was awesome (lamb shank) and the staff in the bar were lovely

access, friendly staff, room service available late, very clean

great food and room service staff very professional and helpful

we had dinner at the bar

halo bar and bistro was at times quite loud with music - but were served in the quiet library if we