hotel is beautiful and clean, the spa facilities are great and the food was wonderful

was great spa was awesome could not help enough top marks

spa included in the price

lovely clean and spacious room. excellent spa and leisure facilities

swimming pool, all spa facilities were working and clean

spa fabulous and clean and staff very helpfull

room clean, beds really comfy. nice shower. the swimming pool and spa were great.

i had a massage at the spa and it was very good, and the lady who provided it was really lovely too

the hotel and spa staff were amazing and very professional

a great place to stay after our trip to cardiff. excellent spa facilities and breakfast .

duty manager failing to email the spa details prior to the visit.

spa facilities good and enjoyed use of the pool

is well used by locals and clubs, so not a relaxing spa as such, but good to have a swimming facility in a hotel

size rooms, loved the spa and restaurant, staff were lovely

hotel describes a use of a sauna, but it's not part of the spa area, it's located in each of the changing rooms

loved the spa jaccuzi and steam room

spa facilities fantastic

friendly staff, clean room, great spa facilities.

the pool and spa were great after a long drive

hotel was so modern, spa facilities were wonderful

the spa was lovely and the staff were very friendly no

the spa was brilliant and the room was so comfy and luxurious. it was a splendid stay.

had a complaint about the spa which was immediately looked into and i was provided with a refund, great

rooms were excellent 5* staff were friendly, spa facilities were very cosy in the old bank vault area of this

spa facilities were excellent

the steam room in the spa area was not working very well

we didn't book a longer stay or make use of the spa / gym facilities.

spa was closed during our stay rendering all the facilities unusable like the gym and sauna etc

the gym and spa were great but the underside of the steam room benches was a bit grubby.

good gym

spa facilities, over the three days we stayed no one would answer the phone so i had to come down

first room had a slightly sulphurous smell as built another a natural spa but they gave us a better

a shame there was no spa facilities but not much they could do to improve on this

have been cool if there was a pool or spa too

location front row seat at the restaurant or outdoor bar to a spectacular view of the avon gorge bridge

spa hotel offers an exceptional retreat where culinary excellence, spacious and comfortable spa

staff, calm surroundings, excellent facial and spa facilities

location, spa facilities - everything was just incredible

spa is amazing and so are the treatments

brasserie by the spa could be warmer (decor and temperature)

the reception staff were amazing , the spa facility s are really good as well.

spa was excellent, well equipped with lovely staff and not too busy

the rooms are spacious, clean and well equipped

location but near chepstow town itself easy access from motorway clean tidy nice food nice spa

loved the buffet breakfast and the spa facilities. very friendly and helpful staff at reception.

there is no spa or swimming pool at the hotel

a spa would be good, and the gym is a little small, but perfectly functional

spa facilities would have been nice.

a spa would have been the icing on the cake.

if it had a spa it would be perfect! a long walk into town.

beautiful grounds and house. the spa facilities are beautiful.

the spa is incredible and it was so relaxing to enjoy the various treatments i booked (my advice is

beautiful room stunning hotel lovely spa very friendly staff

lovely room, attentive staff and great spa facilities

enjoyed the spa and dinner was amazing