perfect location right on banff ave - nice spa facilities after a long day of travel

spa was clean and nice

little space to store belongings or suitcases

we had a fireplace and spa in our room which we loved

we loved the hot tub / mini swimming pool which was a great plus

small appliances, smooth check in and check out, on site parking, friendly staff, great pool and spa facilities

defenetly the aquatics ara fantadtic spa stile with all tempetratures of water and wine choices

the rooms are spacious and the beds are comfortable

their spa was absolutely gorgeous, got a real wellness experience there (sauna, steam room, cold plunge,

spa and pool area were fantastic. rooms were nice, beds comfortable.

spa was great

our room was huge, we certainly had enough space although the bathroom was a bit on the small side

noisy air con. spa availability times rather restrictive.

spa and coin laundry available on property

the spa and sauna although not huge a

it s a lovely hotel. well maintained with a lovely spa pool

the room was amazing and the spa was wonderful

good condition and location. spa is also nice.

the hot tub, rooms, breakfast and location, everything amazing

my senior dog was very happy as a couple of staff kneeled down next to her to pet and talk to her

the whirlpool and spa was out favourite

the spa after a day on the slopes was a god send

the spa facilities and the service was excellent. the bed was very comfortable.

beautiful, quiet motel. meals were excellent, enjoyed the heated spa pool.

not great room service variable and poor at times (eg dirty towels left in rooms

love the setup and of course the spa cave!

they have a nice dry spa and a weight rooms and places to store your skis and free parking and a restaurant on

room was clean and comfortable. the grotto spa was fantastic after long days hiking.

close to downtown. breakfast included. unique hot pool

there was no fridge in the room. barely any wifi signal in the hot tub area

welcome room exceeded our expectations huge room and lots of space pool deck and spa is on the smaller side but

like the spa and hot tub were amazing

rooms, the lobby, staff and spa /hot tub facilities were all perfection

the spa is a wonderful experience and

the roof top spa pools two of them withe the indoor pool as well had such great views

spa wasn't open

love that there was a spa but we didn't have time to enjoy it

there is also a spa for hotel guests to use

spa area was crowded and they ran out of towels.

the spa room was a little small and dated for the size and quantity of the hotel.

the spa facilities were incredible, we loved the steam room and relaxing pool area

great location nice spa good breakfast and easy parking.

spa room was very nice - sauna, steam room, hot tub

spa and sauna available

is friendly, their location is very convenient to explore the banff national park, their indoor spa is relaxing

the rooms were noisy and the spa wasn t as expected.

the spa was a welcome end to a day of skiing

the spa area was weak

spa pool and hot tube were down for

no pool of hot tub and no microwave in the room

the pool and spa were a real bonus after hiking

pool and spa facilities are more basic, not necessarily comparable with european wellness hotels in austria

had a spa with a small swimming pool and a good selection for continental breakfast

location (around 15 mins to the main downtown area), very friendly staff, rooms are spacious and well equipped

great location and parking for accessibility. spa is under renovation.

the room- it was very affordable for the king spa room

the large comfortable bed, the spa tub, the staff, the fridge, the parking garage.

pool and spa fantastic

of the rooms i stayed in (a night in a deluxe spa bath suite and the rest of my vacation in a premier king room

good price considering we got a deluxe king room with a spa tub

we also loved the nordic spa and making s'mores in the courtyard

right in town, very clean and friendly staff. spa outdoor is a plus.

easy check in and out, location is very accessible would really love to come back to try the spa and hot tubs

the spa area with 2 hot tubs and cold plunge

there were too many staff members constantly going in and out of the elevators with large laundry

are big, staff gave us a bottle of champagne and a card for our honeymoon, spa facilities included, on site gift

the lodge was beautiful and the rooms very spacious, comfortable and clean

the pool and spa were great for the cold days

room was large and the spa in the room was a great addition

biggest spa bath ever

the spa area is in urgent need of updating

spa and sauna looked good, though we didn t have time to use it

the hot pool was my favorite and also they have a bar in the hotel to enjoy at night

wifi wasn't very stable

very geared toward the traveller who appreciates a nice lobby bar and social setting

very good to be able to use the spa facilities in the hotel next door for free

great to get access to the spa room at their sister hotel

was able to use spa facilities at sister banff park lodge which was added surprise

lovely spa & pool area

lovely view comfortable beds good size room small balcony the spa facilities in sister hotel

beds great location history photos wood work spa pool

we didn't end up using the jets on the spa as it was super loud n we were worried about getting in trouble from

location size of room spa bath friendly staff

spa tub was a

our room was spacious & comfortable & loved the spa bath

spa area was a little tired and the social area didn t feel very social

the spa pools

still a few renovations going on. one spa looked like it needed a clean.

hotel felt like a spa

spa on the roof

spa facilities were amazing

they do have an indoor spa and hot tub but nothing compares to an outdoor hottub in the mountains

great room and gorgeous mountain view, lovely spa facilities and very friendly staff.

location, rooms and hot spa were all exceptional

hotel with sizeable rooms - great cafe/bar area (happy hour was excellent value for money) - spa area was lovely

we really enjoyed the outdoor spa and the real wooden fireplace in the room

comfortable spacious clean with lively fireplace and balcony

restaurant and spa were great. staff were friendly.

quiet location out of town- really great spa and restaurant

ud83dudc4c spa hot tube outdoor is top

sauna / spa area is a bad joke

room had a steam jet in shower and spa jets in bath, the room was spacious, clean and comfortable

fireplace was legit

enjoyed the little pool and sauna

free parking outside room

the staff were super helpful and one gentleman showed us around the waterpark/pool/spa facilities our first

great for kids, the outdoor spa was great.

very quiet and comfortable. loved having an open fire. the spa and pools are s lovely option.

indoor spa and slides. wood fireplace. comfortable room. free bus passes.

room was cozy and the water park was awesome for the kids

beautiful place! so cosy and kind people. spa and pool was amazing

the outdoor spa was

the outdoor spa has the fantastic mountain view.

full facilities with spa and pool

the spa has a nice view

the spa massage was okay but the facial was absolutely superb

the costumer service, the room, staff in the spa was amazing very friendly

lovely building. the spa was great. great food. staff were friendly and helpful.

pool areas and spa were fantastic and totally worth the price

the spa was amazing

spa center has to be renewed. breakfast a bit expensive.

loved the free spa and pool

the pool and spa plays the little appartement we were in was very cosy.

the spa is very good too

and layout of living room and kitchen was rustic in keeping with the area

the spa is also very good

spa was nice and relaxing

the spa has many options and the aroma full body massage was excellent

spa facilities were very good

lovey hotel. great pool & spa area. the beds were so comfortable. we hope to return someday.

the aquatic area was first rate with a large pool and spa with the facility

rooms were clean , spacious and spa tub was really good

the pool was amazing and the hot spa as well

only that they were not permitted in certain areas such as the spa and pool

close proximity to banff and the waterslide / spa was great after a long day of hiking

kitchen , fireplace , lobby ,

for instance the laundry machines were both out of service at a time when i needed them most (after a 3 day

it also had a large enough parking lot for our pick up truck

was lovely, staff were friendly, great location, free parking, laundry facilities and they even had a cheese

the tv had netflix so we could watch whatever we wanted and there was free wifi

outdoor hottub which was great to relax in esepcially in when cold outside, great feeling almost spa like

to downtown and the facilities were great with a small indoor swimming pool and an outdoor spa pool

coin laundry access was appreciated

hate how the bar and restaurant don t fell to be part of the hotel

i like location, pool,

also wished i tried the spa area

spa door needs attention

the property was spa ious enough and i loved that my group were all able to have separate beds

there is a separate spa and sauna which were great

no assigned parking and very narrow spaces.

spa tub wasn't as big as we would have hoped

more of a couples oriented location with a spa like atmosphere

would have given a 5 for cleanliness, but the spa tub in the bathroom, was gross around the jets

provided flip/flops, but it would be more appropriate to provide new spa slippers to guests

very cozy , clean and spacious

love the spa infused toiletries to refresh us from our long day trip at banff.

info concerning breakfast (it's a more limited offer, although it was good enough to me), and the spa (it's a

it's also a shame there are no laundry facilities

parking tiny place

fireplace didn t light up

it was fantastic to have space after travelling for so long

comfortable beds and super amazing spa showers

apartment was well equipped, spacious and very comfortable

spa room

the gym had very little equipment and some were broken.

was a good hotel, had a pool and spa

the pool and spa are well-set up and worth a try

spa and pool was dirty as was the pool changing rooms

pool spa and gym great to have access to

hotel location very convenient. pool and spa available. room was clean and well equipped.

there is inside parking and a great spa onsite

spa services were great with exceptional customer service and professionalism

they have a spa on site and i was able to get my self in for an awesome massage

onsite cinema, spa and gym were also really great

the spa on site was just fantastic

it was spacious and the bed was incredibly comfy

there is a spa on site which is not affiliated with the resort but, you can do a day drop in and enjoy the

quiet, clean, and the optional spa drop in was fantastic option

pool and spa area were small crowded loud and chaotic

the location is great, and we love that the suites have full kitchens so we can choose to eat in if we prefer

swimming pool and spa area good

pool and spa not available but guest services called prior to our arrival and let us know we could cancel

we enjoyed using the gym, pool and spa in between activities and day trips

i enjoyed the extra spa touches such as the oversized tub with bath salts and the robe and slippers provided

after a long day of hiking we would loved some pool and spa time