its connected to the water park

with the staff as it seems they don t have much experience with people who aren t fluent in spanish

the strategic locations of the various pools, the steaming hot water, the indoor pool beautiful

pools very hot and warm, excellent to enjoy family at facility and barbecue, pools very clean and

good breakfast. nice woodsy location, spring water plenty warm! staff were nice.

not a spa like environment at all

the azufres spa also looked like it was dirty swamp water, i saw some kids cleaning the sides of the spa but

beautyfull setting, great spa experience and excellent massages!

the spa water was luke warm at best, and it was a very cold that night.

have like 6 dogs and they kept going in n out of dinning area and the worst part into the kitchen where they

free parking ok

events because if there is a 20 persons event in the restaurant then the other guests must take breakfast in

breakfast was a great selection and super delicious. front desk staff were friendly.

no breakfast - nice cafe closeby

parking, but the great staff gave us a spot.

breakfast was not that good

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

room , no amenities for the price , bar staff was rude , service awful

wifi was poor, water pressure very low in shower, otherwise ok.

the service all around from front desk to room service to the restaurant needs to be improved

wifi service is poor in the rooms but fine in the halls and downstairs in the lobby

the wifi could be better in the rooms. it works ok in the hallways and downstairs lobby.

different wifi networks depending on where you were, restaurant, room etc.

we have two kids and they couldn't sleep well because of that

only issue was hat the wifi did not work in my room, the guys on the front desk were very supportive and kept

spotty wifi if at all active

from front desk to kitchen to spa services, best vacation ever

the staff selected the room with the fireplace

secure parking on site

small parking lot, use valet parking

the older gentleman that helped with bags & parking and cleaning staff were very friendly

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one

gave the kids bracelets

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand

wifi was a bit sketchy the first night, it was still fast for the most part but it seemed like many

hot water, the beds are very comfortable, the tv screen is huge and free netflix is provided, the wifi is

same menu for breakfast every day.

the continental breakfast was exquisite and not what you would expect

everything except service for breakfast.

i had breakfast there the they didn t have a menu to look into

we really enjoyed the breakfast and the location

spa service incredible

next to the hotel, breakfast buffet not included and loud music in the swimming pool area

room service was prompt and well-served each time, and every staff member was extremely gracious

the first day the pool was a little chilly but i believe they warmed it up after.

and a pricelist for the laundry service too

the pool at the facility was not available

kids got ate up by bugs in

the lady who did the laundry was prompt and patient, very nice

we were able to pay for late check out

secure parking

hotel, comfy bed, amazing view, clean gym, we would have loved a massage but they didnt have space at the spa

el hotel como spa pero el horario es unicamente de 9 am a 1:00 pm

it s a sprawling complex, prettily designed with pool area and gym

a beautiful pool with tables and sunbathing chairs, as well as a restaurant and full bar

the facilities are amazing: the gardens are lovely, the pool is comfortably sized and moderately heated while