the pool was private and was never crowed in fact we had it to ourselves

the location, great staff, very good breakfast, useful kitchen, comfy bed

the wifi was slow but it was there

i go to online college so i was unable to complete some work but the wifi is my only

breakfast was included from the wonderful restaurant the argentinian grill

location. very friendly staff. pool was amazing, bar seats in the pool.

a couple of alternate options for breakfast to accommodate people with food allergies (celiac) and vegetarian

the breakfast was terrific, even for vegetarians!

breakfast was not good for kids, breakfast was not enough

we did have a plumbing issue in the kitchen with hugo, but they resolved it very quickly as soon as we noticed

fraudulently charged my credit card after my departure, claiming i had stolen a beach bag and laundry bag from

the pool is also a great way to spend the day near the beach without getting bitten by those damn sand

at the restaurant was really good and you can order full menu and wine by the bottle for your room service

the staff, the room, food, the pool area, the views

lovely pool and beach

there was an onsite restaurant, pool and lots of outdoor space to relax.

the service, the architecture, trees around, the breakfast was included and very good food

room with view was beautiful the bed comfortable, wifi service good in that room and housekeeping service was

did not have a beach front and the pool was too small.

music blastic at the beach club, loud music and workers from the restaurant insanely loud, room service which

they cleaned up the dust on our verandah daily, and celeste offered us complimentary spa treatments in compensation

spa staff gossip a lot about their customers in spanish, and we could understand

pool was being retiled, but owner, celeste, graciously gave guest $200 discount on spa package, and the most

services on premise - airport transfers, breakfast, spa and close to all the things you can do in west bay beach

stayed in two) were well appointed, spacious, clean and comfortable; plenty of hot water; owner and staff were

with a private area with lounge chairs and umbrellas, as well as a more secluded area by the pool

nice bar by the beach s security

menu was limited due to new kitchen still under construction

restaurant and bar were great

i liked the location of the bar and the smallness of the resort

the breakfast buffet was great

the breakfast buffet at the beach restaurant in the mornings was unbelievable, the setting was stunning

the grounds and pool were always clean

no room service and reception wasn't helpful when i asked them about other local delivery options

the bar was lively at night, and the crowd was really great

stay at infinity bay spa and beach resort was nothing short of amazing

spa was supposed to be open sunday 10am-6pm i was told, but they never picked up the phone

the beach has shrunk all over west bay but still ample space for guests to lie comfortably in their beach chairs

the pool need more cleaning

the kids are completely obvious to the posted rules

friendly and helpful staff , they make feel like family, the spa is a must do, i loved it

of kimpton - grand roatan resort and spa my stay at the kimpton - grand roatan resort and spa far exceeded our

location to snorkeling spa was incredible.

hotel and spa is beautiful

spa attendant is not qualified

the wifi was quite spotty

upon arrival i was able to have an early check in which made all the difference

our rooms were ready and we were so happy with the set up, the ac worked wonderfully and the wifi and tv were

loud dogs barking early in the morning and wifi so-so in the rooms but that's all.

parking could be a little better as not many spaces

view was awesome - quite -excellent breakfast-clean and new

very few useful pots and utensils for the kitchenette

breakfast was great, with good coffee and food

the breakfast was excellent, but only one staff member was waiting on tables and making the breakfast

wifi sucks! also there is no amenity. no shampoo. only one bar of soap.

the parking was a bit too far but it was ok and safe where we had to park

wifi takes some time to connect sometimes

wifi was very very weak, would disconnect often and i can only get it by the door

the wifi wasn't great but otherwise i don't have anything negative to say!

music noise from the local bar generally ended 9-10

the wifi was fast and i had no problem streaming and working remotely

wifi is fast (80 mbps) for remote work, though there is no good desk setup (the bar is kind of a

parking lot was hard to find

our comfort studio was spacious, clean, tastefully decorated, and had a well equipped kitchen

location and kitchen with everything you need to cook and make coffee in the morning

spa is next door to property

salt water pool

only thing i d recommend because this place is wonderful is modifying the breakfast schedule

sweet family, they were super hospitable, we tomd them we are vegans and got a very good vegan breakfast every

manager dania is so welcoming and helped me get a huge water container to the room, as well as do laundry while

restaurant, beautiful clean pool area overlooking ocean, charming newly renovated room, delicious spa massages

wifi only worked in one particular area and where not well

i didn t particularly care for the breakfast but it was prompt and the people were very nice

breakfast was great

lovely place that is locally owned and managed at a reasonable price with breakfast

pool was not all that clean

was in walking distance from rooms , the beach grill has good breakfast and dinner waitstaff was on top of

the kitchen team was super accommodating with my son's food allergies

they have a great bar and restaurant on site

the kitchenette in our room was smallish on counterspace but absolutely well equipped for our needs

the waiters, the dive shop, dive leaders, boat captains, the front desk, kitchen staff, bar tenders, taxi boat

variety in the menu, more activities into the night and an all inclusive package that includes bar service and

the waiters, the dive shop, dive leaders, boat captains, the front desk, kitchen staff, bar tenders, taxi boat

we had an issue with the wifi and it took ages before we managed to get hold of the manager

our room was a gorgeous and spacious private cottage, with one bedroom for our adult kids and the other for

common kitchen could have been cleaner and better equipped

the ac worked well and the wifi was strong

our room was a gorgeous and spacious private cottage, with one bedroom for our adult kids and the other for

the hotel i had major issues wt wifi and the guy at the front desk wasnt much help

the wifi was poor except in one area

the morning breakfast at facility, the restaurant environment.

the room was ok but didn't get wifi in the room. beach was nice.

-no electric outlets in bed area -the included breakfast too poor -one of the security guard very aloof/ not

i loved; the quiet and seclusion, really good restaurant, very attentive staff, pretty pool, beautiful view,

cooked dinner a couple days and the kitchen was well outfitted for this

very attentive staff, pretty pool, beautiful view, plenty of space, comfy bed, nice equipped kitchen, cool open

so beautiful and peaceful . very well equipped kitchen.

our private bungalow was super cozy and had full kitchen amenities which we took full advantage of to save some

was well kept, pools with waterfalls were very nice, spa onsite, 2 restaurants, staff was very helpful and i

the rooms are no as comfortable as i thought. and the staff at the spa is not so polite.

very nice u can doo everything there they have spa small gym food from 7-10pm an nice pools

beautiful pools,spa staff excellent. views from everywhere beautiful

the restaurant herby's, pool was good

the dock and the pool are a great place to watch the sunset

great staff and awesome golf

place for relax elegant clean and excellent service room and location more beautiful i think pool very clean

amazing landscaping and stunning swimming pool and beach area

at the pool bar could have been quicker (both for drinks and lunch)

swimming pool is nice and good located

fresh warm donuts at breakfast are to die for

also the wifi doesn t work in a lot of the bunglows, so if you don t want to be unplugged this is not