worn, damaged furniture at pool

window is not very nice, although i could see the pool, but the surroundings were not pleasant parking was very

horrible wifi.

the wifi worked and was stable

pool could stay open all night

the hotel pool gives you the impression that there is a spa and then the pool

cabinet fell off their rails onto the floor and we struggled to safely enter the ridiculous spa tub with moldy

i love the location, the cleanliness, just an amazing place and the pool and massages in the spa

wifi a bit sketchy in the bedroom but apart from that, everything was perfect

i also got to make use of their on site gym which has all the basic weights and machines you

very good when staying in port of veracruz. nice outdoor pool, good rooms

jacuzzi near pool has no been worki the three times i've stayed here

excellent helpful staff, good location, parking place.

huge secure parking

the rooms were clean and the gym and pool was good.

the spa was great too, very relaxing

it has super nice staff and lots of things to do. the spa is the best part of the hotel

no info on spa location, pool or restaurant shcedule or parking info

food from restaurant was more than delicious and the spa is worthy.

the spa staff was excellent

wifi was bad

they have a mandatory use of valet parking if you wanna use the

the pool site could improve, no towels or anyone in charge. same with the gym.

we weren't able to negotiate the grade of the parking ramp, but they were gracious enough to allow us to park

pool was awesome! service was excellent. food was good. room was clean.

location and pool. parking

it was a great location at the sea. nice warm swimming pool.

room, bed, balcony and ocean views and pool all great. staff friendly and helpful.

service at the bar inside the hotel is really bad

the bar offerings were limited

the spa was wonderful as

no chairs for the beach, no handrails going down stair for the beach very unsafe for kids and seniors

beach can be accessed from the hotel pool grounds

hotel has an incredible location, parking, swimming pool, private beach, ocean view, nice wi-fi, food and staff

valet parking staff very good and friendly