i paid extra for a courtyard room with a fireplace but the fireplace didn t work

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we

slow breakfast because no buffet

breakfast - we received a credit of 30 cad for 2 people to the cafe below the hotel

the gym was a bonus

service, clean room, excellent room service and jw spa staff

best location and a lovely spa as well

really enjoyed the spa facilities and outdoor jacuzzi

needs a pool

the price charged for the room and the hotel proposal and level, breakfast shouldn't be optional

great spa just not open sooner or later

the spa treatments are pricey but good

the hotel itself (building & room) to the service to the cleanliness to the food to the spa to the location

spa facilities were nice

would divide access to casino as this common entrance is violating the hotel's clients privact and messing up

i loved the location, parking, staff, spa and decor of the hotel

we also asked for late check out and it wasn t a problem

many facilities not available (pool, gym) as works continue

the bar was closed, but the bartender was gracious enough to sell us 3 beers

pool was great for older kids, there is not a real

the staff were wonderful and especially restaurant, reception and spa staff were welcome and very

bed is so comfortable and the spa is

spa is quite modest, although very pleasant - it was great to be able to get a booking at the last

the whole spa experience was amazing! definetly, would go again!

looked at spa prices and breakfast prices and decided to go else where

bed was so comfy, my lady and i stayed in a room with the 4 piece spa style bathroom with heated floors and my

large luxury feel to the room and amazing spa with great massage treatment and pool

the spa was exceptional

i have been assisted at every stage of my visit starting with my check in, spa access, concierge service

the rooms are clean and the bathroom spa like

pool and spa were a bit tired. need inside solution.

used the chi spa as well during our stay which was unreal

views, spa and pool

rooms and absolutely incredible attentive service at reception spa and restaurant and

staff were extremely helpful, and we were able to use the spa facilities after checkout to freshen up for our

we did the couples massage at the xylia spa in the hotel and have never felt more pampered

spa bathtub next to the window was an amazing feature as well as the spacious shower

spa bath

too bad it still under construction and the spa was not done yet.

loved the amazing city views and also the spa bath

not a negative but shame spa was being renovated as i would have liked to visit this

no spa despite claim. small room and relatively expensive. no other facilities

spa service/menu really, just an on call massage option you can book in advance

yoga mat, umbrella, coffee maker etc available in the room quite impressive gym, spa is quite basic but ir

i would also mention that there is no mention of the spa on the website and having to go back and forth with

the pool & spa looked great but filled with kids the couple of times i went to swim.

spa water is way too hot, pool water is a bit cold for the wether in april

loved my room that was so close to the pool, spa area, hot tub, and had a walkout terrace

would have been great to have a day spa on site

love to have a spa at this location for treatments, but it wasn't too far to walk down the street to fairmont

pool and spa were closed.

the spa on sight

the ladies in the spa do a fantastic massage

the new japanese spa was also excellent - best massage i've had

got an early check in when we arrived as we had arrived early on the red eye from maui so we re really

and restaurant was super and staff were amazing ud83dudc4dud83dudc4f highly recommend the spa great

very clean comfortable bed beautiful spa like bathroom friendly staff

my favourite part was the pool and the spa

ofuro room is exceptional, the view is beyond beautiful and the spa tub is worth every penny

spa was excellent

spa services

the spa was great and the buffet very good

although no affiliated, on site spa was excellent

the bathing products is from utopia spa which has very relaxing scent

rooms were spacious and comfortable

the spa the bikes the pool the h2 restaurant

food pool spa :)

really great staff,beautiful views,spa was amazing.

could do with an update to the pool area to include a better jacuzzi, and spa type area.

i hope to use the spa and gym next time but utilised the pool

spacious room

i splurged at gorgeous gordon ramsey steak and at the spa for a mani-pedi, really felt top notch

there s a cool water slide, nice and clean fitness center, spa and work a night market that is walking distance

spa treatments are wonderful

the hotel/resort was great, the casino was very nice, and the food at tramonto was delicious

had a massage at the spa which was really nice

bed and bed linen are amazing, great toiletries, awesome health spa and the lounge restaurant is to die for

they gave me early check-in and i enjoyed the fitness/spa amenities

ran out of time to visit the gym or the spa which we hope we can do another time

the indoor pool is great for kids