the pool was quite cold

parking was free, on the street right outside, very safe

the breakfast the pool the staff the secure parking private room

they were very accommodating of my early check in and late check out too, perfect stay

they were very accommodating of my early check in and late check out too, perfect stay

there is no parking space for more than one car, and until after 9 pm

staff very friendly and helpful (called me taxis) (but no english), excellent wifi (i was able to stream movies

wifi could be stronger.

proximity to the airport. gym. staff were helpful.

not ample parking space available and very small room as well. ok place to stay.

appreciated the free parking

good for one night by the airport. free secure parking. clean.

wifi doesn t work from my room

we booked the hotel to spend a nice weekend relaxing in a spa by the pool

although i didn t have time to use the benefits of staying at the spa i am sure to make time of it for my

party in the pool - not typically a problem but this was supposed to be a relaxing weekend in a spa and we were

is a really magical spot with beautiful views and gardens, a spa for massages , lovely couple that owns it who

the pool was very pleasant, the room was comfortable & quiet and the sunrise was stunning

very quiet, beds were very comfortable and they have a nice office area to work in with excellent wifi

we were told we only got one cup of coffee at breakfast, and one piece of toast, other strange things that

clean boutique hotel with nice architecture, great wifi, functioning ac

there is a library with good wifi for working and reading

breakfast was a really nice touch

i liked that it was within walking distance to the zocalo, and the breakfast was amazing.

the free breakfast is delicious and the breakfast staff are very friendly

the staff was very friendly and the breakfast was made to order and delicious

great breakfast staff

the entire staff from the doorman to office personnel to the waitress and kitchen staff were incredibly nice

i paid with my card in the end and ended up getting charged twice because their wifi signal at the reception

the wifi worked well, and the room amenities were good

very helpful staff. convenient location. safe. good wifi and good air conditioning.

the wifi was really slow but we were there for vacation and not really to work so it wasn't a big

wifi, hair in bathroom, bad water pressure (maybe due to oaxaca water shortage), there is a window

location, super helpful staff, they help us book an spa experience with a private mezcal tour

the bedrooms are excellent and the beds comfortable. prime location and free parking.

location, well kept property, staff was nice but not overly friendly, perhaps a language barrier, it was nice

last day wifi went out

of breakfast included - maybe too basic - maybe should plan valet service as there is no parking

great location. wonderful staff and spa came in handy.

i loved that they had an on-site spa as well

the spa at the hotel is also worth a trip

there were also a lot of free gifts and a spa onsite which was a pleasant surprise

i really liked the spa on site

spa isn't a spa

building, space and style was fabulous - we loved this

enjoyed the massage, although the spa was a bit hidden as it's not on the website

(the kids loved it)

we enjoyed the welcome drink, pool and my kids loved the candy jar at the

the breakfast and dinner was delicious and the use of the library and terrace for drinks each night was

breakfast was excellent

was a bit loud one evening when some kids were running around

breakfast is memorable, with delicious juices, bread, hot chocolate, and several classic mexican

laundry service: same day service promised by 5 pm, didn't arrive until 5 pm the next day

wifi didn t work in room; only in lobby area

breakfast hours not posted; started at 8am (late for saturday tours)

breakfast not much more than thinly sliced fruit

breakfast is okay but it's just a choice between fruit/yoghurt or tamale- could be better with more

the breakfast is adequate and fresh

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

breakfast!

spa wasn't hot. gym was minimal

spa not included

tastefully furnished room, friendly and helpful staff, very clean and modern building; excellent spa and we

the service is excellent. the spa facilities and treatments are 100% recommended.

the facility has a luxury spa and gym, as well

laundry service available, dropped off 5kg and returned cleaned and folded the following day

the first evening and without issues we were relocated to another room) - nice rooftop to have breakfast in the

wifi can be weak in the rooms

good centralized location and friendly staff. the breakfast included was very good.

we really appreciated the rooftop terrace and the included breakfast

the staff were absolutely lovely and the breakfast was very nice.

each room had its own router and excellent wifi

breakfast was great and was served by very friendly stuff

wifi was spotty.

great hotel with a bed and breakfast feel