giovanni the owner assisted us in booking tours, spa etc

we had breakfast every morning by the pool and hearing the birds sing

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

my kids enjoyed the pool and the excellent wifi

they also make beautiful costa rican meals- breakfast and lunch is on the patio and you can hear the cacophony

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

no kids menu

no kids menu

the restaurant had amazing breakfast, many options, and was always a treat to enter into

nice swimming pool but the bar wasn't always staffed

rooms were quite big, good parking place, very clean, kitchen equipped, good a/c, wifi also

room was huge with good ac, private and secure parking behind a gate

the property itself is beautiful the pool was great, and the garden is lush and peaceful, making it a

staff (leo and elba were fantastic) very convenient and well equipped kitchen superb wifi

good laundry service too

spa and rooms

our bed was super creaky but after we mentioned it to staff, they offered a free spa session (it was great)

pool and spa areas were great!

nothing! could have more reference to spa facilities on website.

the staff is wonderful, breakfast was delicious and the spa is wonderful.

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

menu at the restaurant felt a bit overpriced for what it was but the food was nice and the breakfast was excellent

was very poor, breakfasts as well as all other options in menu

the food was excellent, including breakfast which was included with our stay

the garden and pool were nice to sit and rest and spot some wildlife

wifi was only available at the reception

small issue is that wifi doesn't reach the bedrooms but wasn't really a problem for us since we only stayed one

there were times the wifi was not working.

the food is amazing, both breakfast and lunch (we didn t try the dinner but i m sure it would be super good

free parking is a big plus

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

safe and secure parking

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

last meters from the main road to the parking are unpaved but i had no problem in my sedan type

the rooms are big and modern, the wifi was superb and the bathroom is something else

another thoughtful amenity was the covered parking

entry gate for the parking was a concern but the staff was ready on the spot to help with the code

the covered parking was convenient, especially in the rain

comfy bed, hot showers strong wifi, clean and spacious shared kitchen area

welcome, kitchen facilities very handy, good breakfast in the garden, away from the town

good rooms and kitchen with everything necessary

-delicious breakfast -really nice and helpful staff -ac in the room -swimming pool -parking lot

hotel its amazing, super friendly and always ready to help with good tips ( i already miss theirs kids)

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

wifi worked perfectly and there was a safe for my belongings

also there is a picture of a kitchen on booking

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

frumpy furniture, kitchen in room cannot be used, noise from street

the kitchen was like a dungeon. bedroom had a musty smell

great location, good breakfast and the staff was very nice

breakfast was included with multiple options

nice roof top bar. parking available in a lot nearby. breakfast was ok.

was a bunch of kids yelling and making noice during the night but everything else was pretty good

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

located, good price value, quick wifi and very helpful staff (andrea is amazingly friendly and helped us pick

the pool is perfect to cool down after a hot exhausting hike

limited parking available

breakfast was a great filler for the day ahead

they have a board outside the reception area with their recommendations in the area as well as laundry service

the wifi was the best we d had in costa rica

daily room service

breakfast is at another location 100m down the street and was wonderful

parking spaces are somewhat limited but the staff allowed me to park my vehicle within the internal

no spa or heated pool

really helpful and patient with booking tours, answering our questions, and the kitchen kindly gave us breakfast

pool, right in the jungle, massive rooms, excellent views of volcano, chilled, laid back vibes,

they were very accommodating with early check in

parking is unmarked and limited

good wifi and big

delicious custom cooked breakfast served on a lovely patio

it includes a high quality breakfast

the pool was small, there was no amenities, the price of the room is over the top for what it offers

he was extremely pleasant and conversed with us over our wonderful breakfast

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

my wife used the spa and she loved it

oh and the staff at the spa magic hands

the spa hot tub in this room was incredible! very clean very polite staff

very good spa service and better priced than other places in the area

wifi was not available in the room, only outside

laundry services were quick and efficient with shirts nicely folded

great location, great breakfast, great staff

parking was fine

the breakfast was very good with so many options, fast wifi and great service

parking is limited, so make sure to mention if you come by car

the toiletries were spa type rather than regular hotel stuff

breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks

breakfast was amazing

it has a pool and loungers for rest periods

the breakfast was delicious

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

i loved it, great view, super comfortable rooms, very clean, nice jacuzzi and pool.

the pool was great and the kids loved it there's also a

property is gated and free parking is available

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

they had heated pools/spa which was nice

bills itself as a thermal spa hotel

breakfast was delicious and we could do artisan craft shopping and book all our tours in the same

helpful organizing tours that leave from the hotel, on site restaurant was very good, on site bar drinks were

the pool and jacuzzi is great, there is a bar right there to get a drink

we enjoyed the pools with the bar and massage

the location is great, convenient to the waterfall, the water park and many restaurants

breakfast was cooked to order

hot springs , breakfast

rustic and pretty with parking at the door

the many spa pools and even the slides were incredible

great spa complex and beautiful breakfast menu

spa was exceptional

breakfast was awesome spa was great

spa was amazing, the hot springs were amazing

which include 8 hot spring pools, a restaurant, cafe overlooking the arenal volcano and the spa treatment

we did not use spa but i bet it is wonderful

you only need about an hour to book any spa service, which i found very convenient, as needed a massage after

the spa facility was amazing due to ana molina's amazing experience and dedication

the staff always went above and beyond and the spa was a dream

had to share as this place was so relaxing and the amenities are beautiful from the thermal water spa to the

the pool and spa area is fantastic

she also gave us complimentary spa treatments which were fantastic

the pool area and the spa and the location

spa itself, whilst i imagine would have been really nice, was limited in terms of number of

the thermal pools, restaurant and the spa were all excellent

great staff, lodging, hot springs and spa

the spa is beautiful and tranquil

breakfast options were good, staff were friendly, room was well equipped, clean and spacious

the rooms are individual cabins and are quite spacious

spacious room with view of arenal volcano

a foot stool would be nice to get into the hot tub/shower in the spa rooms

room with volcano view, massage in spa embedded in jungle landscaping.

the spa was absolutely amazing and all the employees were cheerful and kind

spa treatments were a bit too expensive

the spa services are highly recommended and the food was amazing too

the spa was the perfect place to relax after a day of exploring the volcano and nearby rainforests

excellent spa facilities

the room and then one night in the tent) good activities schedule with possibility to do yoga and spa treatments

the mountain view s were spectacular and the spa was amazing as

the spa is amazing and luxurious

yoga in the spa area was more than enjoyable

the spa pools were wonderful to come home to soak in and not crowded

spa experience is nice, but i thought the hot springs experience at tapacon was a more natural

water pools are very nice with bar and food service inside the pool they fullfilled all our special

spa is amazing

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

the spa looked like it was once vibrant

restaurant was just ok, spa service prices were more than double of prices of the resort next door we stayed in

the advertised as a spa but there was only one person to work it so couples selection weren't possible (and it

the spa was good too but seemed more focused on spreading rose petals than giving the highest quality

the spa treatment with liseth was very good, she is very experienced and professional

spa was fantastic and all staff was super attentive

the spa is so natural

the villa was great, spacious and luxurious, with excellent facilities