the pool was lovely to spend the afternoon around in

delicious dinner, breakfast, and room service

breakfast was fantastic, the pool was lovely and big and 2 shallow ends for the kids to play

average breakfast which was pretty overpriced for what it was (lunch and dinner were very good though

are a bit confusing with different meals at different locations and no bar staff at the pool area

another day asked for a massage at spa at 9am and nobody was available until 12pm

the grounds were beautiful, and the spa was a real treat.

parking on site

breakfast average but pricy

the hotel has two pools and a restaurant open the all day, and a nice bar during night

ona and jr are very hospitable and helped us with taxi, laundry and diner - and we had some good chats and had

we particularly enjoyed the pools (both the swimming pool and the pool table) and the calm environment far from

good breakfast

breakfast was exceptional with the owners 'adopted' daughter making whatever you wanted

wifi was a little spotty

the onsen/warm pool is absolutely lovely

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the

modern and new kitchen facilities. the lady on site was very nice.

in the kitchen and the bathroom, new ceiling fans, ac, good mosquito nets, and a very strong wifi

quiet and shady property with a small pool, kitchen, and good neighbors.

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

i loved the pool area and the price is excellent as well as the location!!!

laundry and an ironing board/iron was available

beautiful, clean, good location, free secure parking, self service laundry facilities

no english language or cable tv, no separate bar or restaurant

east side location. more walking! breakfast lacked in quality. limited bar service after 9pm.

great design, soothing space, super pool area

breakfast mostly extra charges, no choice of coffees at breakfast included

i loved the bathroom. laundry was easy.

the pool and gardens were very relaxing and quiet

breakfast was great with eggs cooked the way you like them, toast, granola, yogurt, some fruits,

we really enjoyed the garden and pool area as well

- such a beautiful boutique hotel with very cool decor, spacious rooms and a stunning garden/pool area surrounded

we specifically chose this one because of the spa facilities

offer spa services but the masseuse isn t equipo to do deep tissue which would be fine if you know that

pool is very small and just two lounge chairs.

so we couldn't take advantage of the free breakfast

quality for breakfast, eggs and fresh fruits are awesome

the installations, the swimming pool. the location,

the pool is nice and calm and offers some relax and escape from the hot weather

woke up many nights to watch the stars by the pool

the pool was a great way to cool down midday

pool area is a haven somewhere to escape at the end of a busy day in beautiful merida with a

too noisy in the most expensive room in the hotel, selling as king bed and spa bath it was a big disappointment

place could use some renovation my kids had the garden room but this room has no windows at all if you want

had three rooms, with a set of grandparents, then two families with tw kids each

location, breakfast, staff.

beautiful courtyard with pool

hotel in the sense that the staff didn't recommend anything, no information on the city was given spa isn't open

hotel is supposed to have a spa but we were not told

room decor was fantastic, comfortable bed, great ac, strong wifi, spiral staircase leading to plunge pool, nice

the wifi was amazing and the staff were great

and decent room with a good shower and good wifi

swimming pool is also very nice and useful for a quick

spacious apartment with our own little kitchen, which we didn't need as there is coffee and tea making facilities

of the rooms (the one with the kitchen) faces the street, which is rather noisy early in the morning

you could come and work remotely here in isolation - good wifi, netflix

happily, they changed us to an interior room facing the pool, which was perfect

the breakfast is fruit, toast bread, jam and nutella

would be great if the bar/restaurant area near the pool is finished

also, it would be great to have some healthy and balanced vegan options for breakfast (this is in general for

pool area in picture's where at the sister hotel 10 minute walk

that doesn t have a pool

if you request in advance you can also join yoga every morning or book maya spa services

a little pricey and the hot water only warm came out. i had a room with a spa tub.

room service came at inconvient times

there was protected parking , wifi andnac

great location, clean and spacious room. friendly staff. serene pool.

we used their spa services once but were a bit disappointed with the quality of the

and the laundry service is quick and cheap

it has a bar and restaurant attached with lovely staff and good food

the staff weren't very helpful with transportation, laundry or attractions.

room service was prompt, the lime mojitos were fantastic, sipping in the evenings by the pool, or

inadequate wifi

great staff! beautiful pool. incredibly clean.

the continental breakfast was delicious and if you want more choices, you can order separately from the menu

we felt like they were unprepared for us in bar and restaurant

it was because there weren t many guests at the time, but the bar closed a little too early, as we tried to

everything was great except the spa because the water was lukewarm.

closest park is santiago, there is a grocery store, oxxo, restaurant, spa and cinema around that one

great location. beautiful room. amazing service. had everything in the kitchen except a toaster.

wifi connection, shower either cold or burning hot

breakfast was amazing. the location to the city is fantastic! the pool was refreshing.

room was super spacious, the bed nice and comfortable (for me), and the bathroom came with a spa bath

wifi was terrible wasn't able to connect for the most of my stay on the room

nice breakfast in restaurant and easy parking

the wifi connection could have been better, there was a shortcoming at least for half a day

there is good wifi everywhere in the hotel, and also in the park next to it

pretty outdoor seating area & pool

the secure on-site parking was a huge bonus

there is an open kitchen where you can store your food and drinks and also cook if you want to, a real bonus

very clean and the large shared kitchen was a pleasant and well equipped amenity

small place but no big courtyard and pool 5 blocks away

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a

no pool but you can use the one down the street at nomads

if i had to mention something it was the pool service could have been quicker

which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool (we will try those next

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

big parking space

free wifi but it didn t reach my room, next time i ll ask for a room within its reach

easy secure parking

the beds are wide and comfortable and there was a lot of parking space

good location, great pool. nice breakfast restaurant. good parking area.

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

the refreshing pool was a welcome retreat after a day of exploring, and the easy parking made coming and going

parking is on the street (there is a small off-street parking area, but it s not really used),

enjoyed the pool

there is no dedicated parking, which is a little bit of a challenge, but we parked on the street without any

property (room, pool, breakfast

beautiful setting small hotel at times had the pool to

good parking for a car , near the hotel 3-4 min

parking is included which is a great thing because i guess it can be quite hectic to find a parking

the room overviewed the pool and was very well ventilated with both a ceiling fan and ac unit

we booked a room with a spa bath and could not use it as it had cold water only

there's secure free parking too

wifi worked well

room wifi rarely worked and the staff reception was in general not helping, the rooms are quite old

surfaces for spreading out, robes, safe, ice, cool & hot drinking water, pastry & fruit breakfast