and wifi did not work in the

we could use the kitchen but (we believe due to other guests) it was not so clean

next time i want my own kitchen

the place is quite old and smell of old actually, the kitchen has no basic tools to use it

swimming pool was nice to sit

joke not worth the money and there was no kitchen

room clean and pool perfect

breakfast was also delicious

we loved sitting by the pool in the morning, drinking cappuccino while the kids ate fresh mangoes from the

local beach had very strong waves and was not safe for kids to swim in, in my opinion

our room and the shared spaces, including the pool, were spotless

and the free breakfast was very good

but still don't like the mini bar they put in the room

have a little more food choices at the bar but that's it drink and food was amazing.

the bed was very comfortable and and breakfast was great

wifi is a bit slow

the staff: francesas( select reception ), harrison at the bar was very friendly

the select side was worth the extra $ if you enjoy peace and quiet and less crowded pools - a good amount of

the ocean view at breakfast with my mimosa

the bartenders were fantastic and brought drinks to us constantly no matter where we were, we didn't

the infinite pool as well as the hot tub jacuzzi were the best

pools , perfect beach , good restaurant -good food , activities for kids , good spot for snorkeling and awesome

continental breakfast

the gym had very old equipment, no big deal, but the ceiling was all moldy, you can smell the mold when

happy about our experience - the qualified and friendly staff, beautiful surroundings, amazing breakfast

breakfast was included, which is a nice benefit, but i personally didn't think the breakfast was

is amazing, the property is very nice, very clean, very big pool

location is great and the option of being able to use the pool at the adjacent complex was great also

good location hot tub pool beach were good

nice supermarket and laundry service just steps away

there is a parking lot next to the hotel if you have a rental car

quiet surrounding - boutique style - spacious rooms - picturesque pool - space for parking the car - informative

spot away from the town with a pool and a small beach out in the front

it was nice meeting people in the bar restaurant near the pool

by great hills falling into the ocean, an active, fun and calm beach waits at the end of the pool (which has

the pool was great! beach is awesome and great snorkeling in the bay.

staff was all wonderful and i would go there again btw swimming is pool 24 hours & nothing got lost or stolen

the pool is 24 hours, but it doesn t look like it s finished

already , bathroom was dirty and nasty, the tv wasn t smart tv, they also don t have pool towels , it s

i like the breakfast

clean, secluded, quiet area. proximity to the casino, a brisk walk to the strip.

i has a very decent size swimming pool, which is great when the sea is rough

the breakfast is really good and also other food at the hotel bar/restaurant

i liked the view from my balcony of the pool and the trees. it was very nice.

they don t provide spa shoes for after fyi

we visited the spa and had great services

addicting spa services

than 12 beautiful roof-thatched cabanas, 2 small intimate restaurants, a pool, a yoga temple, a spa cabana, and

not cheap but every minute was joyous, spa is small but totally charming

the location is perfect, the facilities are amazing, some yoga classes included and the breakfast is really

great place if you are you are here for surfing, the beach is not the best one to swim and or for kids to play

so if you want to travel with 10 friends and 10 kids i can totally recommend: the pool is allowed to be a

kids beds were not ready when arrived

the pool was great, there was a bar and food available all day at the pool

kitchen equipment should be replaced

in the hallway on the way to the pool area, they had mops and buckets did not look presentable, i looked like

the wifi was spotty.

suite had awesome views of the infinity pool and ocean

felt like home for a week, didn't even want to leave:) the ocean out front was so clean, and the pool was

booked a massage at the spa

i booked a spa day which was very relaxing but in the middle of my service i had to rinse off my body scrub

lack of international drinks brands at the one and only bar in the place

room service insufficient

gym room could need a bit improvement, and longer times

the kitchen was insufficiently equipped there were no large serving bowls and no coffee filters for

hated hated hated that there wasn t a place to trade in beach/pool towels for a fresh one

also giving a list to do your inventory for the items in the kitchen

also the only snack bar was at the smallest pool on the hotel

just a few steps from the pool

the pool was amazing, 2 big pools and one more kids pool

large secured parking also on site 2 very large pools, kids pool and jacuzzi, as well as swim up bar

one bar had a live local band- 15m walk from tcl

security and parking super

right now but understandable pther than that i love the staff the receptionist was cool helpfull pool love it

was nice, view was excellent, drinks were good, food was good, massage at the spa was incredible

was a lot of back and forth around the building as we were on second floor and with small kids that is tough

a big supermarket at 50 meter closeby, also laundry shops and many other shops on walking distance

about the bar tender and being fair maybe he did not understood our request

the restaurant closed early 7pm and the pool as well closed early

the spa wasn t operating

its not a resort and not a spa and not all inclusive

thank you phoenix spa resort cabarete for making our stay an unforgettable one

we hade a sofa and kitchen

be ready, the place is quite and relaxing but the only thing is missing is entertainment for the kids and family

the bubble was well furnished with space being used very well inside and outside

the hospitality and atmosphere were great, along with an excellent rustic dinner and breakfast

are limited like example we expected those foods are large but they re small and again breakfast is

we had breakfast near our room and while eating several ducks were just walking around us, and they did

such a beautiful place, very romantic, calm, breakfast was delicious.

stylish and boutique hotel and spa is one that i will recommend for those that like elegance, great food, drinks

we went to several resorts in the dominican and went to every spa to get a couple massage but bagua spa is the

we also enjoyed the spa (massages) several time

spacious yet small enough to not need a golf cart to go to restaurants and the beach

the pool area is very nice and something different

pretty dated rooms cleaning late afternoon, wifi issues

cleanless, service, facilities, they don't have parking.

when it gets too crowded, the parking lot was way too far.

pool tables in bad condition

never, example : they can't get a iron for my wife to bleach a shirt,we must to have to pay a laundry

3 spa attendants pampering me at once

the beach and the spa was good.

food, spa services

food, the bartender omar by the pool bar was awesome

joel by the pool bar was perhaps the most pleasant bartender and made awesome mojitos always with a smile

the spa s steam room was broken and the sauna/spa are in the mens bathroom

thing i didn't was the complimentary spa was only 15 minutes long

the bar tenders and the cooks were wonderful too

had to pay $60 for the ride to sousa three times to go play because we were never told that the casino was close

pool, activity, live show all great

nice spa and massage however way too expensive

the bathroom spa could have been cleaner

the hot pool of the spa was dirty, needed cleaning, you could see dirty on the ducts, they couldn t put the

with spouse i recommend the spa , my ladies were wonderful ms

with spouse i recommend the spa , my ladies were wonderful ms

went to the spa expecting a simple gel manicure and i received a mess

the spa staff were great and the massage was excellent

we tried the spa i highly recommend it this was my favorite place in the resort prices were reasonable the

great pools, beach access, gym and spa facilities.

resort with a friendly staff and service excellent food options for it being a smaller resort spa prices are

couldn't enjoy the beach and pool. it was raining.

breakfast was very good

the included breakfast was a full meal, with eggs, meat, pancakes, toast, and fruit

among the highlights was the varied and generous breakfast every day

there is also a full bar available, the fontera chilean caberet complemented many of the chef's dishes very

) the spa massages were super relaxing

good size closet space, a mini bar in the room and and beautiful view

the pool and drinks lol

we had a flat tire in the parking lot and requested tire services that was never provided

dinner a breakfast execelent

t like how there were so few options per night for dinner,also how people claim the seats beside pool for hours

pool

i think that the breakfast should have more choices for ppl that don t eat pork

our junior suite had a beautiful kitchen for cooking, and our hammock at presidential suites on the deck was

light up headsets that i thought how cool for all ages to dance to & enjoy, something unique for kids & teens

we had an ocean view room right near the beach and the massage/spa area(massages were very relaxing with the

love my stay in playa bachata, there was this bar tender name ariel in playa bacahata 2 who was supoer

there was no wifi in the rooms

many kids i will go different month not september

i didn t like was that they didn t have someone watching or looking over the pool for the kids jumping and

the beach is beautiful, the ladies at the beach spa are amazing, all pools were comfortable and never too packed

the spa was my very much favorite, from ingrid to noemi & jenny they couldn t have made my experience

she felt like a queen (thanks to isaura and the spa staff, amazing time) and later on we found in our room a

almost had a bad ending to my night after a $300 spa day but hey i guess it all worked out

entertainment at night was too late for the kids

was tough for transportation and regular claro wifi was not good

also, we were charged extra because we had a view but our view was to the parking lot

parking lot is shared with the resturant and wedding events

the wifi wasn't great. i had to go out to the balcony to use it properly.

a+++ will recommend and will defiantly be back. loved the free breakfast included .

i did not see a spa or business center although listed in amenities

cartel replace him for me and worthless administration does nothing about it, my wife and kids suddenly have

bar wasn't well stocked, the parking a bit inconvenient but those were minor inconveniences

i was not even given proper wifi information until i figured this out on my own

area is was clean but not service at the place some apliances does not work properly wifi to slow , my room tv

another tatched-roofed area to host the bar and kitchen, and a number of small straw-roofed kiosks for dinner

generous breakfast

the breakfast was overly salty (both the scrambled eggs and the mangu)

friendly staff, well kept, clean room, breakfast included,

staff was friendly (they only spoke spanish, but we managed to get our message across), and the breakfast included

the spa gym pool area is excellent and the service is outstanding

the girl at the spa was delightful, very friendly in a professional way

clean, the free breakfast was really good with natural juice

hotel several times, and i always seem to get the same room, with partial windows a view to the parking lot

great hotel in the heart of santiago. restaurant, pool and staff are all excellent!