the spa facilities are excellent, good choice for breakfast.

property is so beautiful, the staff was no nice, the spa is so relaxing, the location is perfect

the spa is a great bonus

they even have a spa which is free to use for guests

be careful at the spa as my husband had a bad fall as the floor is painted and very slippery

is paradise — very good location, private parking, chill surf vibes, and loads of space for the kids

we liked the small pool and the garden

can see all the stars at night by the pool or terrasses with nature sounds

breakfast is really good and the kitchen is fully equipped

the secure gated parking was ideal for us travelling by motorbike and gave great peace of mind

safe parking

good breakfast and welcoming hostess, who followed covid-19 protocols and wore a mask when close

gorgeous location with view across river at breakfast. wonderful friendly hosts.

plenty of secure, gated parking

only minor issue was i had to go back and wait for what seemed like a long time at the lagoon (spa) desk to get

were amazed at the pool, spa & fitness facilities here, my husband was in gym heaven

and alas, we felt the inside thalassotherapy spa area was better in the photos than in person - but that s

by the beach, this is a very comfortable 4* with huge rooms and extensive spa facilities

very safe environment for family and spacious rooms

place to stay with family or spa treatments far from city center biarritz but close to beach about 3 min walk

the sea water spa at the premises of the hotel

modern hotel and as a spa hotel the atmosphere was sterile

in the greater beach region outside but nearby biarritz in a nice sourrounding close by a golf course

also has an arrangement with its sister hotel next door, giving guests access to their swimming pools

spa was lovely, the pool is heated but could do with being a few degrees higher

spa limited - indoor pool cold and no jacuzzi

the facilities are exceptional we really enjoyed the spa and wellness centre

very attentive staff, nice restaurant & spa facilities

fabulous hotel with lovely restaurant, spa and pool. room small but exquisite.

not enough parking

wifi didnt work

they have a pool and the rooms are at a reasonable price. everything was comfortable and clean.

excellent staff with lovely manners. very helpful. lovely spacious room. nice pool.

swimming pool was great for the kids

room wasn t hot enough and spa needed another changing room

the gym was very small and crowded compared to the spa and other facilities

the spa and hamman area were a great asset, my daughter had a massage which she said was excellent

the hotel is well designed and the room was spacious

spa is very overrated - really close to no facilities apart from a couple of massage rooms and a

pool area is nice and the free spa access is a plus

nice staff. great spa treatments that my wife took. good breakfast.

we loved facilities, spa zone, decor, wine, and food. great breakfast.

breakfast, staff and spa

1990's motorway cubicle, very unappealing, its a shame, because the hotel lobby, dining area, and spa is very

the outdoor pools and spa are great for a very relaxing time

pricey for food and drink and spa prices were ridiculous, but it is a sofitel i s'pose

the hotels spa facilities were first rate

it's a spa hotel & the food whilst good, was obviously geared up for weight loss - even

the spa treatments that i have done were very good and the facilities the hotel has to offer are great

service was the best in the class too, and superbness of the spa is completely undersold on their website and

water in spa a little warmer please in winter

the room was quite spacious and graciously furnished

the spa was lovely, the staff so polite and welcoming

no place at the spa , tried twice

lovely garden with excellent swimming pool

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

dom perignon bar deserves special attention, breakfast serving with silver tableware and many more special

our kids hated the fact that the wifi was so terrible too

the grounds lovely with a heated pool

location, very friendly members of staff, wonderful room and great spa area for relaxation

spa is really awesome!

the swimming pool and spa were exceptional, very clean and very stylish

we really wanted to use the spa but didn't have time

beautiful and spacious family room and a great spa area. the breakfast was very good as well.

could do with a proper bar to relax with a drink in the evening.

wifi connection to my room was very poor, possibly owing to the elevator shaft blocking off access

public areas a little limited. no real bar for example

was working whilst there and the wifi in my room was not good enough to work

pet friendly

breakfast were great and well presented

excellent breakfast in a super bright and fresh room too

some vegetables and fresh fruits at the breakfast would be appreciated

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

wifi really bad

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

wifi was tricky to get set up & use.

a pity, we had no time for spa treatments, but i will test it next time, for sure

it had lots of storage space

maybe i was biased because of the name of the place: there was no spa or wellness feeling induced by the rather

the ladies who operate this wonderful hotel and spa are simply the very best

the bathroom and shower worked well, as did the wifi

poor wifi

whilst hotel has a kitchen the only provide breakfast and some bar snacks

breakfast views of the sea great parking very central for bar and restaurants good wifi

weekend laundry service so no sheet changes and no clean towels unless requested

expensive bar prices

i knew when booking, no extra amenities in terms of a gym or spa or bar

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

location, modern facilities (elevator, wifi in lounge area with free coffee and space to work)

however the wifi was very poor and we were unable to book local amenities online or research the area properly

but during a horrible rain, sleet and wind storm with luggage and kids, it was quite the adventure

it doesn t have the breakfast included (not event the french one with viennoserie) and no spa services

they were very flexible with an early check in and later check out

hotel and super friendly staff pet friendly, right next to the sea and downtown ground floor rooms with an exit

the breakfast was so nice too and we would definitely stay again if we return to biarritz

the breakfast was 5*****, lot of variety to choose from and fresh hot drinks available and even after

the facilities - gym, spa location close to the beach &

i d definitely recommend having a spa treatment, my facial was the best i ve ever had

the rooms are spacious but a little bit dated

the friendly stuff, the facilities, the spa and location.

i was surprised that with spa facilities and a fitness center that a sauna was not available - that would have

i didn t go to spa but the outdoor pool was good

in every way beautiful resort and grounds; fabulous cuisine; gorgeous rooms; lovely spa with excellent massage

breakfast was pretty expensive but good. spa was tough to get appointments

their spa facilities hit the spot ud83euddd6 lovely friendly staff ud83dude42 the live music

we love the hotel design and have returned on several occasions . spa is lovely