there s no air condition no one ever answers on phones (rooms service, spa even reception)

spa lady kept following us as we entered to explore the facility

spa was under renovation would prefer notification before booking

it was clean, it was a bit weathered. wonderful spa available.

the hotel looks old, and the spa is closed when i was staying at the hotel,

sauna and showers at the spa were an extra cost which in five start hotels usually come with the gym access

location, clean , the spa and gym , nice friendly staff

mini bar the first time is free

my daughter judy absolutely loved the kids club she enjoyed it so much that she never wanted to leave

maby they should have more variety for breakfast

i believe it will be fully open in a couple of months, we will def return when it is to enjoy the spa and the

facilities friendly helpful staff breakfast bathroom space management with sliding

not quite finished yet, the rooftop bar and the pool bars weren't open during our stay.

even though it was the evening meal for us, it was the traditional breakfast for many of the guests who were

not quite finished yet, the rooftop bar and the pool bars weren't open during our stay.

i did not get the chance to try the spa or swimming pool but the restaurant looked interesting (had only desert

breakfast include lots of choices and the staff was great, also we enjoyed the beautiful spa services

desk manager was helpful made our stay beautiful the breakfast was amazing, staff and food the spa ,massage for

best spa and

the spa and pool were closed due to covid

the spa and specifically the hammam experience- simply outstanding!

spa area can only be used when a treatment is booked

shower a bit old, spa in extra

the breakfast buffet was delicious, the staff were friendly, and the spa area was clean and well equipped

i also used the spa and had nice facial

the spa was also incredible

the spa also was short staffed and required some upgrading

another highlight is the spa where i had a wonderful hammam - a big thank you to malika who gave a good scrub

the food is amazing and the spa lady karima gives the best hammam.

beautiful pool and gym

the room has no mini bar even water

the toilet was broken the room dirty shower discussing no parking the location verry bed no amenities listed

it could've been cleaner. wifi doesn't work in some rooms.

free parking on site as mentioned on booking

breakfast was very good

was little left for breakfast and selection was poor, breakfast service staff was not friendly, wifi on first

the breakfast was very varied

very clean and calm with a nice view and the staff was excellent they are so sweet and polite the breakfast was

the breakfast was amazing

what a beautiful breakfast/dining room

spa was not very good

was a small room with a treadmill and bike and step - no free weights and belonged to the spa downstairs

breakfast buffet is plentiful

breakfast had limited options,very small and if you ask for more ( egg) they will charge you

breakfast selection could have been better but enjoyed what was there.

spa - quality of therapists was poor; limited capacity and short change clients on length of

and pleasant very helpful as i had a comment concerning the change of the rooms and the bad spa i had also, bad

for iman in the reception and saeeda for the spa they were excellent in their jobs and

tastes and environments to relax in, the gym is well equipped and has everything you need and the spa is high

hotel with a beautiful garden, lovely spa and general ambience

s a house converted into guesthouse, no real restaurant and spa was out of order

great breakfast

breakfast was really exceptionnel

employees, breakfast, pool

employees, breakfast, pool

location, clean , comfortable , modern, has great restaurant and spa , it is connect to the rebat

spa particularly good staff were all absolutely lovely, friendly and professional

i can also highly recommend the spa & welness area

lovely location great food options, spa and gym. beautifully designed and nice location

hotel, very friendly welcoming staff, beautiful food and a lovely pool

spa was completely closed

service was as expected and spa was the best thing

the spa swimming pool was exceptionally beautiful, no detail had been

spa was closed

we have made a reservation in spa

during 80% of my stay the hot water did not work. i had to pop a spa to go out and shower.

the breakfast wasn't bad either

very good customer service and breakfast

location: 15 min walking to city center, the attitude and kind service of staff, basic but good breakfast, it

-heating available during winter - big room - free parking slots directly in front of the hotel

i wish that the hotel had spa and massage facilities.

basic breakfast options

no room service or amenities gym is an old room with some machines, 2 out of 4 not working and only available

bar coffee on the top roof ( azour restaurant) with a very nice view to rabat fro top

mostly clean and tidy. staff plausibly trying to be helpful where they could. wifi

i could see that the gym, the games room and even the spa were underused

good wifi on terrace and main reception

wifi just didn't work which made it impossible to plan next part of journey or find any immediate

wifi was very poor discounted every time ,so i spent extra money to get outside data

poor wifi

small, cozy hotel, one restaurant and a spa section downstairs

the spa and its staff were great

i only suggest that they improve the breakfast

breakfast is good

new, well equipped, good location and nice breakfast

spa is very nice too

i was going to forget also the amazing spa experience meryem, the therapist, provided an incredible service

there is a spa and hammam on-site

the service and spa was great.

we also treated ourselves to the spa services (ritual celeste massage and hammam) which was a wonderful

the spa was really good

the spa is amazing

it would have been helpful to have more detailed information about the spa experience before signing up for it

remodeling in progress. noisy during the day spa was not available

the spa was great, traditional hammam provided by hayt was very relaxing and professional.

the spa was closed on the first day and was not staffed any other time that we checked

pool and spa area

two restaurants and good fitness studio, spa and outside swimming pool (where you can sit and relax)

spa treatment and pool side lounge bar, both very friendly staff and quality service.

the weird walk to the pool

additionally, the hotel boasts a professional and relaxing spa

access to pool and spa facilities

also the girls in the spa for treating my mum

the hotel spa is superb, i got the hamam and massage and both were great, and as resident at the hotel i had

gym and spa we liked the facilities here a

also, unfortunately the spa was closed for works during our stay

rabat art & spa is a luxurious 5-star hotel in sale, just across the bouregreg river from rabat, offering a

spa closed (and this was not advertised); not 5star service ex: insufficient advice from staff

the spa was closed

spa non existent unless you pay for treatments

location is good. also spa is amazing , i enjoyed moroccan massage very much.

the spa is well managed and rhe services are very good( pricey but worth

spa was nice

everything location hotel spacious room gym spa swimming pool seaview breakfast buffet the staff

wifi was not operating and it was a disaster for me that i was travelling for business

at the gym you have all what you need for a good workout and the pool is nice

breakfast

really enjoyed the fact that i could wake up and go for my workout at the gym and still get breakfast with the

bar staff was agreeable and nice (your colleague from the west of africa notably very courteous and

room service

breakfast amazing. reception staff very responsive. spa was immaculate.

spa and pool, catering services, lobby etc special thanx to maryam, fatima and gofran for their

the swimming pool was treated with overdose of chlore irritating my eyes all night

marriage certificate for local couples which can be quite frustrating for couple married and with kids

spa and pool, catering services, lobby etc special thanx to maryam, fatima and gofran for their amazing

helpful, friendly staff, nice gym and hammam spa in the basement

the facilities are handy, breakfast are fine, staffs are friendly, totally worth the price

the laundry is too expensive, we were shocked when we got the bill.

good buffet selection for breakfast

they let us have a late check out and kept our bags until we headed out to the airport

should install a light to shower cabin :) no swimming pools or spa yet in function

breakfast was good but it could be better, i also didn't like that the hotel didn't have a spa and health center

the location is difficult to reach if you are driving the prices of the room service are high.

wifi was not so good for a 5 stars hotel

hotel wifi is not great, but found out that this is the case almost everywhere in morocco.

the fact that i never got to use the spa. can i get a spa voucher ??? (anyone? :) ?

the hotel did not have any spa and the elevators are small.

there are no facilities, spa was under renovation

i stayed at the imperial casablanca hotel &spa and was satisfied with my stay.

same breakfast every day

no spa and restaurant that were advertised

i had looked forward to the spa but it was closed and looked like it had been for a very long time

it was supposed to have a spa and hammam, but it haven't.

they also have a fairly basic spa

room standard size, very clean, serviced daily & good wifi