secondly we asked to book a massage and yoga class via their spa services the night before and unfortunately

the pool was beautiful and we managed an afternoon of relaxing before we head off on our tour

they were very accommodating to our early check in

and every time we needed it we had to ask the front desk to open the hotel gate, then open the parking gate,

was exceptional, the restaurant was amazing and catered really well for me as a vegetarian, the breakfast was

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

slices are not safe for kids

pool slices are not safe for kids

lovely breakfast and shuttle from airport included.

friendly and helpful staff, clean and comfortable room, wifi and tv, nice garden area in the back, free tea and

hotel provides the free shuttle from/to the airport and the fiesta casino which is the meeting point for a lot

we arrived too late for the shuttle, the instructions were to give an orange cab , that worked out perfectly

was a nice secure parking area

the spa was incredible

ladscape and gardens, inner couryard with fountain and ceramic tiles, the kind staff, the great spa treatments

the spa was awesome and the best treatment i've ever had.

part of our group visited the spa and really enjoyed it as well

special shout out to the service director, as well as georgina and her magic hands at the spa, and gael at the

the garden is nice, worth to walk around and sit by the pool.

located in a quiet area, with safe parking

clean, wifi was perfect, and has kitchen and hot water.

some ants around the kitchen

pool looked inviting and the grounds were well kept

i saw only kids going into it, and for only 10 or 15 minutes -- not much sun on the pool most of the day

nice traditional costa rican breakfast food. pool was great for kids.

clean, friendly, free parking, free airport transportation, good breakfast included

tourists but that in itself was quite nice and refreshing - the staff were mega friendly - the kids loved the

we didn't get to experience the breakfast since our shuttle to the airport was at 6:00 a

friendly staff, breakfast was great

is welcoming and helpful location is great bed comfortable and breakfast is delicious

balance between quality and price with a nice room and a very cute patio where they serve a nice breakfast

breakfast was delicious and beautiful, plant filled area

delicious breakfast, clean and comfortable rooms

pool/jacuzzi to ourselves most of the time and my daughter and i enjoyed a full 90 minutes in the spa (which

colorful and cultural vibe, friendly and caring staff, loved the spa and infinity pool

the spa and treatments were a wonderful extra luxury

lovely spa treatments too

it was perfect as the spa is amazing

no room service

the gym wasn t as good but that didn t matter

good breakfast, big spacious room, and nice pool lovely and helpful staff

everyone was so accommodating! wish i could of stayed long enough to enjoy the pool and hot tub!

kids enjoyed the pool

nice shower and a spa bath

there is a huge spa tub ud83dude0ai n the room

maybe take the room curtains to the laundry...

walk down to a stream through the beautiful landscaped gardens and make us of the indoor swimming pool

plenty of parking available, but the spaces are a little tight

husband collected the hire car easily the next morning while we swam in the pool

first stop off from the flight with young kids

pool was a hit with the kids

pool areas was nice as well

the garden is so beautiful, the rooms, restaurant and pool are simple but ample and clean

private parking behind the gates possible

nice pool and very comfy beds

breakfast by the pool every morning at the time you desired was amazing

breakfast was great, very good wifi

surrounded by nature - there is also enough space for running around if you intend to come with kids

only thing was the music in the pool area... sounded very kidz bop album.

no vallet parking

curtains cutting out the light were excellent, the shower was big and hot water was plentiful, room service

comfortable room, good breakfast, quick wifi

nothing huge, but after two weeks of the beach our kids (6 and 8) really enjoyed their run around and asked to

contains four restaurants on site with one open 24 hours, 24-hour room service and a full spa and hair salon

the spa center is perfect too

could not view spa menu or restaurant menus on the tv

we went to the spa and could tell it hadn't been used properly in a long time (the sauna wasn't turned on,

spa treatment for tumeric wrap was amazing

super friendly and welcoming, room very comfortable & clean with fast wifi, free coffee on tap with

it was very nice. good service and great bar prices.

staff was very helpful, our breakfasts by the pool were quite nice, and parking was ideal

internet/wifi didn't work most of the time and no where on the booking site did it say 'don't plan on

the housekeeping was well managed with room service every day

spa was great

i didn't try out the pool or the spa treatments

i thought a place with a spa would be nice

staff not the friendliness, food services during the day, it was isolated in a neighborhood, a bar and food

small and cozy; pool was great and the staff were excellent

great outside area with a pool, bar and restaurant and the rooms were tastefully designed with a really comfy

great pool

had a very early flight and they took us to the airport and made sure we got a little breakfast before

my kids loved the pool and the family suite was perfect for

the pool table was a nice addition

to us embassy, friendly staff, breakfast included, walking distance to restaurants, gym, good

to us embassy, friendly staff, breakfast included, walking distance to restaurants, gym, good wifi

great location, price, and breakfast

to the us embassy, secure parking, friendly staff

gym with a a great view the breakfast was also amazing

spa was wonderful

we also had lunch in the bar and dinner in the restaurant and the food was great both times

the breakfast not very interest.

we had a patio overlooking the parking lot but also the mountains which was just fine

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

breakfast guy was super attentive and very friendly

shower took a long time to run warm water no english tv film channels pool very small

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

- small pool

there is a free parking as well

no such thing as a wellness spa on the site

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

lack of essential kitchen instruments like a knife, or a trashbin.

staff were very kind and helpful the breakfast to order was excellent safe place to park my car, and free of

the spa treatments are available but there is not a practitioner on site so has to be prearranged

details! mini bar in the room and didn't like to hear dogs bark

also, no security bar or mat in shower

style, comfort, views, staff, location, pool!

we had breakfast and ordered room service one night - very delicious

everyone was very helpful! btw the spa downstairs had a great masseuse!

here before but have not used the spa services including the nail salon which i highly recomend

also the spa on site was really nice

we loved having a tub in the room and enjoying the spa and huge swimming pool outside

we thought we were in for a spa day, but there was only one outdoors pool and then the tiny jacuzzi inside of

late check out is offered, but it costs 30usd + tax for 3 additional hours, which i find a bit

i had to ask for the room service chicken soup and coke to be credited off my bill (which they immediately did

food from room service. hamburguesa y papas no bueno

the grounds, parking, and hotel are always clean and sanitizing gel is still at the elevator

the rooftop pool is a favorite, and though i rarely make it to the gym, it s a great amenity

the spa facilities are very good

lack of sunbeds (4) service in bar - no white wine, ran out of red after 2 glasses!!

comfortable, safe, nice pool area with good wifi for working

fruit, eggs, delicious banana bread, and excellent locally grown coffee, friendly staff, free wifi, comfortable

each with their own wall painting outside bunk beds instead of a queen or full bed for the kids chair

are very clean & the maid severe is exceptional / the workout facility pool & spa are outstanding

regularly with small kids, we book places where we have a kitchen

good buffet breakfast

having separate wifi connections for each room was a bit frustrating, but manageable.

there was plenty of space and the kitchen for cooking facilities that was absolutely spotless

the breakfast was very basic, there could be a larger variety of fruit

we loved having a kitchen and being able to cook

breakfast was served next to the pool and was very delicious

kitchen with electric stove, apt size fridge, microwave, toaster oven & more

very spacious and excellent location to walk to la sabana with kids