bar only open 2 days a week. spa area is only one sauna.

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

spa was available to be booked for an hour of private use for free

there was no gym or spa which was listed on facilities. no information given to me about this.

poor wifi!

spa and the balcony was enclosed, just an open window, would have preferred an open balcony

we had a superior room which was well appointed, only comment was no spare pillows in the cupboard, the ones

room service was top notch

clean hotel , mini golf and ping pong table for kids

food gym and staff

wifi worked well too

very hard with kids

the roof top bar had a great variety of drinks, we tried wine, cocktails and beers

kids don't eat much, so they should get free breakfast.

she helped us check in early when my kids weren’t feeling well, and was incredibly sweet and helpful from

friendly staff, great location, relaxing, spa perfect

fabulous spa area and rooftop bar from which you get a perfect view of the castle

very good facilities like pool, spa and really nice restaurant

the spa with the views of old town is amazing and the stuff really friendly and helpful.

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff

thought the hotel had a spa but this service was out-sourced

the wifi comes and goes.

have been nice to have a rooftop bar

the hotel has an arrangement with parking at a casino in another part of the city entirely and at above

location close to restaurants & beach; helpful staff, the sauna, the gym, nice bed, nice room, comfortable

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

would be amazing if there was a pool / spa onsite

the breakfast could possibly do with being slightly better organised.

breakfast was excellent

beds were comfy, room was spacious and loved having a balcony

staff at spa were quiet rude but these were not staff of hotel....

spa treatment was amazing

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

nice spa area with a pool, jacuzzi, 3 water jet pools of different temperatures, sauna, gym and stream

no spa facility at the property no bathroom slippers

the hotel has food and drinks and room service or mini bar are not expensive

we had to order at the counter by the kitchen each nice

people was very loud with kids running and screaming around stilll at 00:00 so couldn’t fall

no entertainment, not many kids running arround,

lovely pool and sunbathing area and spacious garden with deck chairs

stayed in the king suite with spa bath which was extremely spacious, light & airy

more english channels on the tv and instructions for the spa bath,

the hotel's gourmet dining and luxurious spa ensured a truly relaxing and memorable experience, making my stay

the staff were extremeley pleasant and helpful and i indulged myself with two massages in the spa with the

the beds are great and the pool looked beautiful

the room was very tastefully decorated and the pool area was beautiful

parking was fantastic, building and artwork were incredible

convenient location with parking , beautiful pool area

no laundry service.

the hotel also include the spa zone

swimming pool, and spa facilities

the jacuzzi is right next to the massage room in the spa area, not very relaxing when you are having a massage

beautiful spaceous rooms

we had a massage at the spa which was also top class

the bathroom was huge and had an amazing shower and a hairdryer with spa hand wash and shampoo

do not use the spa - horrendous service, spa is on what looks like cupboard, massage was very very very poor

great swimming pool , spa facilities as well

said, this was a lovely room, a lovely hotel, fabulous staff, superb massage by deanna in the spa, good restaurant

we could hear what we think was a laundry chute and the room above was very noisy