i liked the thin pillows. early breakfast,

breakfast started rather late

the hotel could do an effort to upgrade their room service food menu

lots of traffic noise. breakfast a bit limited in choice.

the breakfast was really good during our stay

very kind and friendly staff, large pool (if it is open), flexible check-in

place, unfortunately this day in age wifi is very important

pet friendly, but if you dont want your dog to interact with other dogs, don't bring it

the swimming pool and the hot tube

and they only entirely uncovered to pool for one single day during our stay

i visited the spa and had a facial and massage which were both excellent

first, the spa is incredible

the spa is spectacular! love it. the whole experience was great!

food at the grill was amazing and the spa is experiences superb

el spa y los paisajes

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

the pool is great and the breakfast is really good (tipical

impeccably clean room and swimming pool

pool

took 15 min to arrive, trickling shower, cold dark rooms, burnt cigarette hole in the sofa, stale breakfast,

room, hot tub not working and dirty, breakfast horrible, sending money by bank transfer extremely

really good spa services

spa staff were really good a their job

spa service was very comfortable

jacuzzi and spa are also a lovely added benefit

we also used the spa and we lovet it

there's no fitness center, spa area, and nothing about this property was impressive, certainly not warranting

are no spa services on-site

all spa products in the bathrooms, which i like because they are high quality and this is better for

slow: it took over forty minutes to get breakfast served and over 50 to get the car frim valet parking

it has a pool and a jacuzzi on the rooftop

the pool is also very cold

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately

even though there is valet parking, you can create a traffic jam in just one minute

the people were very helpful and even once did our laundry for us for free

wifi in the room was poor or non existant

bar with fireplace was also nice, service in the restaurant - perfect

wifi could be a bit faster.

flexibility on dates changing, the spa is not at the hotel the bed are not that

i scheduled a spa treatment at rodavento and they arrange a transportation service for free

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

location, view, pool area, bedrooms, staff

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water

good place for children due to the swimming pool but if you want tranquility this is not the place if you are

pool is not heated, as advertised

pool towels seemed to be provided to guests who insisted but not readily available

rooms are situated by a pool and other people partied late at night

good location, nice pool area, decent size room overlooking the lake.

were friendly at check-in, wifi worked great, shower was hot, good location near town centre and very near bus

nice decor, parking

the hot tub and pool feel a bit grimy.

the pool and the restaurant, both were amazing!

pool area and friendly personal

wifi is very spotty so we had to move around to work.

the wifi drops every few minutes

spa service next door a bit pricey but nice amenity

the hotel had a wonderful restaurant and spa as well

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and

the rooms were spotless and the pool was relaxing

facilities, warm pool, kind people and nice rooms, although not the very best food but you can go a lot of good

cleanness, the gym is well equipped

the gym

clean. pool area and dining area was very good. the gym was excellent.

only complaint i have is about the pool - the tiles are falling off all over the pool

the spa service was amazing

spa was disorganized and the staff were inattentive

very good spa too

spa treatments and temazcal was definitely worth the trip to valle de bravo

the spa is excellent and also the view from the rooms

nice staff, awesome breakfast, great spa facilities and personnel

was great, the staff at the restaurants, reception and spa were amazing

spa only single, costs to the restaurants

scenery is beautiful, the service excellent, the spa is very good

was very comfortable, great water pressure in the shower, food was excellent, spa services were excellent and