uneven : towel service, no robes, room service was on time but not always what we ordered.

oh and mini bar was empty, so couldn't even grab a drink

the nice outside pool should be not restricted to use morning and evening

have fun, however noise was so loud across hallways and within the hotel rooms at 3am that our kids had a hard

mini bar (completely empty

spa on demand, receptionist was not well trained.

lobby before entering the room, inside the room it has a great view of the mountains and of the pool

we didn't try the breakfast.

access trough the door and ladders from hotel to mall is not very ergonomic and safe, people and kids can slip

swimming pool

the pool

the room setting,, the swimming pool and the space.

it is an indoor swimming pool and we were woken up by the kids that started swimming and having fun while being

the facilities were good, the bar and restaurant was also good, but you are surrounded by more modern and

the bar hours are non existent

rooms are very nice. staff very helpful. spa was excellent.

spa was not working

late check in, the spa dosent be for the residents it s open to every one and dosent have space and dosent

so beautiful, food is great, spa was relaxing, location is good

spa dosent be for the residents it s open to every one and dosent have space and dosent have pool

spa facilities are an add on with an hourly rate

leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot tub/cold plunge

beds, fast wifi, no work station/desk in upgraded room but views are great location great and there are

room service and food..

parking is a mess

best to use the pool on any day, but sunday when it is packed with families and children

pool and staff

room service from the restaurant

the location, tranquility, fireplace in the room.

pool was too cold