we had a lot of issues with the wifi, maybe they could do something about it

all was good. we left before breakfast, so don't know. service was good.

breakfast could have been clearer- i would have liked to be given the ticket when i checked in so

breakfast was not good and weekend night was too loud because next to a disco going on till 3 am

breakfast was in another restaurant a 5 min walk away and it was a bit basic.

if you require a spa at your hotel, stay here and get a

parking is a issue but they meet you on the corner and take the car to their parking facility

at the property we re very helpful, we had breakfast at the hotel terrace every morning, the food was delicious

call hotel to ensure the parking spot is provided

breakfast was a great every morning, our server diana was a pleasure

pool was not clean so i didn t use it, also would prefer a duvet rather than blanket but that is

pool was dirty

it doesn t have a restaurant or room service and they charge for the parking lot besides the full

wifi in the room didn t work which was really bad for us bearing in mind the price of the room

pool was neglected and water was not heated.

and finally, the spa is a great experience

nice view!! the most important is pet friendly ud83dudc3e

breakfast was a simple continental breakfast

just the pricing was steep compared to the facility and breakfast

the wifi was super slow, that is, when a connection was available

a morning cold plunge in the dip pool started each day with a buzz & kept us feeling lively and energized

roof bar - great ambiance

staff was very pleasant, especially miriam. fireplace was a great feature. bed was perfect

a rooftop bar with jacuzzi

light while the omelette is superb as is the charcuterie plate we enjoyed at the private rooftop bar accompanied

wifi signal was weak in the room, but ok in the common area.

really enjoyed the spa services

and although i m not usually a spa gal, i decided to get a massage and it was wonderful

room service was not that efficient

also great valet parking service where parking spots are few and hard to locate

location, quality, view of church, staff, breakfast ud83dude0b

it doesn t have a spa like stated on booking, they can get you a masseuse to come to your room

if you go to the pool you have to walk through the restaurant so thats a bit odd

wine bar was closed when we went

pool was very cold

breakfast was delicious with a good variety of options, and the rooftop offered stunning views

great breakfast.

the breakfast is also also amazing, made fresh each morning

breakfast was delicious, they made us feel at home.

breakfast cxhoices excellent; hosts very helpful

the owners make you feel at home and the breakfast is excellent

internet and wifi intermittent

the wifi was very good

wifi in my room didn t work, and there was a noise every 30 seconds, like a vibration, outside

wifi was rough

parking of your car is a bit complicated, but the staff is really helpful.

breakfast was included and there was a very broad selection

breakfast selection was excellent

some of the bar staff weren t happy could have been because it s low season.

location, rooms, breakfast, people, design

everything but i d like to bring my kids next time

the pool area is not really open; looks like a makeshift

breakfast service was the best

the drinks at the bar were very good and staff there were exceptional

i look forward to returning when the rooftop bar and patio are complete

hotel dining room for breakfast and other meals is physically beautiful and the food is delicious but they seem

the spa could have more facilities if i really need to find an area of improvement

was extreme slow and so expenicie beyond what bookings had - so my 300 room was 500 - no spa -no kate night

the spa was excellent and reasonable

large room with fireplace

we especially loved the garden pool

rooftop bar has beautiful sunset views of the cathedral with some really nice food and classic margheritas

i think a minibar on the rooms would be great, as the hotel doesn t has a room service.

5 course fresh breakfast made to order every day

the hacienda with the pool is a little paradise in san miguels lovely old town

this included valet parking for our car (the lot is a good 5-10 minute drive from the hotel), always available

onsite massage, facial and spa services were available

we enjoyed using the gym and rooftop patio daily

parking was free and secure with easy access (double gated with security cameras) and we never

the room comes with breakfast every morning and you get choice of 6-7 different breakfasts that they cook for

small gym available as well, but plenty of outdoor opportunities won out over indoor exercise

i did ask about the spa and it is simply a room they use and they call in services to use the room

wifi was iffy. they did fix it, but it took awhile

the restaurant and bar are located right in front of the paradise room

wifi, was not working well and cell signal is not strong enough

too expensive. no bar or restaurant service after 8pm. much better options in this city.

excellent location and friendly helpful staff . nice little spa and rooftop

check in process was super easy, they were so helpful and polite, even as i struggled through my spanish

breakfast was great and staff

the breakfast could have offered more variety .

just the breakfast

breakfast was excellent and staff was fantastic

the coffee at breakfast not good

the bathtub was super nice, what i could suggest is that you let the visitors know where is the bar to get the

breakfast was so good, rooftop bar had a wonderful view and the staff was so above and beyond

the rooftop bar was perfect

breakfast was fabulous, the service impeccable, the gardens were gorgeous, and the swimming pool

enjoyed the heated pool

loved everything. swimming pool, breakfast, location and friendly staff.

needless to say that the heated pool makes a great difference

the kids loved the little pool, though there are mosquitos in the garden so you can’t sit out as long

we loved the staff and spa emplyees everyone there is so nice and helpfull.

the room was very comfortable and plenty spacious for two persons

the bar and spa were closed when we wanted yo go, and when we finally booked a reservation for the spa through

my dog was really happy at the hotel and staff were very friendly and the spa is

hit the spa for a steam and a relaxing massage

are very nice and spacious, good shower pressure, great breakfast

breakfast, like eating in the local restaurants

an outstanding breakfast restaurant across the lane and about 10 doors down towards the ccenter of the centro

breakfast which was included in my stay was so full of authentic flavor, it was amazing

wifi was spotty to non-existent

the pool is not great, could he a bit warmer

breakfast was wonderful. staff very friendly and helpful.

its an older hotel, there were a few issues with the shower and fireplace, but nothing major or worth mentioning

breakfast was very good, the hotel is beautiful, and the staff went above and beyond to assist us

loved hanging out by the pool and watching the sunset from the roof

we were not able to take a drink from the rooftop bar to the adjacent pool area.

the breakfast was amazing and this was probably the cleanest hotel i've ever been to

there is a bar there too - it was so relaxing and beautiful

breakfast was good, but everything was a little expensive

we were not able to take a drink from the rooftop bar to the adjacent pool area.

breakfast was generous and excellent

the experience would have been better had the place had a pool to cool off

the staff was very kind, the breakfast was fresh with different options everyday served in beautiful ceramics

breakfast is out of this world

the gardens, historic buildings,decor,view and breakfast!

breakfast even though my research said they had a bar and restaurant

it was a continental breakfast which was a perfect way to start the day.

the breakfast is outstanding

the continental breakfast was superb

wifi was not consistent.

omero prepared a tasty and healthful breakfast for us each morning

breakfast was spectacular, truly some of the best meals of our entire visit to san miguel and

the breakfast was perfect outside dining with a nice selection and very accommodating service

we had breakfast included on rooftop terrace in our stay and it was awesome

close to everything and delicious breakfast!!!

the breakfast in the morning was good

i didn t like that the pool was cold

knowing our dilemma, jorge allowed us to have a late check out in order to be comfortable until the bus arrived

had no heat or cooling other than a fireplace and a unit heater

the pool was not suitable for children.

pool was very dirty, not usable

the staff made us feel welcome at every turn - from the sparkling wine they had waiting for us upon arrival to

only down side is that you must book spa well in advance of your stay

resort with spacious room

great atmosphere, the place is really comfy and beautiful . the spa is the best

super friendly staff, great breakfast, spa experience was great.

hotel and a very bad restaurant service, slow and on the last night i never received the room service i asked

reserved a pool view, got a view of grass/dirt and construction (a little disappointing since the hotel wasn

kids above us jumping around every night

gym was small and not all equipment was in working order

the grounds of the hotel are very lovely and the rooms are spacious. the bar is pleasant.

the restaurant could improve their food options, particularly the breakfast selection.

wifi poor

the breakfast was excellent especially antigripal juice , the omelet taste good

available because it was a very busy weekend, kitchen was overwhelmed by number of guests

the steep entrance can be dangerous for elderly people and kids

me at a small charge, and in some days where we were alone they gave us full freedom to use the kitchen, so we

would have liked that the pool was heated

pool could have been cleaner

very nice villa and rooms good breakfast parking

breakfast is delicious

wifi very weak

close to the center, decent room, parking

the free wifi is only available in the common areas the room was very hot the windows do not open so we had

was amazing, friendly staff, delicious breakfast, stunning views

very clean and our kitchen had everything we needed

place, friendly staff, very clean, breakfast on terrace was excellent

breakfast was lovely fruit & cereal & pastries

great kitchen area for morning breakfasts