loved the spacious rooms, patio and well equipped kitchen.

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

to the pool area required walking outside near the parking lot to follow a foot path leading into the

pool nice, views of ocean lovely

to the pool area required walking outside near the parking lot to follow a foot path leading into the interior

spa was freezing

the spa was closed

yep, the only hot tub was in the spa and it was pay per hour

food and staff was great, spa was clean and very classy

didn t like that free wifi wasn t included, thus should be standard and also the alcohol wasn t very good

the spa was also well worth the

booked a spa appointment online and the reservation was lost and they were all booked the day i wanted to

we visited the spa with the help of paola helping us choose what we needed

very high prices of spa uber not allowed inside the property gate , nexus of security staff with taxi unions,

spa and food was great! nice and clean

good beach towels by the pool one could take to the beach

as the sea was too rough so swimming absolutely impossible and also strictly forbidden; parking lots right in

wifi and a/c worked well

clean rooms. great ac and wifi.

rooms all have golf-course views, very, very quite at night

the spa is a must-do

the gym and spa were also fantastic

the spa is great, must get a massage during your stay

decor, amenities, spa and pools

renovation and there was some noise also, they wouldn t let you use the spa showers or any other showers,

jacuzzi/spa wasn t as clean and maintained as one would expect for such a resort

place to go with kids

breakfast buffet - amazing

excellent breakfast

location, easy parking

the spa was wonderful too

the staff were absolutely incredible right from the lovely concierge, right to the restaurant and bar staff and

the beaches were closed, the pools extremely cold, and the kids' club was sometimes closed when it should have

the beaches were closed, the pools extremely cold, and the kids' club was sometimes closed when it should have

the wifi didn't connect which was not good if you need the internet on your computer

the pool and the beach and the grounds.the spa was nice.

you want a drink in room room service charge

great pool area

gym is smaller but not many people go here for that

pool bar is awesome

staff the restaurant the location the spa the pool attendant housekeeping karla front desk

atmosphere and beautiful spacious rooms

the quiet beachside cabanas were a delightful treat, and our visit to the paz spa was tranquil and reinvigorating

some busy music...be nice with spa music in am

the spa was beautiful and great service

we love her we booked a suite with a spa tub on the patio

great location , great bar and very friendly staff

wifi was poor, no video

angie and caesar at the front desk, all the bar staff ( i can t recall all of their names), we throughly

whole property is charming, and tasteful- petals on the bed, private enclosed patio, artful decor, spacious

great staff, pool, live music, location, early check in

nice staff and secure parking. the location is great.

we stay here every year! perfect location, very clean, nice pool, wonderful staff.

pool was freezing.

the gardens and pool were lovely

the bar was

even the glasses at the pool bar seemed dirty

people got up at 5:30am to save pool chairs

the infinity pool was very nice

the adult pool and our waiter there, angel, was an angel

one more thing, i wanted to do the spa and they kept hanging up on me so 0/10 also, another room we reserved

personal from the spa provided excellent service

the spa was amazing and we had 5 hot stone massages total while there

the pool bar near the kids side were also rude

room service was pretty good also

the pool and the view from the room

bbq facilities and pool were great with a great view

intermitttent wifi, low walkability in area

top negatives about this experience: - the wifi was very weak and unreliable

the pool was perfect and the outdoor area was exceptionally comfortable and well appointed with

nice gardens and pool

outdoor pool was available but not heated: the ocean was warmer than the pool.

breakfast was wonderful. the beach view was splendid

fabulous included full homemade breakfast

pool and beach access right from the hotel

the spa is very nice amd minerva is excellent massage therapist

spa services are great and not too expensive

spa is higher priced then other facilities, but the staff is excellent

i got a great massage from minerva at their spa that was well priced and you receive a discount if you are

most of the rooms located very close to kitchen or the restaurant (never book room 26

upon exit, they charged my friend and i for the spa use, when i was the only one that used it

the spa area was amazing as well

spa facilities and vibe are great but for that premium price, the full body massage itself is

and of course the two pools, one on the ground level by the spa for lap swimming, and the best rooftop pool

the housekeeping service was outstanding, ensuring that our room was always sparkling clean

love the restaurant and the pool, service is top notch

nice rooms, nicely decorated property, nice bar and restaurant

great pool and restaurant.

loved the hotel drinks by the pool

got small scoops from bar that melted quickly

the room service is 5 star, the spa is 5 star, really everything is

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

breakfast was included in our stay and there was a good choice of options

breakfast was wonderful. staff is very attentive. property is immaculate and beautiful.

the plunge pool was completely in the shade all the

sales pitch after checking in when we thought we were just getting info on spa treatments etc

- room was nice - infinity pool nice - great massage and spa experience

the spa was excellent!

only one breakfast location

adults only all inclusive food was good-contact free delivery the patio stepped out into a pool

the other one is that prices at the spa are extremely high, even higher than some us spas

the pool set up was one of the best i have seen at a nice resort and there was ample space no matter

breakfast however was excellent

enjoyed comfort of our room, food & service at adult pool, service provided by cristina gamez, jr

pool tiles were popping up all over the bottom which we were picking up with our feet

breakfast buffet had plenty of options in which to choose

we love the peacefulness of the resort and pool area

nice quiet pool area, very relaxing

overall, very good. the pool staff were really exceptional.

loved having breakfast with a view every am and the rose was delicious

small breakfast for 3 people $350

big walk to the pool etc. it's a lot of hiking

we have breakfast delivered daily to our villa...beyond amazing!

the tacos at the taco bar...were average. bar snacks could be elevated.

it was pool conversation with other guests about the ridiculous prices on everything

the pool was under construction and didn t received previous notice.

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool

the aerobic guy that did that aerobics in the pool

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free

have breakfast but the room first given at resort was unwanted a room looking at a wall and not

view and very good restaurant and nice pools

gym is not not very cool and no fans

the spa was incredible and kareli let - great team

do wish there were jacuzzis other than at the spa where you were charged to use them and they weren't very warm

even at the spa when i checked in there were empty drinks/bottles on the counter and they had been there a

beautiful property with ocean views everywhere and the spa was amazing!

service and spa was fantastic

the spa was incredible as well

i loved the spa and the photography studio services

tried out the spa for a massage which was fantastic

family resort was nice but the regulars get up early and reserve the best pool seats

property, view, room, beach and pool was fantastic

spa was excellent

the jacuzzi at the spa is separate for men and women. so you can't do it together.

due to covid-19 the indoor restaurant, bar and spa were closed.

i understand the spa not been included, but the steam room should be included in the room price

bathrooms in the room and showers in the spa area are getting a bit old

charges for spa treatments and massage seemed high, so discouraged us from using these services

drinks were ok need tvs at the bars food wasn t that special spa is far too expensive

part of the resort was the staff and spa therapist

we also tried to fix an appointment at the spa, due to the ridicolous prices (it was even more expensive than

we also loved the spa and the beach bar

spa was not open all the time

the spa was very nice, but expensive

property is very relaxing and the concept of the space gives a european feel

the spa was not worth the money the facility was not in full working order, the jacuzzi and sauna was

spa services were ridiculously expensive

staff was great! grounds were very well kept. spa was amazing !

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

and landscaping, the pool staff, and the valet staff

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

i love the personal pool and outdoor shower.

amazing free hydrotherapy spa experience

the spa is also obscenely priced

booked the hydrotherapy at the spa each day (included in package) and that was a treat

the spa is the best i have ever been to, free hydrotherapy is incredible and the massage was amazing

spa facilities were excellent

spa services extremely expensive , ended-up not getting anything

arquimedis & omar by the pool, javier at azul, david our concierge, alfonso & daniel at piaf/autor, also the

hotel grounds and pool area, and beach location were awesome

the kids club was a hit for our two kiddos (age 6 and 8), and our private concierge made sure

while waiting for the new room, i went to the old room to grab a book for the pool

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

unfortunately, the price for a family with multiple kids weeds out most people

pool

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

spa is beautiful, with a jacuzzi and lap pool and cold punge

food is great, breakfast at mezcal was prize deserving

spa is beautiful, with a jacuzzi and lap pool and cold punge

staff from the general manager victorio gonzalez to the pool attendants ricardo and luc, the entire property

the breakfast was good. over priced and under staffed.

guests don t seem to understand the concept of a private pool and felt entitled to use ours

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

quick golf cart ride to the beach area and carts are readily available

and the pool was hardly ever crowded which was a huge bonus during covid

could use some update, the hotel activities are limited vs other all inclusive i visited, the spa was under

even the spa is top notch and reasonable

starbucks, brazilian steakhouse, and spa services are not included)

spa massage was good

not updated the reservation either because we would give our room number to restaurants and the spa and there

also enjoy spa and massages

we had access to the spa through our bonvoy gold status

spa times were communicated to be closing at 9pm, but they actually close at 5pm

location was great close to everyone i love how it had so many different restaurants, pool ,spa i could book

gorgeous grounds lots of pools great spa friendly staff private beach restaurant variety

the hotel upgraded us to a better suite but it looked over the spa and was right on a public walkway

the spa was amazing also

spa was gorgeous

location, the staff, the restaurants, the milagro spa -- i could go on and on

great hot tubs and spa treatments

the spa can be upgraded both working amenities and staff

did not eat breakfast or lunch i or diner there we were out but the little we were there one of the worse

staff was great and the swim up pool was the best part the italian restaurant had good pizza and salads

pool, room and staff

sometimes we just wanted to sit at a bar before or after activities but the only bars were at the pool

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

the pool area is lovely and the landscaping is very well maintained and pretty

pros: huge rooms and terraces views are lovely, the main pool is great with good service

the pool area is lovely and the landscaping is very well

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

enjoyed the resort pools, work out classes, all of our meals, mixology class and spa services there

the spa was very comfortable and private with exceptional amenities

the spa was a hidden gem and walks on the beach were picturesque

spa was amazing

the massage i got at the spa was one of the best i ve ever had

i need more space to complete my review

spa was lovely but very expensive, especially for a massage

spa staff weren t very friendly when explaining the services and came across as a bit pushy about

spa experience was horrible

the spa was great as well

credit of $630 that was offered wasn t transparent i tried booking a massage and the spa would only allowed

one of the women in our group had a massage at the spa and said it was one of the best massages she's ever had

the swimming pool and spa were great!

nice, clean, staff was attentive. lots of activities. entertainment was great. spa was great.

we thought that the spa services were far to expensive.

we did a spa treatment too, and staff there were professional and friendly

the spa was over booked

we each got 80 minute massages and the spa was unorganized and the massages were subpar compared to other spas

the spa was mediocre too, compared to other spas i have visited abroad

and facilities are beautiful and comfortable: tasteful, modern design, from the bathrooms to the spa to the

the spa was amazing

spa was amazing

spa is a must do, the spa service was amazing, go early to enjoy the facilities and be comfortable

spa quality soaps and lotions to use

access to the spa and restaurants at all 3 resorts

all we were offered was you can use the spa facilities

one bedroom suite was very spacious

our kids loved doing the aqua aerobics class and lunch poolside

it’s very kids friendly

our kids loved doing the aqua aerobics class and lunch poolside

spa services were pricey

spa is meh

room service chicken = food poisoning. every time room service came it was cold and slow.

we may have fit in better with our 3 kids at blanco which seemed more mellow

wifi didn t work

service lied about a few things unknowledgeable about their hotel services and closing hours of spa etc

also, the massage i got at the spa was not up to the standards of the price they charge

only certain rooms have their own hot tub, or you can pay extra to use one in a confined space in the spa

service was horrible spa is tiny and outdated cleanliness was mediocre

champagne and wine price very high, i own a restaurant and bar in california

its clean, the room are nice, the bed is comfortable, the spa was good, free breakfast every morning, the wifi

this hotel and spa offer the perfect combination of luxury, comfort, family-style hospitality, and truly good

we look for in a hotel, plus a few more (on-site restaurant/bar, nice pool area, fitness center, spa with great

nice staff pool area gym and spa facilities

the spa services were much needed after an arduous trip