rooms were a little out of date and the spa facilities not up to 5* standard otherwise a great hotel for the

my colleague loved the spa and the massage given by the ladies.

the pool is huge and looking very enticing to get into it

the breakfast is good, and the restaurant is also enjoyable

grew up enjoying this hotel s pool

lactose free milk, only one option for the sides; tv signal it's pretty bad, just a few channels, wifi really

right at the chipichape makes it the place to go shopping or have a spa day

no spa include but the advertising said it was including the swimming pool times not realistic

location if traveling with kids

gym equipments

ice cubes should not be part of a room service charge

loved the breakfast dining area

laundry is way too expensive, and items got misplace and received items were not ours

friendly staff, big room, nice breakfast

laundry services are extremly high. request price list before you ask for an extra service.

says it has a gym but actually is just 2 treadmills, visitors cannot stay after 11pm and i find it awkward and

lovely place, breakfast was delicious and the best staff!

the breakfast was great! it is made to order with fresh fruit and amazing colombian coffee!

small outdoor gym/recreation room with mats and a few free weights

breakfast finished too early

pool wasn t too appealing

average sound on tv needed change of advanced settings every time turned on otherwise muted slow wifi

great staff, very helpful, good service, good and varied breakfast, clean pool. nice location.

there was dust and mess everywhere, the parking lot was busy with construction material (and i brought a car)

weak wifi signal

staff miserable , all spa etc was closed due to covid

the location has everything around the hotel that you will need, restaurants, mall, spas etc

we had a little impasse with the room service and we told this during checkout.

the pool is a joke

gym and sauna were nice