we had a twin room which was spacious & had all facilities we needed including a fridge/iron/safe/complimentary

lucy at the spa was exceptional ud83dudc4c

nice spa and although seems away from anywhere busy, is accessible to the town easily

the spa facilities were great, as was the food

room was lovely, very comfortable and spacious

facilities are superb and we ll be returning soon for another break and to try the leisure & spa centre

pool and spa facilities were nice

i was given a free spa treatment as compensation which didn't feel enough

spa staff very friendly

we had a hot tub and a spa bath

could do with a spa bit or swimming pool

no room service option

great location - great room - big room with a wonderful outlook - good breakfast - good restaurant - very good

rooms and general areas, spacious accommodation, good parking, wifi was good at all times and all areas

poor/nil wifi in modern rooms

hotel was lovely and really luxurious it had amazing views, the facilities and spa were amazing and the staff

spa reception girl was a bit rude and unfriendly and kept my partner waiting while she was on the

the spa facilities were out of this world with breath taking views

lovely and very helpful, shirly was very helpful from the beginning, amazing view with relaxing spa

used the complimentary beautiful spa and sauna in a violent storm that blew the cobwebs away

hotel was great, the bonus was being able to use the facilities at the carbis bay hotel with its spa and swimming

also they allow you to use the spa facilities at carbis bay hotel

able to use the spa at carbis bay hotel as part of the package

complementary access to c spa which was really nice

it was a shame we couldn't use the spa area from.the sister hotel like advertised.

the changing facilities in the swim/spa need some added attention

spa and pool was excellent- lovely decor and cleanliness was top rate staff were friendly and very

the place was absolutely stunning, from the spa facilities in the day to the bar at night

building with beautiful views, friendly stuff and great spa facilities

amazing spa and very nice lobby:) rooms are fantastic! we really enjoyed pur stay:)

the spa was lovely, although it was inconvenient not being able to just book an appointment through the

harbour hotel is the perfect spa hotel for a weekend away with friends or family

definitely use the spa if you have time, the pool and sauna are great

great leisure facilities, spa etc which you don t have to book a slot for and all included in price

location, staff, food, spa all 5 star but in a 4 star rated hotel.

time before breakfast, would be better for 7am gym too small for amount people wishing to use it spa jacuzzi

very friendly staff, amazing location, beautiful views, food, spa facilities, and on site parking, so you can

the staff we spoke to on reception and spa were very helpful

shame the spa and indoor pool

it would be nice to have a spa with a jacuzzi and steam room.

spa was lovely

spa is overpriced at 40 per person for just 2 hours

ud83dude0a the spa is a must try

the room was lovely the staff was excellent the spa was fantastic we will be back

lovely location and spa facilities

i wish i had more time to explore the swimming pool and spa - but maybe next

old world style hotel with modern spa in a fabulous location parking , sea front lovely

the hotel is opposite a beach, lovely location & friendly staff. nice spa & pool.

you are also included to use the gym and spa which was a nice little bonus

although i didn t use the spa i did use the pool

lots to do - we enjoyed the spa (the best facial i ve ever had) and golf but you could also try lots of other

hotel & spa exceeded our expectations

excellent pool, sauna and spa facilities due to be updated

fabulous stay very friendly staff and excellent facilities of swimming pool spa and dining

location was absolutely fantastic, the rooms were wonderfully spacious with gorgeous large windows that filled

we would have loved to get spa treatments but unfortunately they were fully booked so it could be worth mentioning

request for spa treatment went unanswered

products in the bathroom from the spa smelled nice and were a nice touch

full the spa therapist were lol was too busy for us to get an appointment even 3 weeks in advance

an on-site spa and a shuttle service to & from falmouth would have been really nice!

have liked a kettle in the room - room service was fine, but prefer little independence on making a cup of tea

no problem parking the car or with the luggage it was all taken care of by the staff

valet parking works a treat

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing

disappointed with no safe for valuables and no mini bar in room

hotel , bar and restaurant

was it meant to be a kids room

parking difficult

free parking in either the main council parking (5 min walk), or the limited space car park 1 min away

there is car parking but it is in the public car park, a 5 minute walk away

when checking in and talking to the operations manager about how we couldn t wait to get to the spa and swimming

the spa treatments were exceptional

spa wasn t working

the hotel is slightly outdated but the forst spa -did not work and if you come to the swimming poole on your

pool/spa not repaired since last winter

breakfast was very good with fresh ingredients and lot of choices

the wifi was a little bit weak across the property, only working in certain spots

wifi is a bit weak if you plan to do any remote working.

not fantastic, would have loved to have seen more vegetarian options on the cooked menu but the kitchen did

good kitchenette including frig and microwave

the staff are extremely friendly and very helpful. the spa was also amazing and very relaxing.

spa facilities, very professional and friendly staff

spa facilities good food nice staff no children

, food is absolutely lovely and plenty of variety , the room was lovely and very clean , the spa was easy to

we loved the spa area and also our room was beautiful and so were the

, the jacuzzi is too small (always find this at spa hotels) and no where comfy to sit just a couple of deck

over from the spa at 7

spa facilities, friendly staff, stunning room

view was of the new works going on to build the new spa

lovely hotel with beautiful view and good spa area.

no spa treatments available

single room was very spacious (could indeed have been a double), the sea view was spectacular

staff were great, free parking outside and free access to the spa included

location and the spa was lovely, as we had it to ourselves x

spa needs better up keep broken jacuzzi

the spa is small but perfect, we enjoyed our jacuzzi and an evening on the bar balcony with views of

the spa facilities were amazing and nothing was too much trouble for the staff

very relaxed with outside communal space for table tennis or just chilling

also parking is pretty scarce, we were lucky to get a spot

great bar and breakfast area, with balcony

the spa and exercise areas were not all open because we were there in off season

the spa and treatments were also great

spa zone, jacuzzi and pool need good cleaning ud83euddfc looks very bad

plenty of car parking spaces and the choice of outdoor pool or indoor were great

the spa and swimming pool are a bit tired but other than that we loved it

views are amazing and the staff at the hotel and spa are so friendly and couldn t help enough

lovely staff, amazing view, exceptional pool/spa facilities

also, the spa is unbelievable

the spa was lovely, it was quite small but that made it feel even cosier and it never felt too busy

we had wonderful massages at the spa at an amazing location

spa was amazing, the view and the distance to the sea, the breakfast was quality, like everything

loved the spa facilities

the spa was lovely, and the outdoor pool tranquil

spa and tranquility area to top it all

great relaxed vibe, spa areas,, views and the staff