no railing into or out of the spa tub in our room. dangerous!!!!

the spa tub and the giant bed

the spa in the room

the spa tub was good , the bed was comfy and cozy .

not even a minute drive you have a huge shopping mall and inside the hotel itself, you have a pool, gym, restaurant

pool and spa could be cleaner

it's smaller than it looks like in the pictures and it could packed with 10 kids in the pool and spa also i wish

wifi not good to use.

swimming pool for kids

the fireplaces are audible and you can hear like a buzz coming from it

room service would have been nice but understandable during these times

my kids love the heated pool! so even if it was -12 they were able to enjoy the day!

1 gadget can access wifi, no exhaust in the bathroom, no complementary breakfast/ bottled water to drink for

top laundry service-helpful staff

pool, gym and bar on site

only thing i found the pool and spa were a little cool

the garden was really nice! we used the pool and spa more than we thought because of it.

better room service (very slow with an overpriced, over cooked, tough steak)

the whole family enjoyed the pool and hot tub very much as well as a treat of room service

pool was a tad cold for my taste but the kids loved it

the only improvement in a hotel like this would be to have some spa facilities (hot tub/jacuzzi, steam room,

great bar located inside with music and great ambiance

highly recommend a drink at the hotel bar and a meal at il teatro

the bar has a beautiful view and a very dedicated bartender

surprised that the mini bar wasn t restocked when our room was cleaned

the hotel s restaurant offers a terrific breakfast and lunch and several spa services

i had an excellent massage in the spa section

we're not given info on spa services

i would like to book the spa next time and plan to utilise the facility more

of calm permeate the property with opportunities to participate in yoga, meditative walks or spa treatments (

the bathroom was spa like

missing a water spa or jacuzzi

the room with the balcony was spectacular and the bar has the best cocktails in town.

excellent space and kitchen area.

the hotel is clean and fresh smells good well appointed common space with great fireplace interesting art and

helped us with all of our needs from booking special tours to arranging booking for a fabulous spa in town and

also, try strom spa 5 minutes by car away

room service did not tidy up the bathroom or provide clean towels

the wifi signal was not good enough. not working at midnight.

beds very comfortable and breakfast delivered in goodie bag every morning left outside door on hook

the gym was amazing

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

the opening hours of the swiming pool

hotel hallways were filthy for pet wing ,reception was very vague on restaurants in area

excellent restaurant and gym. lovely room.

incredible location, fantastic staff and a lovely room and amazing spa bath

stairs very difficult for older people, spa area dirty, staff difficult to contact

we were on the top floor, being the only room on that level and included a lovely kitchen area

kitchen exhaust vent outside our window so it could not be opened without kitchen odors coming in

cozy room, great location, good vibes, nice staff, pet friendly

was a little surprised that the spa area didn t have a sauna

modern comfortable temperature controlled room;the thick spa quality bathrobes extremely luxurious

area and lack of separate locker area for people going to the spa was a dissapointment

spa could have been better

i didn't use the pool and spa but went to look and it was spacious, lots of daylight and very clean

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great

shower, spa bath, accommodation on ground floor opening onto lovely well-planted courtyard, very pleasant

we had the junior suite with spa at the balcony and it was great

we walked to the strom spa from here

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great

just pay attention that room 420 is just below the hotel gym and some exercises make a noise

very very pet friendly

room service was long and inefficient, ended up canceling our order.

speedy room service even at the peak of dinner service in the restaurant

spacious bedrooms and comfortable beds! loved the self service bar ;)

enjoyed a spacious suite on the fourth floor

the room was beautifully appointed loved the shower and spa grade toiletries

our room had 3 levels which made it so unique with a jacuzzi tub on the middle level, kitchen and eating &

the lobby was like a very comfortable self serve bar with a fireplace and beakfast in the morning was top notch

the hotel is pet-friendly and we were never made to feel uncomfortable having our medium-large dog on the

hotel with nice services like a bar and room service

hotel with nice services like a bar and room service

, the comfortable bed, the room service staff, the coffee

lobby bar area is comfortable and with nice ambiance

limited bar service

i wanted a spa treatment but they only had one aesthetician working that day and couldn t squeeze me

lots of character and fabulous location. great gym.

location, secure on site parking, wifi, room, breakfast, wonderful staff

it sounded lovely but we had three kids with us and were only there for one night

wonderful patio deck and fireplace in the room

walking into a clean room with the exposed brick and soft spa music was a great

we had a suite with a separate room so that was great with kids

there was a small gym (better than no gym, but nothing to write home about)

jeff and margeaux made us feel so welcome in the bar restaurant

offer us early check in without ask for that, that was so kind even more when you travel with kids

spa and bed

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)

the spa outside, the room far for reception and not easy to find

it is only open in the summer, and all the treatments at the spa were booked

service at bar slow, missing product. spa doesnt work, pool was too cold

the pool area, spa staff was friendly bed is comfy.

the food in the restaurant was amazing and the masache at the spa was amazing

spa is not hot enough and needs a makeover old,,,,,,,,pool is also cold toddlers in spa,,,,,

there is plenty of stuff to do there from the swimming pool spa and game rooms, and bar