location is perfect. pool area is very nice and quiet.

accommodation and setting was very pleasant, nice room with fridge and kitchen facilities and good ac

well equipped apartments, great pool area, wonderful staff, friendly, quiet guests, good wifi

the wifi and tv kept shutting off but maybe it was because of high winds the night i was there!

good kitchen where you can cook your own meals, that was a big plus for me

the hotel's second floor infinity pool is a perfect placement with the sunset for a background

breakfast was wonderful and awesome location.

breakfast available ( even though they have a restaurant) sheets were dirty on the 1st night (

i arrived at 2 got my room at 4 whic is ok beach and pool are available

if i had to be picky, it was weird that they didn t have a drinks menu at the bar or restaurant

the rooms are spacious and spotlessly clean

the other pool by the spa was very nicely maintained and we used that one instead

the spa is small and don t have enough staff to have availability for services

the food was excellent the pool was very relaxing and the spa was the best experience

are still under expansion construction (the spa is being expanded), and while we were there, the jackhammers

thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have

the whole hacienda is beautiful. the pool very relaxing and nice.

products included and the room was made up spotless clean and decorated with beautiful flower petals from the

there is a wonderful pool behind the restaurant, outside tables and deckchairs

lovely pool surrounded by palms and nature

room service could be

we loved going to restaurants with playgrounds for kids, which was not expensive and very nice for our

can't enter the hotel directly from the parking garage

beautiful pool with a fantastic view on the roof garden

the parking under the hotel is convenient and made loading and unloading luggage easy

i didn't use the spa part on this trip

pool was not available. not sure why the word spa is included. i was not aware of any spa there.

spa non functional and always closed

the weather was cloudy and a little cold so i didn't get to use the pool, and the health spa was closed due to

wifi was very iffy

fantastic staff who went above and beyond, lovely update to a former mansion, pool was really nice

the breakfast is delicious and the breakfast room is beautiful

very strange breakfast deal

the choice and quality of breakfast is second to none

nice bar and restaurant, warm and professional staff

the spa has a way to go, but will be a nice addition

spa is amaizing. location is perfect. bed are super comfortable.

the staff was couterous and the spa was divine.

parking free wifi connection confortable bed service room

no good and silent place to relax area around pool rather noisy

no spare toilet paper pool was neglected, very worn and dirty towels well worn

do not count on breakfast, is very very simple, some fruits, toast and jam , pool very dirty and cold , poor

wifi horrible toilet couldn t flush properly

hot water wasn't hot in the shower, fridge wasn't cold, bed wasn't comfortable, couldn't use the wifi as it

the pet-friendly room had a tile floor and air conditioning, which worked well

for business travellers and for people who use merida as a fall-out base for day trips rooms are spacious and

massage at the spa was great

mewhat dilapidated) pool and spa area - didn t look like the pictures in person

it has parking, so we can have a rental to move around the city, they have breakfast and appetizers

our favorite surprise was that the hotel has outdoor and indoor pools

gym is so-so

used so much cleaning product in the gym it smelt so strong

very clean, very friendly staff and helpful, very easy parking, nice meals in the reastaurnt, had a lovely stay

a lot of burnt bulbs in room, machine ices out of order and the room service is extremely low comparing to

at bar and service at breakfast: could be better

building, garden, the breakfast, the friendly staff

staff, breakfast, location, facilities

breakfast was wonderful--raoul, our waiter, was exceptional

the staff were excellent especially raul who served our breakfast

it was probably the off season but the pool wasn t maintained

place with a very nice pool area and small breakfast area that served a very delicious breakfast

did not have breakfast. location was close to many eating establishments.

even when the cars are parking

on site parking, the breakfast was quite good

it was quiet, with great parking and very

the rooms could do with a lick of paint, the spa was closed (which we were informed about beforehand), however

especially with a spa on site for a deep-tissue massage

was a little weak and some of the machines in the gym weren t working, otherwise lovely place

breakfast was one of the best we had

good value for breakfast.

their mission to please guests and say yes to every request if only we had more time to enjoy the pool

breakfast could be a little better

start off your day with their delicious breakfast and head out to explore merida from this convenient location

rooms, vip service, relaxing common areas with a pool

design , pool,

we thought expensive especially as breakfast not

wonderful. great fun for the kids. lovely place. very comfortable suites.

breakfast has very limited options. pool needs cleaning.

breakfast has very limited options. pool needs cleaning.

the lap pool was excellent, and the location is ideal within easy walking distance of paseo de montejo

the spa wasn't worth the price and they did the wrong massage

there's a spa on site which we did not use

of light, open air spaces, nature sounds of birds, winds and water fountains, flowers, trees, great taste in

the pool area is beautiful and the spa area as well

wifi was terribly slow

spacioua and clean rooms, good breakfast, friendly staff

included breakfast was delicious

breakfast perfect and the small pool area was very cosy

the breakfast was not the best.

we had a parking area and great wifi

staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and

the wifi was very very slow.

ac was noisy. they entered my room at 4 am without knocking first. breakfast quite bad.

breakfast, it is not enough, so you have to order additional items.

i wish the pool was larger, but it s understandable because it s a smaller property.

the spa is there, too

breakfast options could be a bit more clear but what we had was great!

wifi was set per room so couldn't connect by the pool, unless your room was next to it (which many

included in the price was breakfast which consisted of pastries and fruit and you could also different dishes

breakfast was great - eggs, pastry, yoghurt, fruit, coffee, juice the room was very spacious with

we loved having a bit of time around the pool to read in the late afternoon

beautiful hotel. stunning pool.

the laundry service we paid for was ok, not great

perfect set up. pool, rooms and breakfast area

chairs would be nice by the pool and if they brought refreshments

good breakfast

nicely designed and very spaceous rooms, awesome shower, amazing pool, friendly and helpful staff who take

we'd been travelling a week when we arrived and had a whole bag of laundry and this was taken care of for a

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

interior and calm hotel with 7-8 rooms, you have the pool for yourself during the day, nice light breakfast with